Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: FalseHope on December 18, 2004, 03:17:15 AM
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ok.. since all 3 of the E-mail links seem to be broken (keep getting a "return to sender" auto-reply in my in-box when i ry to use the billing and accoutn e-mails on the website. here's my problem
recently, i lost my wallet (along with my CC's) so cancled them. Now im trying to re-activate my AHII account, but every time i try to enter in my old Login/password i get some crap about it being a invalid name/password. So.. i try to create it again, and get the message that that name is already used.
now... when i click on recent password, and type in my old name, it says the passwords been sent, But none of my e-mail's are showing anything new. Did Hightech delete my old account (as it was inactive for about 2 months) then let someone else snag the name i had?... or is something else going on?
Any help would be apreciated.
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when your account is closed or runs out it gets locked ... You can either set up a new account with a new game id or call / email Billing@Hitechcreations.com
And Ask Jo-Ann to release your old game id for ya ... (give her your new info if you start a new account , It makes her job easier )
They have always been very helpfull to me .
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Thanks... send a e-mail to that address... hopefuly it dosnt give me the stupid error message that the ones on the Website gave me =( Why would they "lock" accounts when their closed?... that just dosnt make sence.
*edit*
i'd just make another account name and all but im kinda not wanting to lose all the "points" i had.. i was finaly able to get a me262 =D dont wanna lose those points by makeing a new "name" if i can help it =D
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thats just how they do it .. its very rare that a game id gets stolen around here . as this community is a pritty close nit place. Now for the bad news ... You'll be re-earning those perks ... But if your good you'll be back flying 262's in less then a week . Also since its saturday you may have to just play with your new account til monday when the office is open befor you get ur old game id back.
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gah.. if they cleaned out the points when they locked it, i'll jsut make a new one =( ah well... lol
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Are you using a MSN , hotmail e-mail?
HTC gets bombarded by those at times and may not let them in to see them, just a thought.
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my e-mail for my origional Account was a hotmail e-mail. but i was useing my Roadrunner Outlook to send the "help" e-mails..... i just gave up on it and made a new account ^^ atleast im gettign 2 free weeks for my trouble.
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Maybe something is up, I got a return sending something to Skuzzy at his normal adress and I'm on Earthlink.