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Help and Support Forums => Technical Support => Topic started by: roadking on March 16, 2019, 07:20:40 PM

Title: Thrustmaster not being recognized
Post by: roadking on March 16, 2019, 07:20:40 PM

Just got a thrustmaster warthog. set up stick and throttle were ok.  Now throttle not recognized, its in the drop down but not hi lighted all settings are there but is inop.  Tried rebooting, reinstalling drivers and different USB ports. Stick and throttle work and is calibrated in windows 10 but throttle does not work in game. Any suggestions ?

Title: Re: Thrustmaster not being recognized
Post by: FLS on March 16, 2019, 10:11:09 PM

Did you calibrate it in AH?

Title: Re: Thrustmaster not being recognized
Post by: BOBO on March 16, 2019, 10:32:43 PM

Jarbo says he couldn't get his warthog throttle to work either until he plugged it into a powered USB 1.0 Hub. 

I also use a Powered USB Hub for my warthog but it's USB 2.0

Amazon makes a powered 20Watt USB 2.0 hub for less than $20
https://www.amazon.com/AmazonBasics-Port-USB-Power-Adapter/dp/B00DQFGJR4/ref=sxin_2?keywords=powered+usb+hub&pd_rd_i=B00DQFGJR4&pd_rd_r=29f17efa-00a6-4cd3-9a6b-ca1b7ae5c6a0&pd_rd_w=qTOz8&pd_rd_wg=X8F94&pf_rd_p=0395a9fd-d124-46c0-a48f-d8582ed1a45c&pf_rd_r=8Y5VVBW8R8DV8N9TN80D&qid=1552793477&s=electronics

Title: Re: Thrustmaster not being recognized
Post by: 1stpar3 on March 17, 2019, 01:08:33 AM

Quote from: BOBO on March 16, 2019, 10:32:43 PM

Jarbo says he couldn't get his warthog throttle to work either until he plugged it into a powered USB 1.0 Hub. 

I also use a Powered USB Hub for my warthog but it's USB 2.0

Amazon makes a powered 20Watt USB 2.0 hub for less than $20
https://www.amazon.com/AmazonBasics-Port-USB-Power-Adapter/dp/B00DQFGJR4/ref=sxin_2?keywords=powered+usb+hub&pd_rd_i=B00DQFGJR4&pd_rd_r=29f17efa-00a6-4cd3-9a6b-ca1b7ae5c6a0&pd_rd_w=qTOz8&pd_rd_wg=X8F94&pf_rd_p=0395a9fd-d124-46c0-a48f-d8582ed1a45c&pf_rd_r=8Y5VVBW8R8DV8N9TN80D&qid=1552793477&s=electronics

While I dont know what USB I have it in...I had now issues with my Warthog :uhoh I can say it WAS NOT in the VR Sensor(Blue USB3) ports :uhoh What "drivers" did you re-install? I didnt install any drivers...was plug and play? I know Seitech program for mapping key/buttons buggered my stuff up. It ran perfectly after I un-installed their drivers for this. Not sure if the Warthog had any mapping soft wear like the Seitech did? Never needed it so.... :uhoh

Title: Re: Thrustmaster not being recognized
Post by: Bizman on March 17, 2019, 04:07:06 AM

Although you rebooted, Windows 10 uses "Fast startup" by default which means it will save your current settings and use them at next boot no matter if they're fully working or not. A one time bypass for that feature is to press the Shift button while clicking Shutdown. That simple trick has fixed various issues.

Title: Re: Thrustmaster not being recognized
Post by: roadking on March 17, 2019, 06:47:59 AM

Ordered a usb hub, tried shutdown did not work  it’s crazy to see it in drop down with all lights working on throttle base and still not be recognized. Thanks for quick response

Title: Re: Thrustmaster not being recognized
Post by: Bizman on March 17, 2019, 08:36:12 AM

Rename the Settings folder in AH. It will rebuild itself.

Title: Re: Thrustmaster not being recognized
Post by: 100Coogn on March 17, 2019, 01:17:45 PM

Quote from: roadking on March 17, 2019, 06:47:59 AM

Ordered a usb hub, tried shutdown did not work  it’s crazy to see it in drop down with all lights working on throttle base and still not be recognized. Thanks for quick response

Does it show up in Windows 'Device and Printers'?  It should.
If it does, then you can open the settings from there to make sure everything is working Ok.

As far as Fast Start-up, that can be disabled under Power Management.

Coogan

Title: Re: Thrustmaster not being recognized
Post by: FLS on March 17, 2019, 04:22:29 PM

OP said AH sees it. He didn't say if he assigned or calibrated axis.

Title: Re: Thrustmaster not being recognized
Post by: BOBO on March 18, 2019, 04:45:59 AM

I mentioned that Jarbo says his Warthog only works when plugged into a powered USB 1.0 Hub, I use my warthog with a powered USB 2.0 hub but my stick is at least a few years newer than his.

Mine will not work when I plug it into a USB 3.0 port on my desktop.