I had the intel 2200, provided by qwest. it didn't suport win xp. so I barely kept it going using nt drivers. then they had a update patch for the drivers, and it worked for awhile. then I had to do a format. thats where the nightmare began. they have a patch to update your drivers after upgrading to xp, but no stand alone drivers. after formating xp wouldn't let me load the origanal drivers because they where not compatable, and you can't patch what you can't get to load.
I messed with it for a full day loading, and patching and trying to work through the errors. unfortuanatly I don't remember exactly what I did to get it working (with some error msgs every time I reboot) and the setting kinda degrade over time. every month or so I'd have to delete and remake the conection. anyway last week it wouldn't work even after I did the usual delete and remake. so I called them up and it just got worse.
during this prosses qwest transfers all account to MSN (much better tech suport, steadier conection, less time on hold when you need to talk to them) who didn't provide the modem. so MSN says they can get me the new modem I just have to go through all these hoops first.
on the bright side when I called up to whine again about how long will this take they gave me a $49 credit on my account for the hassle.
I've had this msn account for almost a year, and I've been very happy with it. so far all my problems have been with this modem and it's issues with xp. and of the 7-8 times i've called I've only had 1 time where the tech didn't seem to be sure of what they where doing and find a fix right away.
btw phone company is qwest
