Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Saurdaukar on August 20, 2004, 09:19:02 PM

Title: AHII will not launch
Post by: Saurdaukar on August 20, 2004, 09:19:02 PM
Howdy all (Skuzzy).

Situation:  Downloaded and installed AH2 twice with same result.

Double click shortcut, setup launches (resolution, etc).  White screen... back to desktop.

Successive tries result in white launch window and then CTD.

Tried both with and without Waffle's sound pack - no difference.

Vitals:

P4 2.0Ghz
768 MB RAM
Ati 9600 128MB (ati2dvag.dll driver ("Cat 3.4" I think?)) Most recent driver, AFAIK.
DX 9.0B
No antivirus software running

The system Im runing is a canibalized Dell... so Ive got a Turble Beach Santa Cruz sound card... driver - as far as I can tell - is "sc_4193"

Any ideas?  Had no problem running AHII during the first couple phases.

Ill keep this updated as I try new ****.
Title: AHII will not launch
Post by: Saurdaukar on August 20, 2004, 09:33:13 PM
Update:  Just updated to DX 9.0C... no change.

Update:  Did all your recommended "tips and hints" Skuzz-meister; no change.
Title: AHII will not launch
Post by: nn76240 on August 21, 2004, 02:53:58 AM
I have the same problems. My hard drive failed and need to re format and install a fresh os. after i install os and update. and install video card drivers and update. install ah2 patch 9 and start game pick 128 bit textures 1024x768 screen and pre load in systm mem. and keep at unlimited fps. click ok and im back at desktop. try to run game again and get a white screen and then back to desktop. Tryied restarting computer and still white screen and back to desktop. So I deleted vidconfig8 and tried again with out preload. Same problem. I need help. Acers high contint in my blood is getting low. starting to get faint.

Any help would be great (Skuzzy).
Title: AHII will not launch
Post by: FBScud on August 21, 2004, 05:59:38 AM
Have you made sure to check your firewall and grant access to AHII?
Title: AHII will not launch
Post by: Blooz on August 21, 2004, 08:39:32 AM
Delete the contents of the cache folder in AH2 directory.

It's kind of a pain because you'll get the long pre load bar as it replaces all the graphics but it might help you out.

I had to do this right after the patch to get things running right.

Hope it works for you too.
Title: AHII will not launch
Post by: Saurdaukar on August 21, 2004, 10:29:55 AM
Its not a firewall problem - nothing been changed on the connection or the computer and I used to play the game without issue.

Just deleted the contents of the cache folder ("Version") with no improvement.
Title: AHII will not launch
Post by: Heinkel on August 21, 2004, 10:31:06 AM
Same exact problem as him ^^

Cache folder didn't help either :( Thanks for the suggestion though
Title: AHII will not launch
Post by: Blooz on August 21, 2004, 11:33:41 AM
Bad shortcut maybe?

Delete the desktop shortcut, open the AH2 folder and create a new one to the aceshigh.exe file and drag it to desktop.

It's worth a shot.
Title: AHII will not launch
Post by: Saurdaukar on August 21, 2004, 02:10:34 PM
No change.

The contents of the short cut read as follows:

Target:  "C:\Program Files\HTC\Aces High II\aceshigh.exe"


Start in:  "C:\PROGRA~1\HTC\ACESHI~1"
Title: AHII will not launch
Post by: yb11 on August 21, 2004, 04:00:02 PM
haveing exact same truble   ( some times i wonder if this game is worth the truble)
Title: AHII will not launch
Post by: nn76240 on August 21, 2004, 04:02:45 PM
ok first i doent run a firewall when i play i shut it down. Secound I cant even get to the image chach screen i can slect my video setting after i first install then when i click ok it goes back to desktop. Have tried deleting video8.cfg no help. Tried deleting all things in cach folder (only think there was verison.???) still no help. Had no problem playing the game in version 8. sinbce patch 9 came out no go with game.
Title: AHII will not launch
Post by: yb11 on August 21, 2004, 04:24:29 PM
the only thing i did today was run windows update (sp2) i wonder if that the truble
Title: AHII will not launch
Post by: Blooz on August 21, 2004, 05:38:05 PM
Could be.

Any you other guys that are having troubles run WinXP with the new sp2 update?

