Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: Morpheus on June 02, 2004, 09:41:56 AM
-
Ok heres the deal. I'll be sitting at my computer. Cable will be find. Doing things on the net, browsing or I'll be on line in AH and and my status will fro from a solid green light to a blinking light. This mean that my connection is being dropped. When this happens I have to be warping big time. I'll get major lag in my connection if I dont get booted.
My question is why? It will drop its connection and then regain it maybe 10 seconds later. Is this a sign that my cable modem is on its way out? Or does it have something to do with my provider? (Charter Comm.)
Skuzzy any ideas?
PS- this only started happening this morning.
-
Morpheus
Since I downloaded Beta 37 this afternoon , all I have been getting is lost UDP Error and then connection lost .......
my connect speed to internet is bullet fast ! T 1.5 , but not cable modem
ping rates in AH2 game were 20 ms before Beta 37, now up to 75 ms and varaiance is on the moon ! in the game
CHECKERS
-
could be alot of things Jeff.....
you try to ping anything?
If you do...let it run for awhile....look for spikes and try to identify where it is....
FYI....it could be your modem...could be a switch....router...traffic... .line...so on and so forth.
Monitor it yourself.....any spikes...record it and send it in to Skuzz for analyzing or post it so we can verify for you....
hope this helps you
-
Thanks guys.
I was thinking about this today and it seems this has happened before. One thing I will say is that it only seems to happen in the mid morning hours. From a period of say, 10-12. After that it seems to be ok and calms down.
It was really acting up this morning though. I mean I would press the go back button on the browser and it would come up with page not found. Hit refresh and there it was. It was that freaquent. I just found this odd because my connection is normally very good, stable and all.
Thanks again guys
Jeff/morph
-
if you noticed it happens at the same hour...try to pin point where it comes from....
sometimes Skuzzy will CONTACT someone for you....if its a hop
-
yeah this is just about as rediculous as it gets here... All day long I lose connection. Im ready to put a bullet in my modem and call it a day.
-
but at night is fine.... That just doenst make sense to me.
It will be working fine one minute and the next kaput! grrrr:mad:
-
I memory serves me correct, doesn't cable service share bandwidth locally, between you and your neighbors (like on a local network). With that, if the kid next door starts downloading large pron files, your bandwidth will drop accordingly. If you get two of the neighbors kids doing the same thing, then it will get worse.
Just a thought Morph ... there are those that know more about it than me, but that is a 50,000 ft view of this.
-
lil suckers are all home from school now too! grrr I have to spend my day off pulling my hair out!?
THis is horrible. Get on line, no sooner do I roll in my 38 and "HOST CONNETION LOST!" grrrrrrrrrr
-
actually slap your right on the money.....
It could be that...but it could be something else too....thats something you should watch for Jeff.....
usually if you monitor your pings...and there's alot of traffic on your bandwidth you;ll notice your pings increasing.....meaning your getting slower connection
-
Cable networks will take it on the shin right now. School is out, and as it happens every year, at this time, the Internet will be a mess for a while.
I think if you search you will find I made a similar statement about this time last year as well. It is very predictable.
-
Slap is, on the money. I used to have a cable modem, in fact it was a 1Meg connection. but when everyone in my Hub area got online, my connection speed would drop to the 225K area, or less! That's a big drop! I suspect the same with you. Especially with it happening at the same times of day. I have switched to a DSL connection, and it is only 360K. But it is always 360K, and runs AHI and II very well, at all times of the day.
-
Morph have you thought about going around your neighborhood, after dark of course, and cutting the cable drops to houses in the area?;)
-
One time I had the same problem that you had... Kept disconnecting like that. Tried everything to find out what it was... Ended up being the electricity in my house! The outlet that my Modem was hooked up to was bad. Kept loosing electricity there, on and off, then on again...
So just keep in mind that it could be something irrelevant to the internet itself!
-
My cable modem was out for over a week before they finally noticed the 13dB drop in signal from the outside of the house to where our main system sits. Turns out it was a bad splitter where they ran the cable to the other rooms in the downstairs portion of the house. That just plain old sucked till I raised enough hell this afternoon to have someone come out 10 minutes ago and search for the problem instead of just saying "Yep thats a problem."
Now they decided to credit me with two months service since I threatened to go back to the ADSL ISP here in town.
BTW via the toast.net performance test I am pulling in 3857Kb download speed.
-
Originally posted by SLED
Morph have you thought about going around your neighborhood, after dark of course, and cutting the cable drops to houses in the area?;)
LOL you have no idea.
-
Originally posted by MoRphEuS
yeah this is just about as rediculous as it gets here... All day long I lose connection. Im ready to put a bullet in my modem and call it a day.
Also if those suggestions do not help something else you can check real quick is your connections. Both the cable connections and the power supply.
I was recently having a similar problem and it turned out that the power supply cord where it connects to the modem was loose.
Well the cord itself wasnt loose but the connectors in the jack in the back of the modem had spread and the slightest vibration would send the modem haywire.
I was told that RCA modems have been known to have this problem.
All you need do is remove the power supply cord from the jack in the modem (assuming you can) And fiddle with the connectors to tighten em up so that when you plug the cord back in you have a nice snug connection.
Spent 4 calls to the cable Co and one missed appointment over a two week period to have a tech come out to my house and do something in about 2 minutes I coulda done myself just as easily had it been suggested to me over the phone.
So long as you arent brutal with it. It may be worth a shot.
-
Perhaps you can make a plea to your provider.... Where I am....
Getting average of 3400K dwn.... so if I take a hit.... not a big deal... I recently had some discos.... which are rare for me.. due to spyware... the ex gf wanted me to download those frickin smileys...of which I did...only to find tons of spyware... smart spyware at that. Caused lots of discos.
Tell your cable provider to get with it and add some bandwidth or something.;)
-
morph ur modem is losing sync with the network ... even if the kiddies are sucking up bandwith ur modem should lose network conectivity .... is it a terayon modem ?? you are going to have to contact ur provider and have them grep the dhcp logs ... if your losing sync there will be a discovery message everytime it re syncs itself to the network... usually that means there is a bad connection , or the modem config file needs to be changed . do you have a cable splitter for tv on the same line as the cable modem ? if so remove it and try it ... i work for adelphia ...shhhh i know err... but i see this all the time , it usally means a service call .... any bad weather , or high winds? some times that can cause problems on the connection at the tap on the main line <
> GL bud 38
-
here's a REAL odd situation that happened with a guy from work with his cable internet:
it would drop just the internet, not the TV randomly. this went on for months. cable tech came out and never found anything, except he was sometimes getting a "weakened" signal for the internet connection part.
turns out the cable went along a wire to a phone pole nearby, and the connector to te main cable line had rusted out 1/2 way. wind was wiggiling the connector and causing the lost connection.
i also had a similar problem at my apartment. i had a tech come out, and he hooked some type of anylizer up, found i had an unstable connection. there was interference somewhere. he moved some of the cables around in the attic of the apartment (where they went into the junction box) and all has been superb since then. even the anlyizer saw a huge jump in stability.
you might want to have a tech come out and look at it.
good luck