Aces High Bulletin Board

General Forums => Aces High General Discussion => Topic started by: jetb123 on November 17, 2004, 09:11:19 PM

Title: Account locked.
Post by: jetb123 on November 17, 2004, 09:11:19 PM

My account was locked, But for some reason I cant change my credit card so I can pay for it. Any suggestions?

Title: Account locked.
Post by: KurtVW on November 17, 2004, 09:52:59 PM

Um, yeah that or you call Skuzzy and ask whats goin on and see if he can help you out.

Title: Account locked.
Post by: streetstang on November 17, 2004, 10:27:45 PM

Jet just because you acct is locked doesnt mean you will need to delete it. That is hardly the case.

There many reasons for an acct to be locked.

Do like Kurt suggested and call Skuzzy. He will tell you why its been locked and what you need to do to get the problem fixed.

Also, normaly this kind of problem would be accompanied by an email from HTC. Have you checked your email lately? I'm more than confident there will be an email from HTC in your box regarding your locked account.

Title: Account locked.
Post by: JB73 on November 17, 2004, 10:28:31 PM

possibly an email to

billing@hitechcreations.com

may help

from here:

http://www.hitechcreations.com/about.html

Title: Account locked.
Post by: 68DevilM on November 17, 2004, 10:37:39 PM

hopefully you wont lose your perkies's:(

Title: Account locked.
Post by: Regular on November 17, 2004, 11:14:17 PM

Yeah I know what you mean Jet.

Once you get the ACCOUNT LOCKED panel, you should be able to get the Subscription Required panel thingy up. From that point on,you should be able to type in your new CC number.

But for some reason HTC does not do that.

Title: Account locked.
Post by: jetb123 on November 18, 2004, 03:22:40 AM

Quote

Originally posted by 68DevilM
hopefully you wont lose your perkies's:(

 Yeah I do have alot, but its not like I payed for them. I will just earn them back.

Title: Re: Account locked.
Post by: doc1kelley on November 18, 2004, 06:03:50 AM

Quote

Originally posted by jetb123
My account was locked, But for some reason I cant change my credit card so I can pay for it. Any suggestions?

I had that happen once due to my credit card expiring and I was in possession of a new one with the same account number just different expiration date.  All I had to do was call Hitechcreations and give them the new expiration date and immediate unlocking of my account was performed.  There was NO creation of a new account and everything was just as it was the day earlier.  I forget the number but I'm sure it is listed somewhere on the homepage.

All the Best...
Jay
awDoc1

Title: Account locked.
Post by: MaddogWx on November 18, 2004, 06:32:45 AM

I had same thing happen as doc1kelley...suspect the credit card u are using has a new expiration date...I just e-mailed billing with new expiration date.

Title: Account locked.
Post by: hitech on November 18, 2004, 08:22:26 AM

Call or email us a new cc number, no need for a new account.


HiTech

Title: Account locked.
Post by: jetb123 on November 19, 2004, 12:53:41 AM

Will do.

Title: Account locked.
Post by: Overlag on November 19, 2004, 09:30:31 AM

my account got locked while i was on holiday and my CC went out of date :eek:

Title: Account locked.
Post by: nopoop on November 19, 2004, 08:35:58 PM

Quote

Originally posted by Overlag
my account got locked while i was on holiday and my CC went out of date :eek:

That's what they TOLD you my friend.

You are a marked man.

..or

You have rice in your beard and it just looks like it.