Aces High Bulletin Board
General Forums => The O' Club => Topic started by: Waffle on March 24, 2004, 01:52:14 AM
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Anyone here use at&t wireless as cell phone provider?
I'm getting ready to drop them for horrible service....
Whatever you do, if you are with them on a "one-rate" national plan - dont switch to the GPRS /mmode system....
I've had more dropped calls and no coverage, while having them say - "it's the same coverge as digital one-rate"
Also - I got a "unpaid bill notice" today for over $500.....I had recurring bill pay set up online...evidently that's not working...
but when I called to get my balance - the damn answering service says my balance is $0....
Now, I can't log onto the site, and they have no record of my account.....
oh yeah - if one more punk-arse kid in customer service says... "uhhhhhh yeah dude...I think I can help.....hold on....." Heads are gonna roll......lol
Anyway - anyone that does alot of national travelling and has had good luck with a cell service provider - let me know - I'm looking to switch.
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AT&T just sold off their wireless business to Cingular, so there will probably be plenty of problems for the next year as they merge their systems together.
I work for T-Mobile, so if you have any questions, ask away. The call quality I've experience in Oregon with them has been better than I had with AT&T and not quite as good as when I had Sprint. Unfortunately, Sprint's customer service was bellybutton . . . consistantly. And in an attempt to make it even worse, they were starting to charge for certain calls to customer service in the last few months I had service with them - don't know if they've abandoned that stupid idea or not. Never had any beefs with AT&T, they always seemed helpful, except for when I lowered my rate plan in the last month before I cancelled...they told me they couldn't tell me how many minutes I'd used on my plan. Three different calls, all the same answer. I thought that was strange. I had Verizon a long time ago, so it wouldn't be fair to compare call quality, but they had a great coverage area...a friend still uses them and has no complaints.
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I've had them for almost 2 years, no real problems, other than a mix up with the bill and the location of my free calling area. (that was the fault of the sales girl at car-toys. she ended up fired and car-toys picked up the $500-600 in extra charges without an argument).
so I have no real complaints, but I may just have lower standards since my land-line has been through qwest for the last 16 years.
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I had AT&T wireless in Pittsburgh...
It was a good deal IMO, Unfortunatley when I moved I was basically stuck with a phone I couldnt use for another year.
So then I went Cellular One, Compared to ATT its poop. But with Cellular One I can be anywhere in West Virginia and call anywhere in the state. And thats good because I'm in the Eastern Panhandle a lot.
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Originally posted by Waffle BAS
Also - I got a "unpaid bill notice" today for over $500.....I had recurring bill pay set up online...evidently that's not working...
Yeah, I signed up for auto-deduct and I'm still getting invoices to pay by check. I guess I better check my bank balance and make sure I don't pay the same bill twice.
I like my phone - the free Nokia is pretty nice. I haven't had any problems with service, but I'm on the regional plan and stay mostly in the city.
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Originally posted by capt. apathy
I've had them for almost 2 years, no real problems, other than a mix up with the bill and the location of my free calling area. (that was the fault of the sales girl at car-toys. she ended up fired and car-toys picked up the $500-600 in extra charges without an argument).
Was the girl one of the car toys?
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I've had an At&T wireless phone for almost 8 years now, always great service, and reception where ever I went. Never have had problems with my billing, or with exchanges or upgrades to my phone.
Hope it all works out bud..
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use spint had no problems plus there are spint stores all over if you do have a problem or go to radio shack just my 2 cents BTW i have travelled extensivly across the us and deffinatly prefer sprint