Aces High Bulletin Board

Help and Support Forums => Aces High Bug Reports => Topic started by: BERN1 on July 22, 2012, 04:28:53 PM

Title: hi rez pack keeps downloading
Post by: BERN1 on July 22, 2012, 04:28:53 PM
every time I get on, the game downloads the hi res texture pack...I get a message that says it will install after a restart then it re downloads :bhead
Title: Re: hi rez pack keeps downloading
Post by: ImADot on July 22, 2012, 06:20:04 PM
Was/is a bug. Just manually download the hires pack and you'll be fine.
Title: Re: hi rez pack keeps downloading
Post by: BERN1 on July 22, 2012, 09:01:15 PM
thanks I did that just before coming back here
but now it shuts down hard I get the "restarting for the patch install"....sigh
these things usually work themselves out
Title: Re: hi rez pack keeps downloading
Post by: Pand on July 22, 2012, 09:15:22 PM
every time I get on, the game downloads the hi res texture pack...I get a message that says it will install after a restart then it re downloads :bhead
Same issue, this happens every time I log into aces, and log out of aces.
Title: Re: hi rez pack keeps downloading
Post by: ImADot on July 22, 2012, 10:04:33 PM
From my reply in another thread:

I let the auto-downloader download the hires texture pack. When it finished, I stayed and played a while. Then I quit and re-started the game so the hires textures would be active. Then I'd get dumped to Desktop within 20 seconds of entering any arena. In looking at my main AH folder, I see "HRP2270TO2280.EXE" with file size of around 10Mb and dated yesterday. I also see "hirestex.res" sized 166Mb dated 1/25/12. I renamed both, and manually downloaded the hirestex pack from the HTC website. Installed it (size around 175Mb dated 7/10/12) and everything works again...no dump to Desktop, and I was able to play around and fly and stuff.
Title: Re: hi rez pack keeps downloading
Post by: Pyro on July 23, 2012, 09:38:20 AM
every time I get on, the game downloads the hi res texture pack...I get a message that says it will install after a restart then it re downloads :bhead

When you restart the game, does the installer fire off?
Title: Re: hi rez pack keeps downloading
Post by: ebfd11 on July 23, 2012, 03:06:31 PM
Pyro it seems that everything I log out it say aces high needs to install the hires pack. Please shut down to install
Title: Re: hi rez pack keeps downloading
Post by: Pyro on July 24, 2012, 09:28:53 AM
Pyro it seems that everything I log out it say aces high needs to install the hires pack. Please shut down to install

I understand you get that message, but when you restart the game, does the installer run or does the game just come back up without running the installer?
Title: Re: hi rez pack keeps downloading
Post by: Sperky on July 24, 2012, 10:34:07 AM
Hey Pyro,

Happening here as well, the installer does not run and the game just starts back-up.  I've loaded the hi-res pack outside of the game to see if that would stop the auto download in-game, but it did not.

thanks for the help!

 :salute
Title: Re: hi rez pack keeps downloading
Post by: Pyro on July 24, 2012, 01:25:55 PM
Sperky, can you go into your Aces High folder and look for the file hirestex.res.  Right click on it and go to properties.  What is the date of the file?
Title: Re: hi rez pack keeps downloading
Post by: Sperky on July 24, 2012, 01:45:14 PM
Wow...  1.25.12       :huh

Downloaded again and the date is 7.10.12, will try in game quick and report back...

***update- no auto-download of hi res pack.  However, each time I log out (4 times to test) a dialog box appears and indicates that a AH will shut down to load a new patch. Patch on opening screen indicates 2.28 patch 3***
Title: Re: hi rez pack keeps downloading
Post by: Pyro on July 24, 2012, 02:12:22 PM
Sperky, look in your Aces High folder again for a file called patches.txt.  Open it up with notepad and see what lines are in there.  After you do that, you can go ahead and delete the file and it won't give  you that prompt any more.
Title: Re: hi rez pack keeps downloading
Post by: realgood on July 24, 2012, 02:13:28 PM
 Just go an download 2.28patch2 over patch3 it will stop that  :aok   :D  :salute mybe a bug in patch3 just saying  :salute
Title: Re: hi rez pack keeps downloading
Post by: Pyro on July 24, 2012, 02:32:33 PM
Just go an download 2.28patch2 over patch3 it will stop that  :aok   :D  :salute mybe a bug in patch3 just saying  :salute
We're not talking about patches, we're talking about the hires file downloader.  It has nothing to do with what you posted.
Title: Re: hi rez pack keeps downloading
Post by: Sperky on July 25, 2012, 02:43:55 PM
Sperky, look in your Aces High folder again for a file called patches.txt.  Open it up with notepad and see what lines are in there.  After you do that, you can go ahead and delete the file and it won't give  you that prompt any more.

done and running smooth.  Thanks again!   :salute
Title: Re: hi rez pack keeps downloading
Post by: Pyro on July 26, 2012, 09:39:36 AM
Can you tell me what lines were in the file?
Title: Re: hi rez pack keeps downloading
Post by: APDrone on July 26, 2012, 06:36:14 PM
Can you tell me what lines were in the file?

