Aces High Bulletin Board

General Forums => Hardware and Software => Topic started by: SlipKnt on August 31, 2014, 07:44:43 PM

Title: Graphic Card Technical Issues
Post by: SlipKnt on August 31, 2014, 07:44:43 PM
I have a XTX Radeon HD 4760, 1 GB card.  It has a SVI and PCI 6 pin connection.

It crapped the bed and now my computer shuts down every time the card gets hot.

While it was functioning today, I removed the drivers and set up for a new card.  It still keeps shutting down...   :mad:

Went to BestBuy today and bought a new XTX R7 240, 2 GB

The Geek Squad said I didn't need to plug in the SVI and PCI connectors since I have a 700W power supply.

All this being said, I bought the damned thing and plugged everything in, turned on the computer and nothing. 

I believe I need a card with those 2, 6 pin connections.  I cannot find anything in my research to indicate a good upgrade or equal to the one I originally had and I can't figure out how in the heck to get the new one I have to work.

Anyone out there have any information I can use to get my new card to work?????

Ran into the virtual brick wall here...

 :bhead

Any info is much appreciated!

<<S>>
SlipKnoT
 :rock
Title: Re: Graphic Card Technical Issues
Post by: Masherbrum on August 31, 2014, 08:09:35 PM
I have a XTX Radeon HD 4760, 1 GB card.  It has a SVI and PCI 6 pin connection.

It crapped the bed and now my computer shuts down every time the card gets hot.

While it was functioning today, I removed the drivers and set up for a new card.  It still keeps shutting down...   :mad:    Went to BestBuy today and bought a new XTX R7 240, 2 GB

The Geek Squad said I didn't need to plug in the SVI and PCI connectors since I have a 700W power supply.

All this being said, I bought the damned thing and plugged everything in, turned on the computer and nothing.  I believe I need a card with those 2, 6 pin connections.  I cannot find anything in my research to indicate a good upgrade or equal to the one I originally had and I can't figure out how in the heck to get the new one I have to work.

Anyone out there have any information I can use to get my new card to work?????

Ran into the virtual brick wall here... :bhead      Any info is much appreciated!

<<S>>
SlipKnoT
 :rock

You downloaded the XFX drivers and deep sixed the old ones for the 4670, correct (and didn't maybe remove something else)?    Also, the previous heat issue might have me wondering if your PSU might have been the ultimate culprit, as you said the new connectors were connected.    You might also have to change the SVI setting your BIOS, if that is a choice as I have never used it.

Title: Re: Graphic Card Technical Issues
Post by: SlipKnt on August 31, 2014, 10:21:23 PM
I am at a loss.

I plugged my old card back in and it runs then shuts down.

Continuous problems with "no signal". 

I removed all drivers from the old card.

I plugged in the new card and nothing...

I can hear the computer booting up.  Just no signal.

After my old card is cool enough, I plug it back in and it works.  But only for no more than 5 to 10 minutes.

I have to wait until Tuesday to talk to XFX customer service to see if I can get the new card to work.

I have two plugs that were used for the old card.  One says SVI and the other says PCI.  I assume these were to help power the old card.  I cannot find a single card anywhere that has 2, 6 pin connectors on the card like my old card has.

There has to be a way, however, I cannot get the monitor to work long enough to get into settings without the computer shutting itself down.

GGGHHHHHHAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAA!!!!!!!!

I feel like breaking something!!!!  lol

Title: Re: Graphic Card Technical Issues
Post by: Masherbrum on September 01, 2014, 12:06:54 AM
I am at a loss.

I plugged my old card back in and it runs then shuts down.

Continuous problems with "no signal". 

I removed all drivers from the old card.

I plugged in the new card and nothing...

I can hear the computer booting up.  Just no signal.

After my old card is cool enough, I plug it back in and it works.  But only for no more than 5 to 10 minutes.

I have to wait until Tuesday to talk to XFX customer service to see if I can get the new card to work.

I have two plugs that were used for the old card.  One says SVI and the other says PCI.  I assume these were to help power the old card.  I cannot find a single card anywhere that has 2, 6 pin connectors on the card like my old card has.

There has to be a way, however, I cannot get the monitor to work long enough to get into settings without the computer shutting itself down.

GGGHHHHHHAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAA!!!!!!!!

I feel like breaking something!!!!  lol



Most PSU cables have PCI-E cables that are 8 pin, which will break down to 6 pin. 
Title: Re: Graphic Card Technical Issues
Post by: FLS on September 01, 2014, 01:24:12 AM
What video cable are you using?
Title: Re: Graphic Card Technical Issues
Post by: Bizman on September 01, 2014, 01:46:43 AM
The Geek Squad said I didn't need to plug in the SVI and PCI connectors since I have a 700W power supply.
Now that is utterly bullcrap! The efficiency of your PSU has nothing to do with the need of the power connectors of your video card! There's only so much power that can be directed through the pci-e slot, it's a standard to ensure compatibility. If a card needs more juice, then the extra connectors directly from the power supply to the card are needed. In your case the card being from the lower end doesn't need any extra power which is the only reason there aren't any connectors.

BTW what is SVI? Tried to google for it, but the closest I got was S-video which has nothing to do with power or efficiency. A misread SLI came to mind, but then again that's a purely nVidia thing, Crossfire being the AMD equivalent. Someone please clarify this to me.

