Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: 1701E on March 25, 2009, 11:34:05 AM
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For some reason Aces High has been crashing, not only the game, but the entire computer. It normally freezes the screen and the keyboard/mouse won't respond. This is the only game that freezes.
Running:
AMD Athlon X2 4850e
Nvidia GeForce 7900GS
700Watt PSU OCZ Stealth
Biostar Motherboard
2GB (2x 1GB) Kingston RAM 800MHz
I have the AMD patch. I have NVidia drivers from about 2 months ago (forget the number). Everything is as up-to-date as far as I know, except maybe NVidia.
Heat is not a problem as it never exceeds 65C. I run the GPU with 100% fan.
Recent changes:
Removed Onboard sound and added Sound card. Creative Sound Blaster Audigy 5.1 with EAX on
Now using 5.1 Speakers
Tried:
Deleted game completely and re-installed
Turning down graphics/video settings
I haven't tried not using the soundpack I have, but the times it freezes no sounds are playing.
Any idea what would be causing it to freeze the entire computer?
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set your direct x sound acceleration to 3/4
delete the video.cfg file from the settings folder - then start game - see if there was a corrupt graphic file in there.
Don't use any of the custom sound packs for awhile to see if that is your problem
good luck
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With the Video file deleted, and sound set to 3/4 acceleration it freezes just as soon and much.
Gonna be a pain if it still does this when the Tunisia scenario comes up, hate to drop out cause of this.
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If you have not updated your mother board's bios you might check biostar's drivers page for your board and see if the newer bios talk about fixing issues with memory speed, port congestion, bus speed, AMD issues...... Have you tested removing the new sound card and enabling the onboard?
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can you go back to onboard sound temporarily to see if the game runs ok?
If so - could be a sound driver problem
Newbs
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For some reason Aces High has been crashing, not only the game, but the entire computer. It normally freezes the screen and the keyboard/mouse won't respond. This is the only game that freezes.
Running:
AMD Athlon X2 4850e
Nvidia GeForce 7900GS
700Watt PSU OCZ Stealth
Biostar Motherboard
2GB (2x 1GB) Kingston RAM 800MHz
I have the AMD patch. I have NVidia drivers from about 2 months ago (forget the number). Everything is as up-to-date as far as I know, except maybe NVidia.
Heat is not a problem as it never exceeds 65C. I run the GPU with 100% fan.
Recent changes:
Removed Onboard sound and added Sound card. Creative Sound Blaster Audigy 5.1 with EAX on
Now using 5.1 Speakers
Tried:
Deleted game completely and re-installed
Turning down graphics/video settings
I haven't tried not using the soundpack I have, but the times it freezes no sounds are playing.
Any idea what would be causing it to freeze the entire computer?
It definitely sounds like a sound problem. I know this is silly but did you DISABLE the onboard sound chip in your BIOS? If you did then I think you should go to C:/programfiles/htc/AcesHighII/and rename the sounds folder and then re-download the game and install it again. You will still have your stick settings and everything else but it will add the original sounds folder. Oh and disable the EAX effects for the Audigy sound card. If you did disable the sound card in the computer's BIOS, did you also REMOVE all the drivers for the sound chip? If you didn't, you need to. I hope this helps ya out.
All the Best...
Jay
awDoc1
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can you go back to onboard sound temporarily to see if the game runs ok?
If so - could be a sound driver problem
Newbs
Would be hard, my cube case makes getting to PCI slots...interesting and annoying.
It definitely sounds like a sound problem. I know this is silly but did you DISABLE the onboard sound chip in your BIOS? If you did then I think you should go to C:/programfiles/htc/AcesHighII/and rename the sounds folder and then re-download the game and install it again. You will still have your stick settings and everything else but it will add the original sounds folder. Oh and disable the EAX effects for the Audigy sound card. If you did disable the sound card in the computer's BIOS, did you also REMOVE all the drivers for the sound chip? If you didn't, you need to. I hope this helps ya out.
All the Best...
Jay
awDoc1
I disabled the Onboard through the Device Manager, and used Driver Sweeper to remove all the drivers related to Realtek.
I will try with the EAX (CMSS 3D) settings off, and check BIOs to see that the onboard is truly off.
Thanks for the help people, will see if any of this helps.
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Sounds like a soundcard issue to me as well.. I had this exact same issue when my originally soundblaster audigy card started to go bad.
I swapped it out, uninstalled the driver, used a driver cleaner to get rid of any left over bits, reinstalled driver after swapping out the card..
No problems since.. Is this an Audigy card that you had laying around and decided to use or something that you bought used or new?
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Would be hard, my cube case makes getting to PCI slots...interesting and annoying.
I disabled the Onboard through the Device Manager, and used Driver Sweeper to remove all the drivers related to Realtek.
I will try with the EAX (CMSS 3D) settings off, and check BIOs to see that the onboard is truly off.
Thanks for the help people, will see if any of this helps.
1701E,
Device Manager? As in XP???
I disabled the Onboard through the Device Manager, and used Driver Sweeper to remove all the drivers related to Realtek.
I will try with the EAX (CMSS 3D) settings off, and check BIOs to see that the onboard is truly off.
I bet when you disable it through the Bios your conflicts will go away.
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I think bustr is right - u definitely need to do it through your bios
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Agreed. Although you may have it shut off in Windows, it's still running on the mainboard and could cause potential IRQ conflicts.
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To answer Anodizer, this is a brand new card. I got it March 18th.
As for the BIOS disabling, I seem to have disabled it as well, the only audio in BIOS, HD Audio, is 'Disabled'.
Also, I just tried playing after doing the following:
checking that BIOS had Onboard off
turning EAX off
deleting add-on sounds
Re-installing
Using a USB headset
Still crashes
Going to delete everything related to AH and re-download the game, and start fresh.
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Just played after re-install for about an hour with no crashes, seems there was some kind of corrupt file somewhere.
Thanks for the help, hopefully it will not start crashing after I install the hi-res pack and possibly a soundpack.
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1701E,
Just took a look at some other game's BBS issues with USB headsets and game crashing. Seems to be a common malady with games right now. Some of the players get it fixed and some don't. There seemed to be issues with setting the playback volume too high. Others related to Teamspeak and Ventrilo while in the games. I'm not sure what Skuzzy's take on this is, but if its cleared up....good for you....... :)
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Just asking but isnt 65c a little hot? (its around 150f) mine never goes above 40c but I have a 260GTX with fan running at 55%.
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Just asking but isnt 65c a little hot? (its around 150f) mine never goes above 40c but I have a 260GTX with fan running at 55%.
With GPUs they can normally handle over 80C with no trouble. I think ATI typically runs close to 90C with no troubles.
Mine runs a little warm at times due to being in a cube case.