I'm having same issue, but before I go download the hires pack, my patches.txt says:

HRP2270TO2280.EXE
HRP2270TO2280.EXE
HRP2270TO2280.EXE

<edit> installed texture pack, logged into game, quit game, got 'aces high will now terminate to install patch' message.   emptied out patches.txt file, logged into game, quit game, no message.  Thanks!  :salute
Title: Re: hi rez pack keeps downloading
Post by: Pand on July 26, 2012, 07:01:56 PM
I'm having same issue, but before I go download the hires pack, my patches.txt says:

HRP2270TO2280.EXE
HRP2270TO2280.EXE
HRP2270TO2280.EXE

<edit> installed texture pack, logged into game, quit game, got 'aces high will now terminate to install patch' message.   emptied out patches.txt file, logged into game, quit game, no message.  Thanks!  :salute


Same here issue resolved, thanks.
Title: Re: hi rez pack keeps downloading
Post by: Sperky on July 26, 2012, 11:34:21 PM
Can you tell me what lines were in the file?


HRP2270TO2280.EXE
HRP2270TO2280.EXE
HRP2270TO2280.EXE
HRP2270TO2280.EXE
HRP2270TO2280.EXE
Title: Re: hi rez pack keeps downloading
Post by: ebfd11 on July 27, 2012, 11:38:49 AM
Pyro I had the same fix on that ...

HRP2270TO2280.EXE

Removed that from the patches.txt and it worked flawlessly, no Installing hi-res after shutting game down.

LawnDart
Title: Re: hi rez pack keeps downloading
Post by: BERN1 on July 27, 2012, 08:10:54 PM
my problem solved think I ran that EXE and all is beter
Title: Re: hi rez pack keeps downloading
Post by: Shrike on August 02, 2012, 09:12:23 PM
This happened to me with the previous update and today's update.  It looks like the hires patch never executes.  After the hires patch downloads ( by logging into the app and waiting for 20 minutes ) there's a message that you need to exit to allow the patch to install.  It never installs automatically.

Windows 7 Home SP 1
path
C:\Hitech Creations\Aces High\
 
AKShrike
Title: Re: hi rez pack keeps downloading
Post by: boxboy28 on August 02, 2012, 09:23:25 PM
same prob with win 7 pro!    going manual! well trying
Title: Re: hi rez pack keeps downloading
Post by: USRanger on August 02, 2012, 10:15:59 PM
This happened to me with the previous update and today's update.  It looks like the hires patch never executes.  After the hires patch downloads ( by logging into the app and waiting for 20 minutes ) there's a message that you need to exit to allow the patch to install.  It never installs automatically.



Same thing here.
Title: Re: hi rez pack keeps downloading
Post by: ImADot on August 02, 2012, 10:30:35 PM
Same thing here.

Here too. Manual download and install, just like the last time.
Title: Re: hi rez pack keeps downloading
Post by: fuzeman on August 02, 2012, 11:52:56 PM
Auto-download worked AOK for me Thursday 5 August for HiRes pack. It did stop once but resumed and loded OK and received a message saying so.
Did it in the TA for what it's worth.
Title: Re: hi rez pack keeps downloading
Post by: Oddball-CAF on August 03, 2012, 01:50:02 AM
Dont' get me wrong, I think HTC is a GREAT outfit , but man, doesn't ANYBODY beta-test these
patches we get to patch patches?
Title: Re: hi rez pack keeps downloading
Post by: Shrike on August 03, 2012, 06:57:43 AM
I installed the manual way too.  I just wanted to report what I found.
Title: Re: hi rez pack keeps downloading
Post by: Pyro on August 03, 2012, 11:36:59 AM
You guys having this issue, is there anything unusual about your Windows 7 configuration?  Like do you have multiple users or anything unusual about your user account?

