Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Joc on June 21, 2004, 06:11:43 AM

Title: Help plz,last try
Post by: Joc on June 21, 2004, 06:11:43 AM: Someone mentioned to me about adjusting ports in control panel to help my connect problems,what is it I adjust in there? Im loosin UDP all the time now,and theres no point in even trying,my firewall is on,as it helps a little,its even worse with it off.
Pc is clean after 3 formats this week,registry spotless and cleaned,Adaware run and Im clean,Antivirus run and all clean,Im running Zonealarm Pro,with no problems,had no problems before with it,Im really baffled :(
Title: Help plz,last try
Post by: Waffle on June 21, 2004, 08:00:09 PM: Hey Joc,

I thought I saw a post syaing you were running Norton somehwere, but I can't find it.

Anyway, in Norton , I had about 6-7 instances of rules created for aceshigh.exe.

These were found in my frire wall settings under "programs"

Anyway, I deleted all instances and "rules" set up for aceshigh.

After that I ran ah2, and then it came to the screen "Norton..blah, blah has detected aceshigh.exe attempting to accees the interent...blah, blah... anyway, at that prompt, I set it to permit all traffic.

Seems to be running fine so far.

I've never run zonealarm, but I'm sure theres a setting in there for program access and defaults. See if you have multiple entrys of aceshigh.exe

Also, A few days ago, I had some real funky stuff showing up on ping plotter.. about 1/2 way through the trip. That's seemed to clear up some.
Title: Help plz,last try
Post by: SLO on June 21, 2004, 09:08:36 PM: Waffle has it right sheep boy...

listen to the man....

and next time sheep boy....do a ping analyses....post it....so we can help you

waving your sheep pompoms will not solve your problem...they might be nice pompoms....but it won't help ya any:rofl
Title: Help plz,last try
Post by: Joc on June 22, 2004, 06:29:37 AM: Okay,heres my pingplotter results...whatever all this means.......lol...and STOP calling me Sheepboy...never heard the name in my life before...:D
(http://www.war4u.co.uk/ping.jpg)
Title: Help plz,last try
Post by: Waffle on June 22, 2004, 07:29:41 AM: Hops 5 / 11 /12. looks to be where you might be picking some troubles up. When it hits NYC from across the pond :)

I mean your bullets have to fire all the way across the Atlantic to hit a rook......lol

Then again, I could be full of ****, because i'm not a net guru :)

Where's Skuzzy?
Title: Help plz,last try
Post by: Skuzzy on June 22, 2004, 07:59:22 AM: JOC, that is a 30 second sample, how about making it a couple of minutes.

I see BT is now using Sprint for its gateway to the U.S. That is not good.

Although I am leaning a bit towards your computer contracting a bad case of spyware/worms possibly. Have you tried running Adaware and SpyKiller (SpyKiller is not free, but they will do a free scan) to see if you have some bad stuff happening?

Also, bring up the task manager and check the processes. A good clean XP system should be around 19 to 21 processes when nothing else is running.
Watch the CPU utilization at the borrom to see if it is spiking, or constantly showing some level of CPU activity when nothing is running.
Title: Help plz,last try
Post by: Joc on June 22, 2004, 09:58:16 AM: (http://www.war4u.co.uk/ping2.jpg)

Ok,ran it for few mins,umm,pc has been reformatted 3 times this week,so its clean of junk,registry spotless,Adaware run daily so thats clean,all leads to pc checked, Ive literally done everything this end lol,to make sure its all ok,only thing I havent done is threaten my ISP,thats being left to last,its not only AH,I cant even play Bf1942 cos I get 'connection interrupted' all the time 8(,someones gonna pay for this lol :mad:
Title: Help plz,last try
Post by: Flossy on June 22, 2004, 11:46:58 AM: It might be an idea to get away from BT if you can, JOC..... I can thoroughly recommend my ISP of Zen (http://www.zen.co.uk/), presuming you are on Broadband? Good Luck anyway. ;)
Title: Help plz,last try
Post by: 214thCavalier on June 22, 2004, 01:30:55 PM: Joc your problem is almost certainly related to routing with sprintlink.

I have suffered being routed through sprintlink in the past and it was not pretty.

From memory somebody generally referred to as the Skuzzmeister (may or may not) ;) in the past mentioned that they are known for overselling there bandwidth. Also providing asynchronous routing where your incoming ping may take a completely different path on return, ie you may get a 100ms ping 1 way and 200ms the other.

If any of the above can be proven to be false, then i was probably drunk and will delete it in a heartbeat :)

I play on broadband from the UK with Nildram, not the cheapest by any means but good.
At one time they changed their routing and Sprintlink was the norm.
I politely explained the problems to Nildram and they very kindly changed the routing to avoid sprintlink.

I somehow doubt you will get BT to take any notice whatsoever.

Ok so this is a pingplot of my routing to AH.
You will notice it only takes 13 hops if you ignore the first which is my router, compared to your 16 and the pingtime is 115ms. Much better than your 139ms.

(http://www.uni.nildram.co.uk/dlfiles/jocplot.jpg)

Flossy would be interested to see a pingplot of Zen connecting to AH.
Title: Help plz,last try
Post by: Skuzzy on June 22, 2004, 02:56:55 PM: From what I can tell from this side of the pond, Nildram looks pretty good. Much better than BT. Your mileage may, and probably will, invariably, vary.