@ SlipKnt: Since your computer will boot with the old card but not with the new, the new one is most probably dead on arrival.

Have you tried cleaning the old one? Sometimes simply de-dusting the fins and lubricating the fan's bearing can do wonders. If tearing the whole cooler system apart doesn't scare you, replacing the heat paste would be the next step in breathing new life to the old card. But truth to be said, it may have fried beyond repair so try the cleaning part first and just check with your finger that the fan rotates effortlessly. If the fan can easily be taken apart from the cooler (usually three screws between the blades) the bearing can be found under the sticker in the bottom. Sometimes there's a rubber cap under the sticker, sometimes it's permanently closed. One single drop is enough, I've read that sewing machine oil is a good choice. WD40 and such are too thin, they'll remove all lubrication in a day, breaking the whole thing!
Title: Re: Graphic Card Technical Issues
Post by: MrRiplEy[H] on September 01, 2014, 02:20:49 AM
Now that is utterly bullcrap! The efficiency of your PSU has nothing to do with the need of the power connectors of your video card! There's only so much power that can be directed through the pci-e slot, it's a standard to ensure compatibility. If a card needs more juice, then the extra connectors directly from the power supply to the card are needed. In your case the card being from the lower end doesn't need any extra power which is the only reason there aren't any connectors.

BTW what is SVI? Tried to google for it, but the closest I got was S-video which has nothing to do with power or efficiency. A misread SLI came to mind, but then again that's a purely nVidia thing, Crossfire being the AMD equivalent. Someone please clarify this to me.

@ SlipKnt: Since your computer will boot with the old card but not with the new, the new one is most probably dead on arrival.

Have you tried cleaning the old one? Sometimes simply de-dusting the fins and lubricating the fan's bearing can do wonders. If tearing the whole cooler system apart doesn't scare you, replacing the heat paste would be the next step in breathing new life to the old card. But truth to be said, it may have fried beyond repair so try the cleaning part first and just check with your finger that the fan rotates effortlessly. If the fan can easily be taken apart from the cooler (usually three screws between the blades) the bearing can be found under the sticker in the bottom. Sometimes there's a rubber cap under the sticker, sometimes it's permanently closed. One single drop is enough, I've read that sewing machine oil is a good choice. WD40 and such are too thin, they'll remove all lubrication in a day, breaking the whole thing!

If he didn't plug in the PCI power plug(s) the computer won't boot with the new card. Also he should remove the other card unless he planes to crossfire them. Also all cards are not compatible for crossfire, which may lead to non-boot situation if both are connected.
Title: Re: Graphic Card Technical Issues
Post by: Bizman on September 01, 2014, 03:46:04 AM
If he didn't plug in the PCI power plug(s) the computer won't boot with the new card. Also he should remove the other card unless he planes to crossfire them. Also all cards are not compatible for crossfire, which may lead to non-boot situation if both are connected.
There aren't any jacks to plug power in on the new card in question, based on Google picture search and one review. It's a low power card with a TDP of 50 W. On the other hand, the HD 4670 is also a low TDP card without a PCI power connector. Somewhere there's a typo in the name of the old card since it has been using the power plugs. There is no HD 4760 at all and there's no manufacturer called XTX either, Google suggests XFX instead ...
Title: Re: Graphic Card Technical Issues
Post by: MrRiplEy[H] on September 01, 2014, 06:30:31 AM
There aren't any jacks to plug power in on the new card in question, based on Google picture search and one review. It's a low power card with a TDP of 50 W. On the other hand, the HD 4670 is also a low TDP card without a PCI power connector. Somewhere there's a typo in the name of the old card since it has been using the power plugs. There is no HD 4760 at all and there's no manufacturer called XTX either, Google suggests XFX instead ...

Right, the card is very low power version. Geek squad should be taken in front of a firing squad for suggesting that.

Slipknt: If your computer didn't boot even once with the new card, return it to the shop ASAP. Get this instead: Radeon R7 260X. It will cost a few bucks more but it's way more powerful. Your current purchase is 67 bucks this new card will be around 112. If you want to play AH properly, you have to invest to the card a little.

If you want to do some research, here is a price/performance comparison article: http://www.tomshardware.com/reviews/gaming-graphics-card-review,3107-2.html
Title: Re: Graphic Card Technical Issues
Post by: Masherbrum on September 01, 2014, 09:16:09 AM
There aren't any jacks to plug power in on the new card in question, based on Google picture search and one review. It's a low power card with a TDP of 50 W. On the other hand, the HD 4670 is also a low TDP card without a PCI power connector. Somewhere there's a typo in the name of the old card since it has been using the power plugs. There is no HD 4760 at all and there's no manufacturer called XTX either, Google suggests XFX instead ...

He minced somethings, so I am wondering if he used his phone.    His old card is a 4670 and XTX is XFX.   
Title: Re: Graphic Card Technical Issues
Post by: SlipKnt on September 01, 2014, 09:41:51 AM
My stupid fat fingers!  LOL

What I have that went bad...

