Aces High Bulletin Board
Help and Support Forums => Aces High Bug Reports => Topic started by: Hades55 on June 03, 2004, 07:17:29 AM
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After my fail with the FX 5200 and believing it was a driver problem i now have buy the ATI 9800 XT.
And ofcourse i have done a new format.
New install and new dx9b.
The system again crash and reboots after i run AHII.
AHI and everything other works fine.
Pls help, im ready to burn my pc.
My dxdiag.....
System Information
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Time of this report: 6/3/2004, 14:41:17
Machine name:
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 1 (2600.xpsp1.020828-1920)
Language: Greek (Regional Setting: Greek)
System Manufacturer: AWARD_
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 2.00GHz
Memory: 512MB RAM
Page File: 99MB used, 1150MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0b (4.09.0000.0902)
DX Setup Parameters: Not found
DxDiag Version: 5.03.0001.0902 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful.
Sound Tab 1: DirectSound test results: All tests were successful.
Sound Tab 2: DirectSound test results: All tests were successful.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
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Display Devices
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Card name: RADEON 9800 XT
Manufacturer: ATI Technologies Inc.
Chip type: RADEON 9800 XT AGP (0x4E4A)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4E4A&SUBSYS_00021002&REV_00
Display Memory: 256.0 MB
Current Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor: Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6387 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 9/12/2003 17:43:24, 372736 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 9/12/2003 17:43:04, 611328 bytes
Device Identifier: {D7B71EE2-0D0A-11CF-416B-0820A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x4E4A
SubSys ID: 0x00021002
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=DeinterlaceTech_BOBVerticalStretch
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=DeinterlaceTech_BOBVerticalStretch
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=DeinterlaceTech_BOBVerticalStretch
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: All tests were successful.
D3D7 Test Result: All tests were successful.
D3D8 Test Result: All tests were successful.
D3D9 Test Result: All tests were successful.
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Sound Devices
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Description: SB Audigy Audio [BC00]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_20021102&REV_04
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.0402 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 6/20/2003 06:33:02, 509328 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: All tests were successful.
Description: Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: All tests were successful.
---------------------
Sound Capture Devices
---------------------
Description: SB Audigy Audio [BC00]
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.0402 (English)
Driver Attributes: Final Retail
Date and Size: 6/20/2003 06:33:02, 509328 bytes
Cap Flags: 0x0
Format Flags: 0x0
Description: Default Sound Capture: No
Default Voice Capture: No
Driver Name:
Driver Version:
Driver Attributes:
Date and Size:
Cap Flags: 0x0
Format Flags: 0x0
-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
MPU-401, Hardware (Kernel Mode), Input, No DLS, External
MPU-401, Hardware (Kernel Mode), Output, No DLS, External
SB Audigy Audio [BC00], Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Audigy MIDI IO [BC00] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
MPU-401 [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
MPU-401 [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
SB Audigy MIDI IO [BC00] [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
Registry: OK
Test Result: Not run
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: HOTAS Cougar Joystick
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x044F, 0x0400
FF Driver: n/a
Device Name: Logitech Extreme 3D Pro
Attached: 1
Controller ID: 0x1
Vendor/Product ID: 0x046D, 0xC215
FF Driver: n/a
Poll w/ Interrupt: No
Registry: OK
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You are running a pretty old verion of the Catalyst drivers. Go to ATI's WEB site (http://www.ati.com) and get, at least, the Catalyst 4.3 drivers for that card.
Be sure to remove the old driver (Start->Settings->Control Pane->Add/Remove Software) before installing the new driver.
You may be running into power issues as well. The 9800XT is a very fast card, but it is also very power hungry.
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Does it happen in any other newer game too?
How much Watts has your power supply?
Does it simply reboot or does anything else happen too (sound, BSOD)?
What are your BIOS settings? Try to load the defaults.
Especially memory settings and power supply troubles can cause such problems and reboots.
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I now download the new katalyst, my power suply is 350 W,
not something special but enough watts i can say.
I was running AHII fine until the 27 upgrate.Ofcourse i have done
a new clean download of the ah.exe.
The fact that it does the same thing with fx 5200 and 9800xt makes me think is not a driver problem.
The bios , maby.
The pc runs fine with AH I and with every other soft.
I ll inform you after the download. (pstn).
Thanks :)
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Hade - AHI ran fine on my computer too until I started AHII. It would either reboot or shutdown my machine.
I upgraded my ENERMAX 350W to a 500W. I have a ATI 9700pro and it's VERY power hunger. If you have USB devices or other perfs attached, it'll draw even more power. Get yourself a bigger powersupply - perferrably a brandname one.