Cav,. you were not drunk. Quite correct in your post.
Title: Help plz,last try
Post by: frankhoo on June 22, 2004, 03:20:07 PM: Hiya JOC

(http://homepage.ntlworld.com/frank_s_smith/pingplot1.JPG)

I`m NTHELL for my sins :D

JOC AKA Sheepboy :aok

Frankhoo
Title: Help plz,last try
Post by: Flossy on June 22, 2004, 04:25:25 PM: Quote
Originally posted by 214thCavalier
Flossy would be interested to see a pingplot of Zen connecting to AH.
I'll seee what I can do.... I don't have this program on my PC at the moment..... :)
Title: Help plz,last try
Post by: 214thCavalier on June 22, 2004, 05:09:16 PM: Well i was considering using NTL as its piped up to the wall of my house.

However after seeing Frankhoos plot i am not even gonna consider it.

Every hop within NTL's network has huge variance ie from 20ms to 196 ms !
Title: Help plz,last try
Post by: Skuzzy on June 22, 2004, 05:12:20 PM: Yes, between the three of them I have almost always found Nildram to be the best of the lot, from this side of the pond anyways.
Title: Help plz,last try
Post by: frankhoo on June 22, 2004, 05:16:29 PM: Hi Cav >S<

here is another one take at 2316 bst:)

(http://homepage.ntlworld.com/frank_s_smith/pingplot2.JPG)

Frankhoo
Title: Help plz,last try
Post by: Skuzzy on June 22, 2004, 05:41:10 PM: That's not bad, but typical of Sprint. One minute they look great, the next they are trying to find the cable and where to plug it in.
Title: Help plz,last try
Post by: Overlag on June 22, 2004, 06:23:23 PM: dam, eclipse uses sprint too now, instead of alter :(

Tracing route to 216.91.187.39 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 13 ms 13 ms 13 ms 81.168.32.1
3 15 ms 14 ms 14 ms ge1-2-core3.th.eclipse.net.uk [81.5.191.37]
4 14 ms 14 ms 14 ms ge-5-1-620.metro1-londencyh00.London1.Level3.net
[212.113.11.49]
5 15 ms 14 ms 15 ms so-1-3-0.gar2.London1.Level3.net [212.113.3.29]

6 15 ms 14 ms 14 ms ge-6-2.core2.London1.Level3.net [212.187.131.182
]
7 15 ms 15 ms 15 ms sl-bb21-lon-6-0.sprintlink.net [213.206.131.21]

8 14 ms 14 ms 15 ms sl-bb23-lon-14-0.sprintlink.net [213.206.128.54]

9 14 ms 18 ms 15 ms sl-bb22-lon-15-0.sprintlink.net [213.206.128.160
]
10 80 ms 80 ms 80 ms sl-bb20-nyc-2-0.sprintlink.net [144.232.9.163]
11 80 ms 80 ms 80 ms sl-bb22-nyc-8-0.sprintlink.net [144.232.7.106]
12 106 ms 106 ms 106 ms sl-bb21-chi-9-0.sprintlink.net [144.232.9.149]
13 127 ms 133 ms 126 ms sl-gw31-chi-10-0.sprintlink.net [144.232.26.30]

14 111 ms 112 ms 111 ms sl-savvis-16-0.sprintlink.net [144.228.154.178]

15 140 ms 129 ms 129 ms 216.91.187.39
Title: Help plz,last try
Post by: Joc on June 22, 2004, 07:14:08 PM: Thanks all for the help,Ive contacted BT complaining about the service (for what good that will do) money is real tight right now,so Ill have to wait to get a new ISP,so itll be a while before I get in the wooly skies again,
till then thanx and
Title: Help plz,last try
Post by: SLO on June 22, 2004, 07:58:08 PM: crap no sheepboy too spank for awhile:mad:
Title: Help plz,last try
Post by: Flossy on June 25, 2004, 03:36:19 PM: Just learnt how to run a Tracert to a file (thanks to ACE108 while helping him!) so here it is - sorry for the delay. :)

Tracing route to 216.91.187.39 over a maximum of 30 hops

1 2 ms 2 ms 2 ms my.router [192.168.0.1]

2 19 ms 20 ms 19 ms gadamer-dsl.zen.net.uk [62.3.83.3]

3 19 ms 19 ms 19 ms erazmus-ge-0-0-1-1.wh.zen.net.uk [62.3.80.193]

4 27 ms 25 ms 25 ms lorenz-so-0-1-0-0.te.zen.net.uk [62.3.80.45]

5 25 ms 24 ms 25 ms suarez-ge-0-2-0-0.te.zen.net.uk [62.3.80.42]

6 26 ms 24 ms 24 ms sl-gw22-lon-2-1.sprintlink.net [213.206.158.57]

7 25 ms 25 ms 24 ms sl-bb22-lon-9-0.sprintlink.net [213.206.128.104]

8 92 ms 92 ms 92 ms sl-bb20-nyc-2-0.sprintlink.net [144.232.9.163]

9 93 ms 93 ms 95 ms sl-bb22-nyc-8-0.sprintlink.net [144.232.7.106]

10 114 ms 114 ms 114 ms sl-bb21-chi-9-0.sprintlink.net [144.232.9.149]

11 115 ms 115 ms 114 ms sl-gw31-chi-10-0.sprintlink.net [144.232.26.30]

12 119 ms 120 ms 120 ms sl-savvis-16-0.sprintlink.net [144.228.154.178]

13 120 ms 124 ms 119 ms 216.91.187.39

Trace complete.

Hmmm seems mine goes into sprintlink too.....