XFX Radeon HD 4870  760M  1GB  DDR5  DUAL DVI  PCI-E

     -The two connectors on the card are SLI (6 pin) and PCI Express (6 pin adaptable to 8 pin)


The one I purchased is the XFX R7 240, 2GB.

I will be taking this one back today. 

The original card is one I purchased with the computer for the sole purpose of playing AH2.  It is a $300 to $350 card.  My dilemma is I just moved back to TX and am unemployed for the brief moment.

The good (bad) news is I paid $100 for the card I just bought at BestBuy.  Meaning, bad I paid $100 for it, good that I am getting that money back.  There is a retail Tiger Direct 10 miles away from me I am going to go to today if they are open on Labor Day.  I should be able to get the right card there.

I hear you about the lining them up and shooting them...  LOL

Anyhow...   ...Once I get the card, I am going to break this one down and clean it better and oil it.  I read that in forums last night also.  I really appreciate you guys taking the time to respond to my post.  Thank you!!!!!

I will report back once I have it resolved.  Who knows.  Maybe I fix it, and get a new card and cross fire it!    :devil

Will report back when resolved!

 :salute

Thanks guys!!!

 :rock
SlipKnoT
Title: Re: Graphic Card Technical Issues
Post by: Bizman on September 01, 2014, 10:13:50 AM
Thanks for the clarifying information, makes much more sense now! Even the SLI connector which I believe is a standard 6 pin PCI-e connector renamed for nVidia SLI users! Easy to check: If the colours of the cables match, it's identical.

Good luck with the cleaning! I recall repairing a non-booting system once by just cleaning and oiling the video card. I don't know about vidcards whether or not they have a similar overheat protection to processors. If they do, that might save your bacon.

For what I've read about crossfiring or SLI'ing, they don't give that much of a boost to AH. One high end card would be more efficient than two mediocre.
Title: Re: Graphic Card Technical Issues
Post by: MrRiplEy[H] on September 01, 2014, 10:31:42 AM
Thanks for the clarifying information, makes much more sense now! Even the SLI connector which I believe is a standard 6 pin PCI-e connector renamed for nVidia SLI users! Easy to check: If the colours of the cables match, it's identical.

Good luck with the cleaning! I recall repairing a non-booting system once by just cleaning and oiling the video card. I don't know about vidcards whether or not they have a similar overheat protection to processors. If they do, that might save your bacon.

For what I've read about crossfiring or SLI'ing, they don't give that much of a boost to AH. One high end card would be more efficient than two mediocre.

Yep as Bizman said Crossfire won't work for AH and you'll just buy extra trouble for yourself. Get the best single card you can afford instead. The tomshardware comparison chart is a good place to start.
Title: Re: Graphic Card Technical Issues
Post by: SlipKnt on September 01, 2014, 09:20:57 PM
I picked up the XFX R9 270X

So far everything is installing well and seems to be downloading the drivers now.  Just trying to get the computer to pick up the card.  Not sure if I need to do something in BIOS yet or not.

Should be in the air soon though!!!   :joystick:    :airplane:

Thanks again for the information.  That tomshardware site had a ton of valuable information.

Thanks again peeps!

 :rock
SlipKnoT
Title: Re: Graphic Card Technical Issues
Post by: Bizman on September 02, 2014, 12:20:04 PM
Hopefully you've uninstalled all previous drivers before installing new ones. Since they're both AMD (I don't count the one which didn't even boot), using the AMD Catalyst Install Manager might be enough. You'll find it in ControlPanel->Programs and Features.
Title: Re: Graphic Card Technical Issues
Post by: MrRiplEy[H] on September 02, 2014, 12:48:55 PM
I picked up the XFX R9 270X

So far everything is installing well and seems to be downloading the drivers now.  Just trying to get the computer to pick up the card.  Not sure if I need to do something in BIOS yet or not.

Should be in the air soon though!!!   :joystick:    :airplane:

Thanks again for the information.  That tomshardware site had a ton of valuable information.

Thanks again peeps!

 :rock
SlipKnoT

I'm not sure what you mean by 'having the computer pick up the card'. If you manage to boot to desktop and have a picture with the monitor hooked up to the card it's 'picked up'. Following a successful driver install you should be good to go.
Title: Re: Graphic Card Technical Issues
Post by: SlipKnt on September 02, 2014, 08:40:20 PM
Hopefully you've uninstalled all previous drivers before installing new ones. Since they're both AMD (I don't count the one which didn't even boot), using the AMD Catalyst Install Manager might be enough. You'll find it in ControlPanel->Programs and Features.

I did uninstall the old drivers.  I installed the new drivers.

The AMD Catalyst Manager is there now, but not completely.  Many things seem to be missing from it.  Both the CD and the online versions are not completely installing correctly.

In my devices under the drivers, the only Display Driver showing is a Standard VGA Graphics Adapter.   

For one reason or another, the new drivers are not installing correctly.

I went to the ASUS site and installed the drivers there.  Same result.

I went to the XFX website and did the same with the same result.

I plugged in my old card and it picks right up and installs the correct drivers.  Then crashes when the card gets too hot.

I heard that I can try one of two things...

1.  Update BIOS.  I tried and got to "extract" the files from a zipped folder.  Don't know what else to do with BIOS.  BIOS scares the hell out of me...

