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Help and Support Forums => Technical Support => Topic started by: straffo on December 05, 2004, 03:58:45 PM

Title: Savvis again ?
Post by: straffo on December 05, 2004, 03:58:45 PM
I've a new provider quite fast and stable for all EU but very weak for AH ...

What do you thing of the last 4 hops ?
And what can I do ?
(http://www.onpoi.net/ah/pics/users/33_1102283379_pplot.gif)
Title: Savvis again ?
Post by: Heater on December 05, 2004, 04:29:23 PM
Starffo,

129 MS round trip to the US from Europe is not bad, so long as the connection is stable and you have no packet loss, it should work ok.
Title: Savvis again ?
Post by: acetnt367th on December 05, 2004, 04:41:56 PM
Less the 200 - constant no packet loss is all you need
Title: Savvis again ?
Post by: straffo on December 05, 2004, 04:47:57 PM
Right Heater but it's not stable , I see a lot of micro warp :(


I had 185ms with 18 hop before and it was far better than now ...

I've trouble understanding how pinglotter can have a max at 129 when hop 10 got a max of 237 ???
Title: Savvis again ?
Post by: Heater on December 05, 2004, 05:54:02 PM
Straffo,

are you using xp? If so, from the comand line can you run the following command: pathping 216.91.187.39

then post the output (It can take a few min to complete) this will help to id the problem along the route. it should look something like this when done:
C:\Documents and Settings\Heater>pathping 216.91.187.39

Tracing route to 216.91.187.39 over a maximum of 30 hops

  0  heatsp4 [10.0.0.150]
  1  10.0.0.138
  2  195.190.244.169
  3  42.ge-2-1-1.xr2.d12.xs4all.net [194.109.5.149]
  4  0.so-3-3-0.xr1.sara.xs4all.net [194.109.5.106]
  5  acr2-ge-3-1-0.Amsterdamamx.savvis.net [208.174.49.133]
  6  acr1-ae0.Amsterdamamx.savvis.net [208.174.48.89]
  7  dcr2-loopback.Chicago.savvis.net [208.172.2.100]
  8  acr2-so-0-0-0.Chicago.savvis.net [208.172.3.82]
  9  208.172.1.202
 10  216.91.187.39

Computing statistics for 250 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           heatsp4 [10.0.0.150]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  10.0.0.138
                                0/ 100 =  0%   |
  2  ---     100/ 100 =100%   100/ 100 =100%  195.190.244.169
                                0/ 100 =  0%   |
  3   10ms     0/ 100 =  0%     0/ 100 =  0%  42.ge-2-1-1.xr2.d12.xs4all.net [19
4.109.5.149]
                                0/ 100 =  0%   |
  4   14ms     0/ 100 =  0%     0/ 100 =  0%  0.so-3-3-0.xr1.sara.xs4all.net [19
4.109.5.106]
                                0/ 100 =  0%   |
  5    8ms     0/ 100 =  0%     0/ 100 =  0%  acr2-ge-3-1-0.Amsterdamamx.savvis.
net [208.174.49.133]
                                0/ 100 =  0%   |
  6    9ms     0/ 100 =  0%     0/ 100 =  0%  acr1-ae0.Amsterdamamx.savvis.net [
208.174.48.89]
                                0/ 100 =  0%   |
  7  111ms     0/ 100 =  0%     0/ 100 =  0%  dcr2-loopback.Chicago.savvis.net [
208.172.2.100]
                                0/ 100 =  0%   |
  8  108ms     0/ 100 =  0%     0/ 100 =  0%  acr2-so-0-0-0.Chicago.savvis.net [
208.172.3.82]
                                0/ 100 =  0%   |
  9  116ms     0/ 100 =  0%     0/ 100 =  0%  208.172.1.202
                                0/ 100 =  0%   |
 10  114ms     0/ 100 =  0%     0/ 100 =  0%  216.91.187.39

Trace complete.

Cheers
Title: Savvis again ?
Post by: 214thCavalier on December 05, 2004, 06:28:48 PM
Straffo that max only means for a split second it may have reached that figure.
Everyone will get peaks that are nothing to worry about.
Yes its not perfect but from europe that is very good.
Title: Savvis again ?
Post by: straffo on December 06, 2004, 01:57:07 AM
Thanks guys here is the result of the pathping command :


C:\Documents and Settings\Fred> pathping 216.91.187.39

Détermination de l'itinéraire vers 216.91.187.39 avec un maximum de 30 sauts.

