Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: TBolt A-10 on October 27, 2004, 10:28:32 PM

Title: system won't shut down
Post by: TBolt A-10 on October 27, 2004, 10:28:32 PM

a friend of mine called...says her computer won't shut down.  

would you look at the power supply, first?

then, look into Windows possibly being the problem, second?

thank you!

Title: system won't shut down
Post by: fuzeman on October 28, 2004, 02:50:56 AM

Check the device manager if Win98 or the comparable newer OS thing like Device Manager and see if any hardware is giving a indication of a problem. Any recently installed software or any recent changes? I had a similar thing with the 'shutdown' just hanging like it was waiting for something. In my case I had disabled my USB hubs and it wouldn't shutdown until I re-enabled them. Of course it wouldn't be bad to check for nasty virus, addware, etc. stuff. ALso double check the stuff running in background, again using Win98 as example, with the Ctrl-Alt- Del thing to see whats running.
If win 98 and all else is ok, there was a small patch I tried for this. In my case it was the USB hubs so the patch didn't help at all.

http://search.microsoft.com/search/results.aspx?st=b&na=88&View=en-us&qu=shutdown+problems

What OS is she running, need to at least know that to try and help.

Title: system won't shut down
Post by: Roscoroo on October 28, 2004, 03:04:10 AM

also find out if it has a shutdown Sound added to it ..Ive had that happen befor when i added a long wav file to its shutdown .

look for running programs that may hang it up to ... a file share type program .. or it may have a bug thats stealing/using it for bandwith .

Title: system won't shut down
Post by: TBolt A-10 on October 31, 2004, 03:53:36 AM

thanks for the input, guys.  her father has more time on his hands & had already fixed it. I learned something from your responses, tho.  I was guessing power supply, first.

Title: system won't shut down
Post by: fuzeman on October 31, 2004, 08:34:40 AM

Any idea what it was?
Inquiring minds want to know.

Title: system won't shut down
Post by: 101ABN on October 31, 2004, 09:43:24 AM

what about the computer not restarting.  when i go the the start bar, select shut down, and then select restart the computer it will shut down but will not restart.  the power button will be lit but will not start up.  i have to hold in the power button to shut it completely down and then hit the power button to start it.  what could be causing this problem?

Title: system won't shut down
Post by: TBolt A-10 on October 31, 2004, 11:44:44 AM

Quote

Originally posted by fuze
Any idea what it was?
Inquiring minds want to know.

I was going to ask her, but she's so computer illiterate, the answer would've probably been "I dunno."  :lol

101,
This board may be especially helpful to you:  http://forums.devhardware.com/