Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: crowMAW on April 02, 2005, 08:19:00 AM

Title: Login Trouble
Post by: crowMAW on April 02, 2005, 08:19:00 AM
Skuz,

I'm having trouble logging in to the arenas.  Occasionally, when I click OK after entering my login ID and password, I will get a connection to host lost error.  Other times, I will get to the arena selection screen, but when I choose an arena and enter, all the fields are either friendly or enemy.

What's up?
Title: Login Trouble
Post by: GlassJaw on April 02, 2005, 08:21:24 AM
Same here, must be server problem
Title: Login Trouble
Post by: swift on April 02, 2005, 08:24:34 AM
Having the same problem also. Guess we posted about it at the same time. Not glad to hear others are having problems, but at least that tells me it's now my box.
Title: Got in
Post by: swift on April 02, 2005, 08:37:04 AM
Just got in like normal. Maybe it's fixed :)

EDIT: False alarm got disco'd again.
Title: Login Trouble
Post by: AWwsky on April 02, 2005, 08:42:47 AM
Same issue here.  You guys wouldn't happen to be on the West coast would ya??
Title: Login Trouble
Post by: RedDg on April 02, 2005, 08:48:08 AM
Same problem here.  Dayton, Ohio.
Title: Login Trouble
Post by: GlassJaw on April 02, 2005, 08:53:34 AM
Germany
Title: Login Trouble
Post by: swift on April 02, 2005, 09:00:36 AM
Sharon Pennsylvania
Title: Login Trouble
Post by: Snork on April 02, 2005, 09:09:46 AM
Colorado
Title: Login Trouble
Post by: loony1 on April 02, 2005, 09:21:50 AM
Mommy i want my AH:mad: .......wtf is up


Ohio



got in once then froze up and booted:(
Title: Login Trouble
Post by: RedDg on April 02, 2005, 09:40:34 AM
Looks like the hop from savvis (Chicago to St. Louis?) to HTC servers is fubar.

tracert 216.91.187.39

Tracing route to 216.91.187.39 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     7 ms     6 ms     7 ms  10.42.0.1
  3     8 ms     9 ms     7 ms  srp3-0.dytnoh1-rtr1.woh.rr.com [24.29.160.33]
  4    17 ms    11 ms    12 ms  son0-0-3.mtgmoh1-rtr0.cinci.rr.com [65.25.128.241]
  5    12 ms    12 ms    10 ms  pop1-cin-P2-0.atdn.net [66.185.133.5]
  6    10 ms    12 ms    12 ms  bb1-cin-P0-0.atdn.net [66.185.133.0]
  7    18 ms    19 ms    17 ms  bb1-chi-P3-0.atdn.net [66.185.153.50]
  8    17 ms    19 ms    19 ms  pop1-chi-P0-0.atdn.net [66.185.141.85]
  9    23 ms    23 ms    20 ms  bpr2-so-3-0-0.ChicagoEquinix.savvis.net [208.174.224.29]
 10    21 ms    25 ms    30 ms  dcr2-so-4-3-0.Chicago.savvis.net [208.175.10.237]
 11    31 ms    21 ms    23 ms  acr2-so-0-0-0.Chicago.savvis.net [208.172.3.82]
 12    84 ms    84 ms    86 ms  scr1-at-1-2-0-960.stls1.savvis.net [208.172.1.202]
 13    86 ms     *       85 ms  216.91.187.39

Trace complete.

(http://x-plane.org/home/RedDog/pingplotter2.jpg)
Title: Still have problem
Post by: shiningpathb4me on April 02, 2005, 09:43:58 AM
I'm in Mobile Alabama using Bellsouth ADSL, normally a very good connection.  I've also checked both accounts and get the same result . . .

Also - I have the problem with the DA too, it's not just the main server
Title: Login Trouble
Post by: crowMAW on April 02, 2005, 09:54:19 AM
Quote
Originally posted by RedDg
Looks like the hop from savvis (Chicago to St. Louis?) to HTC servers is fubar.

tracert 216.91.187.39
Trace complete.