2.  I was told to try creating another account in "windows; users" and that may create a work around.

At this point, I know the card works, or I wouldn't have a screen.  The issue appears to be getting the drivers to fully install, which I can't for one reason or another.

Anyone have any ideas?  And advice on how I can get BIOS updated without risking a major computer crash?????

Thanks!!!!
Title: Re: Graphic Card Technical Issues
Post by: MrRiplEy[H] on September 02, 2014, 09:01:07 PM
I did uninstall the old drivers.  I installed the new drivers.

The AMD Catalyst Manager is there now, but not completely.  Many things seem to be missing from it.  Both the CD and the online versions are not completely installing correctly.

In my devices under the drivers, the only Display Driver showing is a Standard VGA Graphics Adapter.   

For one reason or another, the new drivers are not installing correctly.

I went to the ASUS site and installed the drivers there.  Same result.

I went to the XFX website and did the same with the same result.

I plugged in my old card and it picks right up and installs the correct drivers.  Then crashes when the card gets too hot.

I heard that I can try one of two things...

1.  Update BIOS.  I tried and got to "extract" the files from a zipped folder.  Don't know what else to do with BIOS.  BIOS scares the hell out of me...

2.  I was told to try creating another account in "windows; users" and that may create a work around.

At this point, I know the card works, or I wouldn't have a screen.  The issue appears to be getting the drivers to fully install, which I can't for one reason or another.

Anyone have any ideas?  And advice on how I can get BIOS updated without risking a major computer crash?????

Thanks!!!!

Don't mess with the bios. You can brick your computer if you make a mistake with it. If you can't get the driver to install it's time to reinstall windows. You can do a new Windows install without formatting the old drive, just install Windows again to the same location as the old one. You'll have a fresh Windows installation with all old files intact but do note that you will have to install many games and other software again after the Windows install.

Many programs have a nasty habbit of storing values to Windows registry or even replace system DLLs with their own versions and if you clear it by installing windows again, those programs cease to work. It's a good practice to avoid installing this kind of software in general. The more crud of that sort you install, the more you gunk up your computer and slow it down.

Aces High is a good example of a software that does not gunk up your computer. It doesn't require any registry settings and works even if you just copy the game folder from your friends computer.
Title: Re: Graphic Card Technical Issues
Post by: guncrasher on September 02, 2014, 09:20:08 PM
Don't mess with the bios. You can brick your computer if you make a mistake with it. If you can't get the driver to install it's time to reinstall windows. You can do a new Windows install without formatting the old drive, just install Windows again to the same location as the old one. You'll have a fresh Windows installation with all old files intact but do note that you will have to install many games and other software again after the Windows install.

Many programs have a nasty habbit of storing values to Windows registry or even replace system DLLs with their own versions and if you clear it by installing windows again, those programs cease to work. It's a good practice to avoid installing this kind of software in general. The more crud of that sort you install, the more you gunk up your computer and slow it down.

Aces High is a good example of a software that does not gunk up your computer. It doesn't require any registry settings and works even if you just copy the game folder from your friends computer.

many computers have a reset button that will bring bios back to factory settings.  actually i havent seen a mobo without a reset button in 7 or 8 years.

and for the record ah wont work properly if you copy the game folder from your friends computer.  you need to get rid of some files in the settings folder.



semp
Title: Re: Graphic Card Technical Issues
Post by: SlipKnt on September 02, 2014, 09:24:19 PM
Don't mess with the bios. You can brick your computer if you make a mistake with it. If you can't get the driver to install it's time to reinstall windows. You can do a new Windows install without formatting the old drive, just install Windows again to the same location as the old one. You'll have a fresh Windows installation with all old files intact but do note that you will have to install many games and other software again after the Windows install.

Many programs have a nasty habbit of storing values to Windows registry or even replace system DLLs with their own versions and if you clear it by installing windows again, those programs cease to work. It's a good practice to avoid installing this kind of software in general. The more crud of that sort you install, the more you gunk up your computer and slow it down.

Aces High is a good example of a software that does not gunk up your computer. It doesn't require any registry settings and works even if you just copy the game folder from your friends computer.

The rock and hard place...

I just moved from PA to TX.  ALL of my computer stuff is certainly packed away in storage in one of over a hundred boxes... YIKES!!!

Well...   ...No choice but to go digging if there is any chance I make it to FSO this week.   hahahahahahaha!

Seriously, that was a VERY sarcastic laugh!

Sounds like I need to re install Windows then...  DAMN!!!

I'll report back to let you know if it works.

 
Title: Re: Graphic Card Technical Issues
Post by: Bizman on September 03, 2014, 04:17:04 AM
Here's a thing to try: Copy and paste the following lines in Notepad and save as something like "devices.bat"  - you can either use the quotes without altering anything or change the file type setting from .txt to all filetypes and remove the quotes. If you do it right, you should get an executable batch file as a result. Right click it and choose "run as administrator". Your Device Manager should open. In the View menu choose "show hidden devices". Navigate to "display adapters", click the + sign to open it and simply delete any instance of your old video cards. Leave the standard VGA! You can go through other instances too, you might find traces of your old antivirus programs which you should also get rid of, not to mention a multitude of disk drives and storage controllers left by each and every memory stick you've ever used. Basically everything greyed is safe to remove, but under "non plug and play drivers" there's some item's I'd rather leave be like Fs_Rec and  RDPNP as well as under and "sound, video and game controllers" where I'd only touch items clearly related to AMD/ATi, everything else being original Windows files. Also delete anything with a ! sign inside a yellow triangle, hopefully they'd get corrected during the next boot. If your Windows isn't badly corrupted, any mistakenly deleted item should reinstall automatically, so it's relatively safe.

