Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Fiction on January 03, 2005, 06:07:47 PM

Title: Ping Plotter Help
Post by: Fiction on January 03, 2005, 06:07:47 PM

Having connection issues so Im trying to get ping plotter to show me whats happening between me and the MA.

When I run PP I don't get any of the hops included its just a straight line from my modem to the MA.  Can someone please tell me what it is I haven't configured correctly or what I need to do to see the hops in between.

Thanks

Title: Ping Plotter Help
Post by: Fiction on January 03, 2005, 06:16:58 PM

Not sure if its correct but the PL% column is the Packets Lost percentage ? If so how come I'm getting a round trip time.  I have the first hop (my ADSL modem) then 18 hops with 100 in the PL column and no info then the MA with the times Avg, cur etc ?

Title: Ping Plotter Help
Post by: fuzeman on January 03, 2005, 10:35:35 PM

Could be a firewall setting or something preventing the pings from going back and forth, thats the first thing I'd check. Also, double check your using the correct server address.
Main Arena Server Address: 216.91.187.39
All other arenas: 216.91.187.38

http://www.hitechcreations.com/forums/showthread.php?s=&threadid=68316

Check this post to make sure your opening up everything you should.

Title: Ping Plotter Help
Post by: Fiction on January 04, 2005, 05:02:52 PM

thanks Fuze I will check it out

Title: Ping Plotter Help
Post by: Fiction on January 11, 2005, 07:46:37 PM

No success with this one...

Title: Ping Plotter Help
Post by: Heater on January 12, 2005, 02:18:35 AM

Fiction,

can you ping 216.91.187.39  from the command prompt?

if that works then run tracert 216.91.187.39  that will give you the same information

Title: Ping Plotter Help
Post by: Fiction on January 12, 2005, 06:42:42 AM

Hi Heater,

yeh I have pinged from the command prompt and I get similar return times as to whats coming back in Ping Plotter.  Its something that has me confused, that I can get a return time from the MA but no hops displayed along the route.

BUT tracert doesn't work, it gives pretty much the same info as I'm getting from PP, its only going as far as the ADSL modem only I'm getting a return time for the MA with PP but only the modem with tracert.

thx

Title: Ping Plotter Help
Post by: AKDogg on January 12, 2005, 08:05:10 AM

Your ISP may have U behind a NAT.  Mine was behind a NAT till last year.

Title: Ping Plotter Help
Post by: Fiction on January 12, 2005, 04:17:04 PM

thanks Dog i will contact my isp and see if thats the case.  if its the case, does that mean i will not be able to run a tract route at all?

Title: Ping Plotter Help
Post by: Fiction on January 12, 2005, 09:36:41 PM

Ok Dog, rang my ISP and they said I am behind a NAT but it would not affect my ability to ping the MA.  I gave the operator the IP addr of MA and she was able to get route info back.  What she did say tho was the modem I am using (which they supplied) does not allow tracing or is not capable (DynaLink RT 100+), so its been said somewhere in the IT dept.  I have a spare modem which I will connect and configure this weekend. I'll keep you posted.

Cheers

Title: Ping Plotter Help
Post by: Fiction on January 16, 2005, 05:11:02 PM

Fixed the problem, downloaded the shareware version of ping plotter 2.0 and used UDP packets.  All the hops inbetween me and the MA are visible now.  Thanks to those who replied, to help me get this resolved.

Cheers