Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: WEZEL on January 18, 2014, 10:48:22 PM

Title: Disco's, ping plotter scrren shot attached.
Post by: WEZEL on January 18, 2014, 10:48:22 PM
Howdy tonight has been the worst for me so far on disco's, I know HTC cant control the internet. I took a screenie of ping plotter and since I have never used it before I need some help in understanding what I am seeing and have a question or two.

1. Is it normal to have so many hops between my computer and HTC servers?

2. Any way I can fix the route on my end to help improve my connection directly to the server?

Thanks in advance for any help  :salute


(http://i2.photobucket.com/albums/y22/ferretmaster/wow-1.png) (http://s2.photobucket.com/user/ferretmaster/media/wow-1.png.html)


*Edit* To add no firewall or anti virus turned on when I an Gaming
Title: Re: Disco's, ping plotter scrren shot attached.
Post by: The Fugitive on January 18, 2014, 11:07:27 PM
First off the address you should ping is 71.252.137.149

9 hops is nothing, I think I have 14-16 hops, and no there is nothing you can do to change your route other than switching ISPs.

Red is bad. Your losing a lot of packets right from the git-go in Bethpage. Reset your router to be sure that is good, maybe call your ISP to complain, but that is pretty much it.