@echo off
devmgr_show_nonpresent_device s=1
start devmgmt.msc

Speaking about a reinstall, the advice MrRipley gave isn't quite correct, IMO. If you do as he advised, you'd get a "Windows OLD" folder containing almost everything form your current install, but no programs inside it will work. As he said, you'd have to reinstall every program you need. Your personal files would be there fully usable, though. There's another way to refresh Windows Vista or 7 which will save everything! The trick is to start the installing from within Windows. Put the installation disk into the optical drive and follow the instructions. You'd want to "install windows" and in the following screen choose "upgrade" instead of "clean". If you boot from the DVD the upgrade option would be greyed, so you'll have to start inside your current Windows. N.B. your DVD has to be of the same version as the Windows in your computer. So if your DVD doesn't include any Service Pack, you'd have to uninstall those first from the computer to get to the same level. They can be uninstalled through Windows Update, IIRC, from View Update History. Only the SP's have to be removed, smaller updates won't matter.

Speaking about the logic... It sounds funny, but Windows really can be "upgraded" to the same version it already is. The result will be similar to that of the "Repair install" feature of XP, only made somewhat more confusing to use.
Title: Re: Graphic Card Technical Issues
Post by: Skuzzy on September 03, 2014, 10:15:22 AM
Don't mess with the bios. You can brick your computer if you make a mistake with it. If you can't get the driver to install it's time to reinstall windows. You can do a new Windows install without formatting the old drive, just install Windows again to the same location as the old one. You'll have a fresh Windows installation with all old files intact but do note that you will have to install many games and other software again after the Windows install.

Many programs have a nasty habbit of storing values to Windows registry or even replace system DLLs with their own versions and if you clear it by installing windows again, those programs cease to work. It's a good practice to avoid installing this kind of software in general. The more crud of that sort you install, the more you gunk up your computer and slow it down.

Aces High is a good example of a software that does not gunk up your computer. It doesn't require any registry settings and works even if you just copy the game folder from your friends computer.

Actually, we require one registry entry, but if it does not exist when the game starts, we create it.  It is needed for patches to work, so the patch program knows where the game is installed.

Yes, we take a certain amount of pride in the fact we do not 'gunk' up a computer.
Title: Re: Graphic Card Technical Issues
Post by: MrRiplEy[H] on September 03, 2014, 11:21:34 AM
many computers have a reset button that will bring bios back to factory settings.  actually i havent seen a mobo without a reset button in 7 or 8 years.

and for the record ah wont work properly if you copy the game folder from your friends computer.  you need to get rid of some files in the settings folder.



semp

If your friend has a similar computer setup it will work. I was talking about registry. User settings are a totally different matter.
Title: Re: Graphic Card Technical Issues
Post by: MrRiplEy[H] on September 03, 2014, 11:24:13 AM
Actually, we require one registry entry, but if it does not exist when the game starts, we create it.  It is needed for patches to work, so the patch program knows where the game is installed.

Yes, we take a certain amount of pride in the fact we do not 'gunk' up a computer.

Well, we can forgive you for that one setting  :P
Title: Re: Graphic Card Technical Issues
Post by: MrRiplEy[H] on September 03, 2014, 11:31:22 AM
Here's a thing to try: Copy and paste the following lines in Notepad and save as something like "devices.bat"  - you can either use the quotes without altering anything or change the file type setting from .txt to all filetypes and remove the quotes. If you do it right, you should get an executable batch file as a result. Right click it and choose "run as administrator". Your Device Manager should open. In the View menu choose "show hidden devices". Navigate to "display adapters", click the + sign to open it and simply delete any instance of your old video cards. Leave the standard VGA! You can go through other instances too, you might find traces of your old antivirus programs which you should also get rid of, not to mention a multitude of disk drives and storage controllers left by each and every memory stick you've ever used. Basically everything greyed is safe to remove, but under "non plug and play drivers" there's some item's I'd rather leave be like Fs_Rec and  RDPNP as well as under and "sound, video and game controllers" where I'd only touch items clearly related to AMD/ATi, everything else being original Windows files. Also delete anything with a ! sign inside a yellow triangle, hopefully they'd get corrected during the next boot. If your Windows isn't badly corrupted, any mistakenly deleted item should reinstall automatically, so it's relatively safe.

@echo off
devmgr_show_nonpresent_device s=1
start devmgmt.msc

Speaking about a reinstall, the advice MrRipley gave isn't quite correct, IMO. If you do as he advised, you'd get a "Windows OLD" folder containing almost everything form your current install, but no programs inside it will work. As he said, you'd have to reinstall every program you need. Your personal files would be there fully usable, though. There's another way to refresh Windows Vista or 7 which will save everything! The trick is to start the installing from within Windows. Put the installation disk into the optical drive and follow the instructions. You'd want to "install windows" and in the following screen choose "upgrade" instead of "clean". If you boot from the DVD the upgrade option would be greyed, so you'll have to start inside your current Windows. N.B. your DVD has to be of the same version as the Windows in your computer. So if your DVD doesn't include any Service Pack, you'd have to uninstall those first from the computer to get to the same level. They can be uninstalled through Windows Update, IIRC, from View Update History. Only the SP's have to be removed, smaller updates won't matter.

