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General Forums => Hardware and Software => Topic started by: Toad on March 31, 2004, 09:21:10 AM

Title: HELP! 84 Year Old Dad with computer problems again! Morze5 shortcut problem.
Post by: Toad on March 31, 2004, 09:21:10 AM: OK, I return again to the wellspring of computer knowledge.

My 84 year old father is having computer problems. On every startup he gets a boxed message that says something to the effect that:

"The shortcut 'MORZE5.Ink' refers to a location that is unavailable. The closest program.. blah, blah, blah."

Anyway, he can't get the popup screen to go away. Ctrl/Alt/Delete and trying to end task doesn't even work.

It's tough trying to troubleshoot with an older guy that doesn't understand computers at all and doing it by telephone.

We've updated and run both Ad-aware and Spybot S&D. They found some new stuff but did not end this problem.

Ideas?

Thanks in advance.. you guys are awesome.
Title: HELP! 84 Year Old Dad with computer problems again! Morze5 shortcut problem.
Post by: Eagler on March 31, 2004, 09:36:42 AM: http://www.annoyances.org/exec/forum/winme/t1080448219

maybe?
Title: and another
Post by: Eagler on March 31, 2004, 09:42:30 AM: When windows start the following popup saying something
wrong with the shortcut.each time i close one a new one
popups.they are the following:Q6HVNW93.INK,MORZE5.INK,
O1lV5BCG.INK,LJ47YL58.INK, HR95UOI6.INK, lNA8M6RKE.INK,
KQLWY5PL.INK, Y9OY5BOP.INK,XOVXY2F.INK...PLEASE WHAT IS
THIS.
Post a follow-up to this message

Message 100 in thread
From: Noel Paton (NoelDPspamless@btopenworld.com)
Subject: Re: Please help

View this article only
Newsgroups: microsoft.public.windowsme.ge neral
Date: 2004-03-28 12:59:45 PST

You are - or were - infested with viruses.
download the Stinger from here and run it to make sure that A-V-disabling
viruses are not present on your PC
http://download.nai.com/products/mcafee-avert/stinger.exe

- update your virus scanner and run a full system scan of all files.

download AdAware from http://www.lavasoftusa.com, install, update, and run it to
remove spyware, adware,
and other such nasties from your system.
Title: HELP! 84 Year Old Dad with computer problems again! Morze5 shortcut problem.
Post by: qts on March 31, 2004, 01:21:07 PM: I'm assuming Windows XP here. Adjust as required. This sounds like a normal (hehe) dead link.

Click Start | Run and type 'CMD' and press Enter to bring up a command prompt.

cd\windows\profiles\all users\start menu\programs\startup

dir

Look for the mentioned link. Delete it if present.

If not,

cd\windows\profiles\\start menu\programs\startup

dir

Look for the mentioned link. Delete it if present.

Type Exit to close the command prompt window.

Failing that it's time to look in the Registry. Remind them to be very careful here.

Look in HKey_Local_Machine\Software\Microsoft\Windows\Currentversion\Run

Also check RunOnce. Delete if found.

Repeat for

HKey_Current_User\Software\Microsoft\Windows\Currentversion\Run

and RunOnce.
Title: HELP! 84 Year Old Dad with computer problems again! Morze5 shortcut problem.
Post by: Toad on March 31, 2004, 06:24:56 PM: Thanks Qts.

He's on Win98. Is it the same?

If so, I'll copy this and send it to him and hope he can follow it.

He's not real strong on this computer stuff as you might imagine.
Title: HELP! 84 Year Old Dad with computer problems again! Morze5 shortcut problem.
Post by: Toad on April 01, 2004, 06:05:13 AM: Tried Ad-Aware, Spybot S&D, CWshredder, Stinger, Trendmicro and Bazooka on this... still no resolution.

I'm probably going to have to drive up there and take it on mano-a-mano.

Unless someone else has another idea.
Title: HELP! 84 Year Old Dad with computer problems again! Morze5 shortcut problem.
Post by: quig on April 01, 2004, 06:31:29 AM: He got a good one.

Check this thread...

http://forums.techguy.org/showthread.php?threadid=216109&highlight=MORZE5.Ink

Good luck man. Looks like fun.
Title: HELP! 84 Year Old Dad with computer problems again! Morze5 shortcut problem.
Post by: Siaf__csf on April 05, 2004, 10:46:44 AM: Toad tell your dad to quit surfing pr0n sites!! :mad:
Title: Prob's ?
Post by: MOIL on April 05, 2004, 10:20:37 PM: Hey Moil here AH player and computer store owner.
Send me the box, I'll fix it for your dad:)
Won't even charge ya!
Title: HELP! 84 Year Old Dad with computer problems again! Morze5 shortcut problem.
Post by: Kanth on April 06, 2004, 10:58:43 PM: how about having him do a search on his HD's for the shortcut file 'MORZE5.Lnk' and delete the dead link.

It's possibly on his desktop.
Title: HELP! 84 Year Old Dad with computer problems again! Morze5 shortcut problem.
Post by: AKS\/\/ulfe on April 06, 2004, 11:22:05 PM: Toad, Start -> Run -> msconfig

Go to the startup tab, make sure there isn't an entry there that is trying to load that thing up. It should say "morze5" in the far left column with the directory it should be in to the immediate right.

If its in the startup, there will be a checkbox to the immediate right. Remove the check, click apply, then click ok. Reboot.
-SW
Title: HELP! 84 Year Old Dad with computer problems again! Morze5 shortcut problem.
Post by: Toad on April 07, 2004, 10:43:45 AM: Thanks, gents.

All this is on hold for now.

Real life puts things in perspective. My only brother has just been diagnosed with kidney cancer.

I'm sure at some point I'll get to Dad's and try to fix the 'puter. For now, it seems pretty insignificant.

Thanks for the help, I do appreciate it.
Title: HELP! 84 Year Old Dad with computer problems again! Morze5 shortcut problem.
Post by: AKIron on April 07, 2004, 11:18:14 AM: Sorry to hear that Toad. My prayers go with ya.
Title: HELP! 84 Year Old Dad with computer problems again! Morze5 shortcut problem.
Post by: MOIL on April 07, 2004, 12:03:23 PM: Very sorry to hear that Toad.
I'm sure I can speak for the community that our prayers go out to him and the family.
Title: HELP! 84 Year Old Dad with computer problems again! Morze5 shortcut problem.
Post by: qts on April 09, 2004, 11:47:23 AM: Fingers crossed, mate!