Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: andrewh on March 24, 2005, 05:51:59 PM
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I tried twice to make a new AH account and after I entered all my information and clicked ok, my computer froze.
Has anyone else faced this problem and knows a way to fix it? Thanks!
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You need to allow Aces High access through your firewall.
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I've given AH access yet it still freezes after I attempt to make a new account.
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The 'freezing' is Aces High not being able to get through a firewall. It is caused when Windows cannot open a socket, which is caused by something blocking Windows from accessing a specific port.
If it were the case where Aces High simply could not get a connection established, such as an Internet problem, then the game would ask if you want to try an alternate route and a timer would show as we tried to get the connection.
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It's not giving me any type of message, even after about 20-30 minutes.
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Try it without the firewall running at all. If AH starts, then you found your culprit. If it doesnt, there is another problem we need to look for.