Speaking about the logic... It sounds funny, but Windows really can be "upgraded" to the same version it already is. The result will be similar to that of the "Repair install" feature of XP, only made somewhat more confusing to use.


You're right there will be the windows.old folder but that can be deleted later fairly easily and until that, all it takes is some hdd space.
Title: Re: Graphic Card Technical Issues
Post by: SlipKnt on September 03, 2014, 11:51:49 AM
Well. I jacked up my computer really good... looking for a place to take it to today. The one in watauga says they can get it done for me by Monday for about $50.

Skuzzy, do you know anyone locally you would trust? Still new to the area... please feel to post here or shoot me a pm if you have a recommendation.

Thanks!
Title: Re: Graphic Card Technical Issues
Post by: Skuzzy on September 03, 2014, 11:55:03 AM
I really have no idea who would be good for that.  I do all my own work.
Title: Re: Graphic Card Technical Issues
Post by: SlipKnt on September 03, 2014, 12:00:38 PM
Roger that.  Moonlight?   :lol
Title: Re: Graphic Card Technical Issues
Post by: MrRiplEy[H] on September 03, 2014, 12:11:08 PM
Roger that.  Moonlight?   :lol

If your computer boots up, anyone could take a look using a remote support software.
Title: Re: Graphic Card Technical Issues
Post by: SlipKnt on September 03, 2014, 02:02:03 PM
Hope so.  Something installed last night.  Now when it boots up, as soon as it tries to go into windows, the screen is black.  It is in the boot registry I think now.  I tore up something really good!!!

The guy in town offered to fix it for $50.  I think it is worth it at this point...  lol
Title: Re: Graphic Card Technical Issues
Post by: MrRiplEy[H] on September 03, 2014, 02:05:36 PM
Hope so.  Something installed last night.  Now when it boots up, as soon as it tries to go into windows, the screen is black.  It is in the boot registry I think now.  I tore up something really good!!!

The guy in town offered to fix it for $50.  I think it is worth it at this point...  lol

A reinstall will fix it easily. If he works for 20 bucks an hour he can take 2 hours to fix your puter, that's more than enough to reinstall windows and set up most commonly needed stuff again.
Title: Re: Graphic Card Technical Issues
Post by: guncrasher on September 03, 2014, 03:11:07 PM
If your friend has a similar computer setup it will work. I was talking about registry. User settings are a totally different matter.


wrong again.  It will not work.

semp
Title: Re: Graphic Card Technical Issues
Post by: MrRiplEy[H] on September 03, 2014, 03:20:02 PM

wrong again.  It will not work.

semp

State reasons why. I have copied AH from a computer to another with zero problems.
Title: Re: Graphic Card Technical Issues
Post by: Skuzzy on September 03, 2014, 03:26:46 PM
Actually, a repair installation of the operating system might be all that is needed.  Worth a shot.
Title: Re: Graphic Card Technical Issues
Post by: SlipKnt on September 03, 2014, 09:01:05 PM
I asked them to reinstall the OS and get my card running.  They said it shouldn't be more than $50.  Worth me not having to find that box in storage in this heat. I know most Texans are making fun if me due to the cool summer but I do come from a colder place... Texas is brutally hot IMHO. I will try to relay what they did so maybe it can help someone else out. Again, thank you all for trying to help. Love our cyber community. You guys are awesome!
Title: Re: Graphic Card Technical Issues
Post by: guncrasher on September 03, 2014, 09:20:36 PM
State reasons why. I have copied AH from a computer to another with zero problems.

i have copied aces high from another hd to a new one on my computer.  you need to get rid of about 4 files before it works.  please post specs of both computers to back up your story.



semp
Title: Re: Graphic Card Technical Issues
Post by: MrRiplEy[H] on September 04, 2014, 12:21:10 AM
i have copied aces high from another hd to a new one on my computer.  you need to get rid of about 4 files before it works.  please post specs of both computers to back up your story.



semp

No need to post specs. You stated it can't work even in a similar computer. Which files *need* to be deleted and what do they control? Joystick settings do not *need* to be deleted for example. View settings do not *need* to be deleted. Video settings in most cases (if ever) do not *need* to be deleted, only reconfigured when starting the game on a new computer.

