Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: andrewh on March 24, 2005, 05:51:59 PM

Title: Freezing after new AH account
Post by: andrewh on March 24, 2005, 05:51:59 PM

I tried twice to make a new AH account and after I entered all my information and clicked ok, my computer froze.  

Has anyone else faced this problem and knows a way to fix it?  Thanks!

Title: Freezing after new AH account
Post by: Skuzzy on March 24, 2005, 05:57:25 PM

You need to allow Aces High access through your firewall.

Title: Freezing after new AH account
Post by: andrewh on March 24, 2005, 06:23:02 PM

I've given AH access yet it still freezes after I attempt to make a new account.

Title: Freezing after new AH account
Post by: Skuzzy on March 24, 2005, 09:15:02 PM

The 'freezing' is Aces High not being able to get through a firewall.  It is caused when Windows cannot open a socket, which is caused by something blocking Windows from accessing a specific port.
If it were the case where Aces High simply could not get a connection established, such as an Internet problem, then the game would ask if you want to try an alternate route and a timer would show as we tried to get the connection.

Title: Freezing after new AH account
Post by: andrewh on March 24, 2005, 10:16:34 PM

It's not giving me any type of message, even after about 20-30 minutes.

Title: Freezing after new AH account
Post by: StarOfAfrica2 on March 25, 2005, 12:41:07 AM

Try it without the firewall running at all.  If AH starts, then you found your culprit.  If it doesnt, there is another problem we need to look for.