Can one of you who has had this problem yesterday and got the message that the download was complete, look in your Aces High folder and see if there is a file named HRP2280TO2284.EXE.  If there is, please run it and see if the installer will run manually and let me know.  Please let me know right away if it's there and if it runs.  Thanks.
Title: Re: hi rez pack keeps downloading
Post by: Pyro on August 03, 2012, 11:42:39 AM
Also, are you running any security software such as Norton or McAfee?
Title: Re: hi rez pack keeps downloading
Post by: ImADot on August 03, 2012, 11:46:18 AM
I'm at work, so won't be able to help until after y'all are done for the day...but I'll check when I get home.
Title: Re: hi rez pack keeps downloading
Post by: fuzeman on August 03, 2012, 11:55:21 AM
Dont' get me wrong, I think HTC is a GREAT outfit , but man, doesn't ANYBODY beta-test these
patches we get to patch patches?

So, you want HiTech Creations to buy and build every possible computer configuration to test a patch?  :confused:

And Pyro, mine went AOK, I assume you do not need any information from my end?
Title: Re: hi rez pack keeps downloading
Post by: Pyro on August 03, 2012, 12:03:32 PM
No, we can't dupe it.  We thought it was something else causing it but that clearly wasn't the case when it returned.  HT has figured out a fail-safe to put on it if it fails so that it will open up your Aces High folder and give you a prompt with instructions to manually install it.  That will have to do until we can figure what condition is causing the issue.
Title: Re: hi rez pack keeps downloading
Post by: Oddball-CAF on August 03, 2012, 01:27:38 PM
So, you want HiTech Creations to buy and build every possible computer configuration to test a patch?  :confused:

And Pyro, mine went AOK, I assume you do not need any information from my end?

  I'll let that rumpswab remark pass just because you got some salt in your
pocket around here, fuze.
Title: Re: hi rez pack keeps downloading
Post by: Oddball-CAF on August 03, 2012, 01:34:53 PM
see if there is a file named HRP2280TO2284.EXE.  If there is, please run it and see if the installer will run manually and let me know.  Please let me know right away if it's there and if it runs.  Thanks.

Hi Pyro,
  I just ran it, fired up Aces High and the "Downloading Hi-Res, etc..etc.." message
is now NOT appearing.
 
My thanks,
      Odd
Title: Re: hi rez pack keeps downloading
Post by: ImADot on August 03, 2012, 05:17:49 PM
You guys having this issue, is there anything unusual about your Windows 7 configuration?  Like do you have multiple users or anything unusual about your user account?

Can one of you who has had this problem yesterday and got the message that the download was complete, look in your Aces High folder and see if there is a file named HRP2280TO2284.EXE.  If there is, please run it and see if the installer will run manually and let me know.  Please let me know right away if it's there and if it runs.  Thanks.

I'm running Win7 with a single account (with full privs cuz I know what I'm doing  :D).
When I manually run the above .exe, the progress bar gets about halfway done and then the program terminates. When I downloaded and ran AHHIRES2284.EXE manually, it worked just fine and the game behaves normally.

The patches.txt file is stamped 8/2/2012 10:04pm, which is before I logged out to manually download the hires file. Contents of the file:
Quote
HRP2280TO2284.EXE
HRP2280TO2284.EXE
Title: Re: hi rez pack keeps downloading
Post by: fuzeman on August 03, 2012, 08:27:16 PM
  I'll let that rumpswab remark pass just because you got some salt in your
pocket around here, fuze.

No salt in these pockets, just lint.
Over & Out.
Title: Re: hi rez pack keeps downloading
Post by: Shrike on August 04, 2012, 12:13:46 AM
I can run that file.  There are 2 users and I usually do not log off the other user (another name for wife  :x ).

Admin rights for AH user, normal rights for other user (wife).

Hope this helps.
Title: Re: hi rez pack keeps downloading
Post by: Rodent57 on August 06, 2012, 08:50:14 PM
PYRO,

I've manually downloaded the HIRES PACK (dated 2 Aug 2012 on the download page) several times trying to make certain I've got the correct pack .... when I check the hirestext.res properties it shows {1 Aug 2012 @10:11:30 AM} as the modified date .... as 1 Aug the most recent?

-Rodent57 
Title: Re: hi rez pack keeps downloading
Post by: Pyro on August 07, 2012, 10:50:12 AM
That's the correct file, what is the problem that you're having?
Title: Re: hi rez pack keeps downloading
Post by: hitech on August 07, 2012, 01:36:22 PM
Rodent, double check your short cut what folder ah is running from. It sounds like you are not putting the hires pack in the correct folder.
Title: Re: hi rez pack keeps downloading
Post by: Rodent57 on August 15, 2012, 07:22:03 PM
Sorry about the delayed answer Gentlemen ...

Pyro: Just trying to make sure that the HIRES pack was the correct one since the date didn't match up to the HIRES pack name.
 
Not trying to be a pedant, just making sure I've got the right one loaded.  Download page for HIRES shows it a couple patches behind (4 vs 6 today)

HITECH: Done, TY.

-Rodent57