To my knowledge AH2 contains no files that would prevent from starting the game on another computer, reconfigure settings to your liking and start playing. Which files and settings in your opinion require deleting?
Title: Re: Graphic Card Technical Issues
Post by: guncrasher on September 04, 2014, 07:02:08 AM
i would but you will just go into another 3 pages over why you are right.


semp
Title: Re: Graphic Card Technical Issues
Post by: Skuzzy on September 04, 2014, 09:07:36 AM
The following files should not be copied to another computer.  If they are, they should be deleted.  All are in the "settings" folder.

video8.cfg
sysinfo.cfg
world.cfg
freq.cfg

Those files contain specific information about the computer and can cause problems if they are used with another computer.
Title: Re: Graphic Card Technical Issues
Post by: dmdchief on September 04, 2014, 09:33:24 AM
boy have I been lucky then because I have copied from one hard drive to a new one on 2 different computers, and each time it worked for me. I did use the same video card though so that might have made a difference.

salute
ab8aac/dmdchief
Title: Re: Graphic Card Technical Issues
Post by: Skuzzy on September 04, 2014, 09:44:49 AM
We do endeavor to update those files, but many times on a copy, players move them from read-only media and forget to update the permissions of the files so we can write to them again.  Or some stupid security/anti-xxxx program stops us from updating our own files.
Title: Re: Graphic Card Technical Issues
Post by: SlipKnt on September 04, 2014, 03:16:53 PM
Okay. When I get the new card, should i uninstall the game and download it again?
Title: Re: Graphic Card Technical Issues
Post by: morfiend on September 04, 2014, 05:26:18 PM
Okay. When I get the new card, should i uninstall the game and download it again?


  If you do,save a copy of the settings folder,then you will have all your controllers and views saved,just overwrite the new installation folder.




    :salute
Title: Re: Graphic Card Technical Issues
Post by: guncrasher on September 04, 2014, 07:21:27 PM
Okay. When I get the new card, should i uninstall the game and download it again?

no you can copy the full game except for those files skuzzy mentioned.  me I just download the full game again, just in case and copy the settings folders (minus those filed mentioned), the gunsight folder, maps, skins, and sounds.



semp
Title: Re: Graphic Card Technical Issues
Post by: MrRiplEy[H] on September 05, 2014, 03:58:01 AM
We do endeavor to update those files, but many times on a copy, players move them from read-only media and forget to update the permissions of the files so we can write to them again.  Or some stupid security/anti-xxxx program stops us from updating our own files.

So to put this in plain words, AH will attempt to refresh those settings automatically after a copy. Problems come only on certain conditions. That's why it's often successful to just copy the whole folder from a USB stick for example.
Title: Re: Graphic Card Technical Issues
Post by: guncrasher on September 05, 2014, 07:19:52 AM
So to put this in plain words, AH will attempt to refresh those settings automatically after a copy. Problems come only on certain conditions. That's why it's often successful to just copy the whole folder from a USB stick for example.

but won't it be easier to delete the files?   Just in case?   like I said before you gonna go another 3 pages over why you are right.



semp
Title: Re: Graphic Card Technical Issues
Post by: MrRiplEy[H] on September 05, 2014, 07:36:36 AM
but won't it be easier to delete the files?   Just in case?   like I said before you gonna go another 3 pages over why you are right.



semp

Yes no harm done in deleting the files and probably is the best practice to do so. My point was that not deleting those files does not automatically equal a broken AH as you implied.
Title: Re: Graphic Card Technical Issues
Post by: guncrasher on September 05, 2014, 08:36:56 AM
Yes no harm done in deleting the files and probably is the best practice to do so. My point was that not deleting those files does not automatically equal a broken AH as you implied.

I didn't imply what you mentioned,  however you did imply that there won't be a problem if you don't delete them.   page 1, 4 more to go.



semp
Title: Re: Graphic Card Technical Issues
Post by: MrRiplEy[H] on September 05, 2014, 12:06:53 PM
Do I have to quote you on what you said?


wrong again.  It will not work.

semp

As Skuzzy and I told you, it will work unless you prevent AH from resetting the user settings.
Title: Re: Graphic Card Technical Issues
Post by: Masherbrum on September 05, 2014, 01:24:22 PM
Semp, it appears you are trying to add pages to correct.    Come on, let's try to keep it civil so this doesn't get locked.  :salute
Title: Re: Graphic Card Technical Issues
Post by: guncrasher on September 05, 2014, 07:45:08 PM
No need to post specs. You stated it can't work even in a similar computer. Which files *need* to be deleted and what do they control? Joystick settings do not *need* to be deleted for example. View settings do not *need* to be deleted. Video settings in most cases (if ever) do not *need* to be deleted, only reconfigured when starting the game on a new computer.

To my knowledge AH2 contains no files that would prevent from starting the game on another computer, reconfigure settings to your liking and start playing. Which files and settings in your opinion require deleting?


Yes no harm done in deleting the files and probably is the best practice to do so. My point was that not deleting those files does not automatically equal a broken AH as you implied. .


I once copied the entire folder when I added a new hd and used my first one as my data hd.  it didnt work.  so in my own experience it does happen.  while it didnt  happen in your experience and others.  however I do agree with your quoted statement once skuzzy posted the files as being the best practice.  while it may not hurt but why take a chance?

it's like when i got my evo ssd.  I tried to migrate the os and data.  guess what it didnt work as the os wouldnt boot.  while there's thousands of others who tried and it did.  I tried it 3 times.  finally i just reinstalled the os, copied the ah folder, minus the mentioned files and had no problems whatsoever.

in this situation based on my experience it doesnt work.  in yours it does.  nobody is really wrong.  :salute


semp


semp
Title: Re: Graphic Card Technical Issues
Post by: BaldEagl on September 05, 2014, 08:22:42 PM
I was wrong once.
Title: Re: Graphic Card Technical Issues
Post by: Chalenge on September 05, 2014, 09:02:17 PM
in this situation based on my experience it doesnt work.  in yours it does.  nobody is really wrong.  :salute
semp

semp, in the case of the ssd I can tell you why it failed and how to fix it. It's just a matter of knowing what went wrong.