  0  DECAM [84.4.6.78]
  1  84-4-6-1.dti.cegetel.net [84.4.6.1]
  2  80-124-248-145.dti.cegetel.net [80.124.248.145]
  3  195.115.104.65
  4  80-124-170-2.dti.cegetel.net [80.124.170.2]
  5  80-124-170-94.dti.cegetel.net [80.124.170.94]
  6  unknown.Level3.net [212.73.204.133]
  7  ge-1-0.core2.Paris1.Level3.net [212.73.240.14]
  8  bcr2-so-3-0-0.Parisprx.savvis.net [212.73.240.202]
  9  dcr2-loopback.Chicago.savvis.net [208.172.2.100]
 10  acr2-so-0-0-0.Chicago.savvis.net [208.172.3.82]
 11  208.172.1.202
 12  216.91.187.39

Traitement des statistiques pendant 300 secondes...
            Source vers ici  Ce noud/lien
Saut RTT    Perdu/Envoyé =  Perdu/Envoyé =  Adresse
  0                                           DECAM [84.4.6.78]
                                0/ 100 =  0%   |
  1   16ms     0/ 100 =  0%     0/ 100 =  0%  84-4-6-1.dti.cegetel.net [84.4.6.1]
                                0/ 100 =  0%   |
  2   17ms     0/ 100 =  0%     0/ 100 =  0%  80-124-248-145.dti.cegetel.net [80.124.248.145]
                                0/ 100 =  0%   |
  3   18ms     0/ 100 =  0%     0/ 100 =  0%  195.115.104.65
                                0/ 100 =  0%   |
  4   19ms     0/ 100 =  0%     0/ 100 =  0%  80-124-170-2.dti.cegetel.net [80.124.170.2]
                                0/ 100 =  0%   |
  5   20ms     0/ 100 =  0%     0/ 100 =  0%  80-124-170-94.dti.cegetel.net [80.124.170.94]
                                0/ 100 =  0%   |
  6   20ms     0/ 100 =  0%     0/ 100 =  0%  unknown.Level3.net [212.73.204.133]
                                0/ 100 =  0%   |
  7   19ms     0/ 100 =  0%     0/ 100 =  0%  ge-1-0.core2.Paris1.Level3.net [212.73.240.14]
                                0/ 100 =  0%   |
  8   22ms     0/ 100 =  0%     0/ 100 =  0%  bcr2-so-3-0-0.Parisprx.savvis.net [212.73.240.202]
                                0/ 100 =  0%   |
  9  117ms     0/ 100 =  0%     0/ 100 =  0%  dcr2-loopback.Chicago.savvis.net [208.172.2.100]
                                0/ 100 =  0%   |
 10  116ms     0/ 100 =  0%     0/ 100 =  0%  acr2-so-0-0-0.Chicago.savvis.net [208.172.3.82]
                                0/ 100 =  0%   |
 11  145ms     0/ 100 =  0%     0/ 100 =  0%  208.172.1.202
                                0/ 100 =  0%   |
 12  121ms     0/ 100 =  0%     0/ 100 =  0%  216.91.187.39

Itinéraire déterminé.
Title: Savvis again ?
Post by: Heater on December 06, 2004, 03:20:05 AM
Straffo....
looking at the output, you have a very stable connection i.e. O% packet loss accross the board.

In game , what do the "ping details" look like....because from the trace you sent...your connection is next to perfect

The other thing I would try is the next time you see the warps , exit the game and run the pathping again.....

Cheers
Title: Savvis again ?
Post by: Skuzzy on December 06, 2004, 06:47:24 AM
I would look at the in-game Variance and see what it looks like.  The connection looks to be pretty good.

You may have something borrowing CPU time from the game, which would also display the issue you are stating.
Title: Savvis again ?
Post by: straffo on December 06, 2004, 08:21:08 AM
It's better now ,look like the utility with my USB key was robbing some cpu time ...
Title: Savvis again ?
Post by: Skuzzy on December 06, 2004, 06:00:23 PM
Ahhh,..never load utlities for keyboards.  They can and usually will cause some strange things to happen.
Title: Savvis again ?
Post by: blackfalcon4 on December 06, 2004, 07:14:03 PM
Keyboard??
think he's talkin about a usb storage key,, not sure
Title: Savvis again ?
Post by: straffo on December 07, 2004, 02:00:32 AM
I guess I was not clear :)


Btw I had an utility running  for my radio keyboard I killed too :p