So far the only thing I see is that you all have in common is ATI vid cards.
Title: AHII will not launch
Post by: demonious on August 21, 2004, 06:14:28 PM
I decided to try Aces High, downloaded it, tried to run it and had exact same problem. My vid card is a Radeon 9200. Guess this is the problem, oh well, lots of other online games to play.
Title: AHII will not launch
Post by: nn76240 on August 21, 2004, 07:50:30 PM
I run a 9200se and windows me doent think this problem has anything to do with an os.
Title: AHII will not launch
Post by: quig on August 21, 2004, 08:34:22 PM
OK guys. Just had this problem with a fresh full install myself.

I fixed it by replacing the settings folder with one which I had on a CD as a backup.

So if you have any backup copies, just swap out the 'setting' folder.

I'll throw mine up for download and you can try it.

http://webpages.charter.net/clauig/ah_settings_folder.zip

Rename your current folder, and just unzip this into it's place.

Be warned... the game resolution is set at 1280x1024. If your monitor won't handle that, you'll need to open the Video8.cfg file with Notepad and change the settings to whatever your monitor can run.
Title: AHII will not launch
Post by: Heinkel on August 21, 2004, 09:27:54 PM
well ill be damned lol

Thanks quig!!!
Title: AHII will not launch
Post by: Eagler on August 21, 2004, 09:34:09 PM
it's a bug for sure

drive c bit the dust this morning and after install a new drive & everything fresh, my ah2 is doing the same thing.
right after choosing video mode, screen goes black then, bang to desktop. No splash screen or anything. delete video cfg file, rinse-repeat
ATI 9800 pro here - latest ati driver and 9c directx

will try a backup setting folders and see what happens
Title: AHII will not launch
Post by: Saurdaukar on August 21, 2004, 10:19:00 PM
Quote
Originally posted by quig
OK guys. Just had this problem with a fresh full install myself.

I fixed it by replacing the settings folder with one which I had on a CD as a backup.

So if you have any backup copies, just swap out the 'setting' folder.

I'll throw mine up for download and you can try it.

http://webpages.charter.net/clauig/ah_settings_folder.zip

Rename your current folder, and just unzip this into it's place.

Be warned... the game resolution is set at 1280x1024. If your monitor won't handle that, you'll need to open the Video8.cfg file with Notepad and change the settings to whatever your monitor can run.



Outstanding.  Problem solved.  Danke much.  
Title: AHII will not launch
Post by: demonious on August 21, 2004, 10:26:10 PM
yes, worked for me too, tnx man :aok
Title: AHII will not launch
Post by: leonid on August 22, 2004, 12:35:32 AM
Quig,

Thanks!  I had just d/l'ed this latest version of AH and was having the same trouble as others here.  System is:

Asus P4B266-C mobo
Intel celeron 1.8 Ghz proc
GEForce3 w/61.77 drivers
512Mb physical mem
80Gb HD
DirectX 9c
WinXP Pro

Definitely a bug of some sort.

-leo
Title: AHII will not launch
Post by: Skuzzy on August 22, 2004, 07:38:58 AM
Are any of you running 16 bit color (or less) on the desktop?
Title: AHII will not launch
Post by: yb11 on August 22, 2004, 08:04:22 AM
no im in 32 bit.  this is what i did was haveing truble with my Micrsoft ff 2 joy stick. was told to do a fresh install of ah and to run windows up date to fix so i un instaled ah thin i reinstalled AH and windows update i think thear is something rong with the downlood link
Title: AHII will not launch
Post by: Eagler on August 22, 2004, 09:33:03 AM
Quote
Originally posted by Skuzzy
Are any of you running 16 bit color (or less) on the desktop?


neg - 32 bit on desktop here

replacing settings folder fix it, thanks quig
Title: AHII will not launch
Post by: quig on August 22, 2004, 03:20:53 PM
Glad it worked for you all


I am running 32-bit color on Desktop.

After a little 'process of elimination', I found out that the only 2 files the settings folder HAD to have in it were video8.cfg and freq.cfg.

As long as I put the freq.cfg file in there, it launched with no problems. I un-installed\re-installed 4 times so far, and just that one little file makes it all work.

Here is what is in that file:

1999034619
0


Hope that helps some.
Title: AHII will not launch
Post by: Cloud on August 22, 2004, 03:39:05 PM
Thanks for that, I had the same problem with a new installation and your freq.cfg file worked a treat :)
Title: AHII will not launch
Post by: leonid on August 22, 2004, 08:13:16 PM
Skuzzy,

Am running 32-bit colors and had the problems nonetheless.