I think if you read through this entire thread you can figure out why moving the AH installation sometimes fails, also.
Title: Re: Graphic Card Technical Issues
Post by: guncrasher on September 05, 2014, 09:53:43 PM
semp, in the case of the ssd I can tell you why it failed and how to fix it. It's just a matter of knowing what went wrong.

I think if you read through this entire thread you can figure out why moving the AH installation sometimes fails, also.

of course you can figure it out, but wont the easiest way is the best way sometimes?  for example moving the ah installation requires to check those 5 files as being read only, on the other hand it takes 10 seconds to just remove them and let ah rebuild them.

as for the ssd, the fastest way was to just install windows all over which took me about 15 minutes and also got rid of some clutter I had in the older version.  for example some drivers that I had used in the past but werent completely clean would have been also moved.  the first time I was able to sucessfully transfer the os to the ssd, i had the same problem of my x55 throttle not being recognized which is the reason i got the ssd to begin with.  I could probably have researched and fixed it, but a new installation was easier and it immediately recognized the throttle.

sometimes it's better to start all over of course you could have learned a thing or two but then again was it really worth the time spending learning that thing or two?  for some it would, but for me it wasnt as I dont have a lot of time to really play aces high due to my work.

point is do what is easiest for you.  either way is right.


semp

Title: Re: Graphic Card Technical Issues
Post by: Chalenge on September 05, 2014, 10:51:22 PM
I think if I had to do that very often I would probably backup to a USB, so it could be restored more quickly.
Title: Re: Graphic Card Technical Issues
Post by: guncrasher on September 06, 2014, 12:13:43 AM
I think if I had to do that very often I would probably backup to a USB, so it could be restored more quickly.

i got my from an usb.


semp
Title: Re: Graphic Card Technical Issues
Post by: MrRiplEy[H] on September 06, 2014, 02:46:42 AM
of course you can figure it out, but wont the easiest way is the best way sometimes?  for example moving the ah installation requires to check those 5 files as being read only, on the other hand it takes 10 seconds to just remove them and let ah rebuild them.

as for the ssd, the fastest way was to just install windows all over which took me about 15 minutes and also got rid of some clutter I had in the older version.  for example some drivers that I had used in the past but werent completely clean would have been also moved.  the first time I was able to sucessfully transfer the os to the ssd, i had the same problem of my x55 throttle not being recognized which is the reason i got the ssd to begin with.  I could probably have researched and fixed it, but a new installation was easier and it immediately recognized the throttle.

sometimes it's better to start all over of course you could have learned a thing or two but then again was it really worth the time spending learning that thing or two?  for some it would, but for me it wasnt as I dont have a lot of time to really play aces high due to my work.

point is do what is easiest for you.  either way is right.


semp



I think it's a smart idea to reinstall windows in general if you switch from a regular hdd to an SSD. Windows will make several optimizations to it's function automatically when it detects the SSD during install. I'm not aware if it does optimizations post install. Windows 8 is naturally the most SSD friendly of the Microsoft OSes.
Title: Re: Graphic Card Technical Issues
Post by: SlipKnt on September 09, 2014, 04:42:34 PM
Resolution!!!!

Thanks everyone for the attempts to help and for the information to research.

1.  My Graphic card did burn out.  The bearings needed repacking.
2.  My new card was good but my OS couldn't pick up the drivers for whatever reason.
3.  I installed a new OS (Windows 7 from Windows Vista).
4.  The new OS picked up the drivers immediately.
5.  The ONLY issue I had was getting my sound card to pick up again, which it did, I just had to set it back to the way I had it.  No issues.

RESOLVED!!!

 :rock
SlipKnoT
Title: Re: Graphic Card Technical Issues
Post by: FLS on September 09, 2014, 07:32:15 PM
 :aok
Title: Re: Graphic Card Technical Issues
Post by: Masherbrum on September 09, 2014, 08:47:20 PM
Resolution!!!!

Thanks everyone for the attempts to help and for the information to research.

1.  My Graphic card did burn out.  The bearings needed repacking.
2.  My new card was good but my OS couldn't pick up the drivers for whatever reason.
3.  I installed a new OS (Windows 7 from Windows Vista).
4.  The new OS picked up the drivers immediately.
5.  The ONLY issue I had was getting my sound card to pick up again, which it did, I just had to set it back to the way I had it.  No issues.

RESOLVED!!!

 :rock
SlipKnoT


Grats!
Title: Re: Graphic Card Technical Issues
Post by: Chalenge on September 16, 2014, 08:43:57 PM
i got my from an usb.


semp

I just duplicated the issue by installing a new SSD and attempting to add shortcuts to the desktop for an existing AH installation. On the exact same HDD I installed a fresh copy of AH. One works, one does not. From the SSD if I try to start the existing version it creates a white background, but then crashes and closes. Troubleshooting it I get the message that the shortcut was improperly dragged from another location.