Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: jay1988 on August 11, 2004, 08:58:21 PM

Title: Account History?
Post by: jay1988 on August 11, 2004, 08:58:21 PM

I prepay every month but I have not paid for the last 2 months because my computer could not run AH2. Well this is how it looks

Create Date: 08-18-2003
Lock Date: 07-19-2004
Last Bill Date: 07-01-2004
Next Bill Date: 08-01-2004
Account Balance: $-14.95

Does this mean I have to pay $30 to get my status to +$15.00 or do I just pay 15$ to play again?

Title: Account History?
Post by: RTR on August 11, 2004, 09:04:10 PM

Jay email HTC directly with this. They are the only ones who can answer this for you.

RTR

Title: Account History?
Post by: jay1988 on August 11, 2004, 10:02:09 PM

thanks
I will e-mail htc right away

Title: Account History?
Post by: Ohio330 on August 12, 2004, 06:45:20 AM

Im taking a wild guess here, but Hightech wants you to
be prepaid for the month your playing, so, yes, Im assuming
youll need to pay 14.95 twice to pay the past due plus one month
in advance.  Call them, maybe they will give you credit for the
"lock" time you didn't use

Title: Account History?
Post by: jay1988 on August 12, 2004, 10:55:21 AM

I just called Htc, they told me i only need to pay 15$. Thanks for the help guys.:)