We have an outlet here called PC World. Your list desribes PCW to a T - especially the "wipe the hard drive" catch-all solution.

Here's a few more -
- PC store that sells elaborate inventory management software, but whose own inventory management system for stock that's out there on the shop floor consists of some scribbled notepads.
- Staff whose standard response to any query on any of their products is "it's what it says on the box".
- Stores where it's Saturday every day - judging by the average staff member's knowledge of the products on sale.
I was in PC World once, and wanted some screws - standard mobo/PCI card attachment screws. They said they were out of stock at the moment... How can a computer supplies store not have screws for sale? Ah, got it - not big ticket items. :rolleyes:
I shop online these days. But you have to be very careful. If you make a mistake and order the wrong thing, online mail order places won't even accept unopened goods for return, under any circumstances.
Did a fix-up job on a friend's PC 2-3 months ago. It was sold at an "unbeatable value" price - PC store parlance for "marked down end of product line". It had 128MB of memory - for W-XP. :lol And no dedicated video card. :lol:lol So 16MB of RAM was being grabbed to handle the video. :lol:lol:lol I advised the folks not to buy a boxed PC in future!