-leonid
Title: AHII will not launch
Post by: yb11 on August 22, 2004, 08:46:40 PM
thanks    quig     thats fixed it   :)
Title: AHII will not launch
Post by: Kermit de frog on August 23, 2004, 03:05:45 AM
Thanks Quig, you crashed my computer and now I lost All files.  I had lots of personal work that can never be replaced.  You owe me a new computer.
:mad: :mad: :mad:






















J/K
Where the hell have you been?  Since when are you a computer guru?:D
Title: AHII will not launch
Post by: Azrael on August 23, 2004, 01:22:03 PM
Well, it's been quite some time since i actively played AH but i usually checked the new versions from time to time - this was the 1st clean install that refused to run for me, regardless of the option i checked in the video configuration (the.cfg file was of course deleted on each try). The .zip download helped though, although i wonder if it may contain some personal information (and no, i'm not that nosey to even check that, just had a look at the file names).

Regards, az
Title: AHII will not launch
Post by: Dlord on August 23, 2004, 01:52:46 PM
Quig you're a genius!!! Thanks, you're little trick worked like a charm:aok
Title: AHII will not launch
Post by: Skuzzy on August 23, 2004, 03:07:47 PM
NN, read his entire post.  I think you have time to edit yours.
Title: AHII will not launch
Post by: Dux on August 26, 2004, 09:29:41 PM
Has this been solved yet? I'm getting the same problem now. Just did a fresh install of everything from WinXP Pro to AH2. Quig's workaround is not accessible anymore, can someone repost it?

Dx 9.0b
ATI 9800 Pro

Thanks.
Title: AHII will not launch
Post by: Eagler on August 26, 2004, 10:13:25 PM
did you download the latest?
it has the fix in it

===========================

2.00 Patch 10
Patch 10 is now available for download.

Update from 2.00 Patch 8 or 9 ONLY(300 KB):

http://downloads.hitechcreations.com/AH2008T20010.EXE

This patch just fixes a bug that was causing new installations not to start up correctly.
Title: Yo, Azrael!
Post by: leonid on August 26, 2004, 10:54:45 PM
Geez, Azrael, I remember you from back when I was a regular as well.  Did you lose your forum account too (you are no junior member)?

leonid
Title: AHII will not launch
Post by: Dux on August 27, 2004, 08:07:28 AM
Ahh! Thanks, I'll try it out. I was going to test out the base install offline before auto-updating.
Title: AHII will not launch
Post by: madness on September 16, 2004, 06:10:55 PM
Having the same problem still.  Loads up at white screen and whole PC freezes.  Have to shut it down at the surge.  Anyone fixed it yet?? I already tryed that update too from hitech no worky.
Title: AHII will not launch
Post by: Skuzzy on September 17, 2004, 07:56:59 AM
Mad, send in a copy of your DXDIAG output please.
Title: AHII will not launch
Post by: Roscoroo on September 17, 2004, 12:37:43 PM
Skuzzy , Madness's primary DX file is posted in here
http://www.hitechcreations.com/forums/showthread.php?threadid=130547&referrerid=4291 (http://www.hitechcreations.com/forums/showthread.php?threadid=130547&referrerid=4291)

3rd one down ... maybe he needs to do a video.cfg delate and or reset .

he may have one of the oddball gforce cards also its a gf3  but im not shure which one .
Title: AHII will not launch
Post by: Skuzzy on September 17, 2004, 12:52:43 PM
Mad, make sure you have your desktop set to 32 bit color.

Als mad, your problem may be with the sound card(s) you have.  No hardware acceleration at all.  They are all running in emulation mode.  Did you install the driver for whichever one you really are using?
And you really need to disable one of the them as Windows/DirectX does not play wrll with multiple sound cards installed.

Thanks Rosco.
Title: AHII will not launch
Post by: madness on September 17, 2004, 04:50:56 PM
At the time I had them running emulated to see if it helped.  But they usually run full.  Another thing I found out is when I run the dxdiag video D3d tests it goes full screen and freezes at a white screen kinda like AH.  Im clueless.  My pc worked fine with AH I :confused:   Also I can play any other games fine with good FPS.  Thanks for helping me guys