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I have run the new katalyst drivers,nothing, i have turn bios to
default, nothing, i have throw out of the box the new audigy and
have turn back to on board sound, only 1 usb dev (joy) , and i dont realy think , in final, that my pc has any problem because
every other soft runs perfect including AH1.
Result a big crash & reboot.
I see a white screen, then a blue one, then a little brown window
who load some skins and there before it ends it crashes.
This has begin to drive me crazy.
Can someone in this world help me, or i have to buy a new pc ?
Thanks all for your responces !
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So, it crashes during the skin caching process. This could point to a software problem. Maybe Hitech could include some debug code.
However, there is still the possibility that your power supply/AGP port or memory is causing the problems or something else.
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Hade - all you need is just a more powerfull power supply - it's that silver box with all the wires coming out of it that plugs into your motherboard and machine devices.
It'll cost you around $80US.
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Is it possible that it is your regional setting of XP? I beleive you are running the Greek Language version.
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could it be a cooling problem?
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Dunno if power supply is the problem
Running 9800 Pro here
A Freezer Bay off the pwr supply also.
And I'm using a 300Watt power supply with no problems
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Hajo,
His power supply could be failing. I had similar problems with my "piece of crap, *&^%((&, *%$$%&, $$&*&$$##.....Sony Vaio" a few years ago...see my love for that!
Anyhow was a powersupply going bad and that was one of the first symptoms.
I trashed it and grabbed a new puter.....will never by a Sony computer again.
Regards,
:)
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Sony Viao sucks. I remember when they used to show commercial around here all the time and every one went out and grabed one because it had the almighty Sony name to back it up. A lot of people have expensive paper weights now. I don't think it is the power supply though. Depends what all he has plugged up. I would unplug everything like cd rom(s) drives take out any modems, sound card etc.... Then boot the pc with just the enssientials and see if it still happens.
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Hajo i was also sure that was not power suply prob or drivers.
( fx 5200 was doing the same ).
Anyway i have buy a new one 550W and guess what :)
I open first time with the new PS i run AHII and i loose my C for
ever (crash) and i cant even format it.
Now my C is splashed in the wall and monday i receive my new pc.
$%#@%$#@%$#@%$#@Q^
Thanks all for your responces !!
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Hades....sorry to hear you had to buy another PC.
Computers can be troublesome to say the least.
With so many variables in the equation troubleshooting a PC can be a real pain in the a^%.
Hope you enjoy your new PC.
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Thanks Hajo :) i have already buy a new disk for the old pc,
and ill use it for amateur radio programs . Ill use the new one
for AH II. I hope the new one will work.
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After i install my new HD i check just cause and AHII runs perfect.
Now, what was the reason ? We ll never know.
registry prob ? i had also made a format and a new install.
Hardware problem ? everything exept AHII was running perfect.
I want just to say to the guys that has similar problems..
for 3 days i cut my pc in parts and build it again.
If it runs in this (my) pc it can run in everything.
Dont let your self down and if nothing works,( we suppose you have the right hardware) then make 1 or 2 final kamikaze formats
and maby it will work.
p.s Nothing was installed in the new hd exept windXP pro, vidDrivers, soundDrivers,DX9b.
The ahII runs from another drive.(ahii installed before).
A big thanks to all for your help :)
edit: it runs with the drivers (old) from the cd of 9800xt, and 2 years old sound drivers of the onboard sound chip.
I dont think new drivers is the problem.
I suspect corrupted windows files or other programs who use some sources needed for AHII and only for this (AH I was running fine).
Final solution. Format,install Vdrivers,Sdrivers,DX9b and AHII.
ONLY.
After you secure AHII runs Then install other prog and check it.
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Good to hear that you solved the problem (somehow). :aok
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I was play AHII today. Perfect. After some hours i download the new 39 upgrate. And it has destroy, completely dissapear the AH.exe file. I mean a hacker could not do better job.
Now, what the h..l is hapening ?
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I was having the same problems basically but after looking deep into my system, it turns out AH2 was crashing because of registry problems. After cleaning out the registry of a ton of bad entries left over from uninstallers that failed to clean out the registry, I tried AH2 again and all was working fine. Although I do have a small video problem now with Patch 39.
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sorry to interrupt, but...uhh...can I have HADES' old computer? :) sounded like a GREAT work station. ;)
otherwise, i hope you get the situation fixed. what about bustr's suggestion to check out the Greek vs English setting?
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<>
Well it was working yesterday, i was in ahii arena with 85 fps and i was happy:) after the 39 im out again.
My pc is very good for everything exept ahii :)
i have add another 250m ram, now 750.
I dont understand what was the changes in 39 who have delete my ah.exe file and now dont let me to run the new full download.