I posted my trace route on the sticky thread...looks like SAAVIS.
Title: having problem
Post by: ezeepkns on April 02, 2005, 10:02:20 AM
i log into MA and all fields are enemy.no one is on the roster.i can get into H2H.whn i try CA it wont DL the map.WTF.iv been playin for 3 yrs now and never had this happ before.was play last nite all was fine.get up this morn and its a cluster funk.
Title: log in prob
Post by: ezeepkns on April 02, 2005, 10:05:51 AM
im in memphis
Title: Login Trouble
Post by: yayyyy on April 02, 2005, 10:13:00 AM
me to, i can connect and go into the arena's but the fields are all one country
Title: Login Trouble
Post by: rob53 on April 02, 2005, 10:14:12 AM
Can't get in either.......
Saturday morn and no AH fix.....argh :(

Canton, oh here


Rob53
Old Turks
Title: Login Trouble
Post by: loony1 on April 02, 2005, 10:14:50 AM
ya this stinks.....when loging on it shows that ther are people in the MA and the 1 time i did get in normaly i saw people flying and bases being captured then got booted.......why cant i get in....if i do eather all bases are red or green:mad: :mad: :mad:
Title: Dumb Question?
Post by: shiningpathb4me on April 02, 2005, 10:21:54 AM
How do I do a ping from XP? I can't find DOS window or a 'run' command.  I hate XP more and more everyday. Everytime I try do do something intelligent I can't figure out how, which makes me feel old and stupid.  Is there a Unix port of AH2? :)

Frylock

Disregard: I just found a 'run' icon - now to see if it works . . .
Title: Login Trouble
Post by: crowMAW on April 02, 2005, 10:25:52 AM
50% packet loss...not good.

(http://www.home.earthlink.net/~rpace3/music/pingplot.jpg)
Title: Login Trouble
Post by: loony1 on April 02, 2005, 10:28:53 AM
to run a ping from XP    its .....Start/All Programs/Accessories/Command Prompt/........then type ....Ping http://www.   and the address you wanna ping.
Title: Login Trouble
Post by: Storm7 on April 02, 2005, 10:35:16 AM
After logging on, AH goes to load a new map and then locks up.
Title: Login Trouble
Post by: LeadDog on April 02, 2005, 10:35:52 AM
I was glad to read this because I came here to post the same problem.  I am on dialup.  I was playing this morning early then left for breakfast and chores and now I can't get logged back in.

I checked pings and I am getting good pings and a 190ms response from the AH servers.  BTW this is good for me I usually am at 213ms.

I have reloaded the game from scratch before I got feed up and came here to post for help.

About 10 log in attempts all with either Host connection lost or I get in and everything is Green and I never get a roster.

Leaddog
Title: Login Trouble
Post by: AWwsky on April 02, 2005, 11:34:26 AM
This is not an issue with our systems or our ISP's that's for sure.  We have a variety of connection types, from different parts of the country and we all seem to be having the same problem.  I doubt Skuzzy or anyone else at HT can fix it because it's out of their hands.  Maybe they should look into finding a different service, but then again, the company with the problem needs to get off thier arses and fix the problem so we can all get our AH fix.
Title: Login Trouble
Post by: WMLute on April 03, 2005, 05:54:22 AM
Quote
Originally posted by AWwsky
This is not an issue with our systems or our ISP's that's for sure.  We have a variety of connection types, from different parts of the country and we all seem to be having the same problem.  I doubt Skuzzy or anyone else at HT can fix it because it's out of their hands.  Maybe they should look into finding a different service, but then again, the company with the problem needs to get off thier arses and fix the problem so we can all get our AH fix.



rumor is that AH movin' at least one of their servers from Savis in St. Loo to Dallas.  I HOPE they do so in the near future ish.
Title: Login Trouble
Post by: yayyyy on April 03, 2005, 11:39:55 AM
THINK IT IS DOWN AGAIN
Title: Login Trouble
Post by: GlassJaw on April 03, 2005, 11:47:28 AM
C:\>tracert 216.91.187.39

Tracing route to 216.91.187.39 over a maximum of 30 hops

  1    95 ms    57 ms    59 ms  217.5.98.156
  2     *       55 ms    55 ms  217.237.156.214
  3    60 ms    60 ms    60 ms  f-ea1.F.DE.net.DTAG.DE [62.154.18.22]
  4    78 ms    76 ms    76 ms  isp-linx-gw13-o.nmc-m.dtag.de [217.239.38.241]
  5    77 ms    76 ms    76 ms  bcr1-ge-6-1-0.Londonlnx.savvis.net [206.24.169.5]
  6    74 ms    76 ms   134 ms  204.70.193.114
  7   166 ms   167 ms   166 ms  204.70.192.121
  8     *        *        *     Request timed out.
  9   169 ms   169 ms   169 ms  dcr1-so-1-1-0-500.Chicago.savvis.net [204.70.192.249]
 10   168 ms   169 ms   169 ms  acr2-so-1-0-0.Chicago.savvis.net [208.172.3.86]

 11   234 ms   233 ms   232 ms  scr1-at-1-2-0-960.stls1.savvis.net [208.172.1.202]
 12   232 ms   233 ms   232 ms  216.91.187.39

Trace complete.

C:\Documents and Settings\dan>
Title: Login Trouble
Post by: yayyyy on April 03, 2005, 12:14:27 PM
back on