Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: DeadCow on October 23, 2004, 11:07:14 AM

Title: Game keeps Crashing
Post by: DeadCow on October 23, 2004, 11:07:14 AM: Had to replace my motherboard when the old one got fried. Ever since than Aces High keeps crashing. I have listed complete system, all other Programs seems to run just fine.
Have uninstalled and reinstalled does not seem to help. Computer does not lock up, game just goes to a white screen than to desktop that has the question of sending or not sending error to microsoft.
Please soon help.

Windows XP Home Edition Service Pack 2(build 2600)
Intel Corporation
Processor a

Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Board: Intel Corporation D865GBF AAC25843-409
Serial Number: FCBF43400881
Bus Clock: 133 megahertz
BIOS: Intel Corp. BF86510A.86A.0069.P21.0409290 100 09/29/2004

Drives
Memory Modules c,d
120.06 Gigabytes Usable Hard Drive Capacity
92.80 Gigabytes Hard Drive Free Space
CREATIVE DVD-ROM DVD2240E [CD-ROM drive]
FS_SCSI7 FS_CDAWDM_2000CD SCSI CdRom Device [CD-ROM drive]
3.5" format removeable media [Floppy drive]
SAMSUNG SP0802N [Hard drive] (80.06 GB) -- drive 0, s/n S00JJ20X974954,rev TK200-04, SMART Status: Healthy
WDC WD400BB-00DGA0 [Hard drive] (40.02 GB) -- drive 1, s/n
WD-WMADK1999413, rev 05.03E05, SMART Status: Healthy

1536 Megabytes Installed Memory
Slot 'J6G1' has 512 MB
Slot 'J6G2' has 512 MB
Slot 'J6H1' has 512 MB
Slot 'J6H2' is Empty
Local Drive Volumes
c: (on drive 0) 80.05 GB, 65.29 GB free
e: (on drive 1) 40.01 GB, 27.51 GB free

Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller]
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Secondary IDE Channel [Controller]

DISPLAY
NVIDIA GeForce4 Ti 4200 with AGP8X [Display adapter]
Microtek 17.1 [Monitor] (17.1"vis, June 2002)

Bus Adapters
Multimedia
FarStone CDAWDM2001 SCSI Host Adapter
Intel(R) 82801EB USB Universal
Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
Hauppauge WinTV USB Pro (NTSC)
SoundMAX Integrated Digital Audio
Communications
Other Devices
Generic 56K HCF Data Fax Modem
1394 Net Adapter
Intel(R) PRO/100 VE Network Connection
RAS Async Adapter
Network Card MAC Address: 00:11:11:4E:B3:FA

Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft SideWinder Precision Pro (USB)
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Logitech USB iFeel Mouse
Generic USB Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
Virus Protection

Norton AntiVirus Version 9.00
Virus Definitions Version 10/13/2004 Rev 32
Realtime File Scanning Off

Installed Microsoft HotfixesOperating System
Title: Game keeps Crashing
Post by: MaddogJoe on October 23, 2004, 11:31:11 AM: just for grins I'd delete the video.cfg files in the AH folder then restart AH. That will force it to reset your video settings.
Title: Game keeps Crashing
Post by: Roscoroo on October 23, 2004, 12:38:14 PM: you may have to update your video drivers , check your sound ,and run dxdiag . you need dx9.0 or better .
Title: Game keeps Crashing
Post by: fuzeman on October 24, 2004, 12:35:54 AM: Double check the XP SP2 firewall also.
Title: crashing
Post by: DeadCow on October 29, 2004, 12:25:02 PM: Have tried all those great suggestions to no avail.

Program keeps crashing, Guess I will try different Video Card next

Thanks
Deadcow
:(
Title: Game keeps Crashing
Post by: fuzeman on October 29, 2004, 12:41:56 PM: Do you have a benchmark or testing program you can run overnight to see if it crashes then?
And just to clarify, what do you mean by crashing?
Does it stop and goto desktop or just hang up like its in limbo? Do you need to soft reset, through the start key, or hard reset, with the reset button, to get it running again?

Just re read your post, do you have patch 11 installed and does this happen when you are alt-tab-ing or out of the blue?

Edit- When replacing anything it's a good idea to recheck all connections, jumpers and settings. Was this new mobo an exact replacement or a different type of mobo?
Title: Crashing
Post by: DeadCow on October 29, 2004, 12:54:17 PM: Running patch 10

Goes to desktop and wants to know if i want to debug or send to microsoft. When program goes down I can continue to hear audio for short time, it has even come back on 1 time when I told it to debug., But that only happened once

I don't have a benchmark or testing program. Where can I get 1

:p
Title: Game keeps Crashing
Post by: DeadCow on October 29, 2004, 01:00:39 PM: Fuzeman

This was a completely new and different MOBO.

It seems to do it at all different times. sometimes it crashes right away sometimes i can run for 10-15 minutes.
There does not seem to be any set pattern
Title: Game keeps Crashing
Post by: fuzeman on October 30, 2004, 02:16:49 AM: http://www.download.com/3120-20_4-0.html?qt=benchmarks&tg=dl-2001

Try that for various benchmarks. I usualy use 3D Mark 200x, where the 200x is the version which usually corresponds to the year it came out. I notice that one isn't even listed there.

I wonder if there isn't a BIOS setting that might be causing it. Might want to check that and try non-aggressive settings for stability just to see if it changes the way it act.

If you change a mobo and not reload the OS, could that induce some erratic behavior? anyone know ?

I'm by no means a guru on this, just trying to help with my limited 'knowledge'.