Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: redneck on June 29, 2005, 11:02:16 AM

Title: I need some help.
Post by: redneck on June 29, 2005, 11:02:16 AM
I just downloaded the game but on I try to play it and the screen comes up for selecting a video card and things I don’t have any options for the video resolution.

I’m thinking it my card may not be compatible but I don’t know its worked for every thing else so far.
Its listed as a SiS 650_651_740

I really don’t know anything about this stuff so I would be thankful for any help.
Title: I need some help.
Post by: JB73 on June 29, 2005, 11:04:45 AM
click on start in windows.

choose "run"

dxdiag


after it is all loaded, there will be a "save results" or similar.

save it to the desktop. open the text file, and copy the first few main parts to here.

or email the file to support@hitechcreations.com with you question
Title: I need some help.
Post by: redneck on June 29, 2005, 11:17:37 AM
Thanks for the quick reply.

Am thinking this is all you need from the file but if not let me know.

------------------
System Information
------------------
Time of this report: 6/29/2005, 12:12:08
       Machine name: VALUED-CB7D4C82
   Operating System: Windows XP Home Edition (5.1, Build 2600) (2600.xpclnt_qfe.010827-1803)
           Language: English (Regional Setting: English)
System Manufacturer: Sony Corporation
       System Model: PCV-RX850(UC)
               BIOS: Award Medallion BIOS v6.0
          Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz, ~2.4GHz
             Memory: 480MB RAM
          Page File: 157MB used, 969MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.0001.0904 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: Hardware-accelerated Direct3D 9 is not available because the display driver does not support it.  You may be able to get a newer driver from the hardware manufacturer.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: SiS 650_651_740
     Manufacturer: SiS
        Chip type: SiS 651 Rev 00
         DAC type: Internal
       Device Key: Enum\PCI\VEN_1039&DEV_6325&SUBSYS_811C104D&REV_00
   Display Memory: 32.0 MB
     Current Mode: 1024 x 768 (32 bit) (75Hz)
          Monitor: SONY HMD-A240
  Monitor Max Res: 1280,1024
      Driver Name: SiSGRV.dll
   Driver Version: 6.13.0010.2091 (English)
      DDI Version: 7
Driver Attributes: Final Retail
 Driver Date/Size: 7/18/2002 18:18:56, 334848 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: sisgrp.sys
    Mini VDD Date: 7/24/2002 21:56:18, 205696 bytes
Device Identifier: {D7B71ED9-2065-11CF-D67B-16A1A2C2CB35}
        Vendor ID: 0x1039
        Device ID: 0x6325
        SubSys ID: 0x811C104D
      Revision ID: 0x0000
      Revision ID: 0x0000
      Video Accel: ModeMPEG2_D ModeMPEG2_C ModeMPEG2_A ModeMPEG1_A
 Deinterlace Caps: n/a
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Title: I need some help.
Post by: AKDogg on June 29, 2005, 11:24:33 AM
This is your problem.  U need a video card that supports Directx 9.0


      Display Tab 1: Hardware-accelerated Direct3D 9 is not available because the display driver does not support it.  You may be able to get a newer driver from the hardware manufacturer.
Title: I need some help.
Post by: JB73 on June 29, 2005, 11:43:31 AM
yes, that is my guess also.

the video card seems sub-par.

if you are doing any upgrading, id say look into more memory also.
Title: Re: I need some help.
Post by: Alky on June 29, 2005, 11:44:39 AM
Quote

I’m thinking it my card may not be compatible but I don’t know its worked for every thing else so far.
Its listed as a SiS 650_651_740[/B]

Working for everything else is not an indicator that it will work for a 3D game.
As MwDogg suggests you need a video card that supports Direct3D 9.  It looks like you are using and old version of direct 3D, go to Mikeysoft and download ver. 90b and try that, but you probably should spend a few bux on a 3D video card.
Title: Re: Re: I need some help.
Post by: JB73 on June 29, 2005, 11:48:25 AM
Quote
Originally posted by Alky
Working for everything else is not an indicator that it will work for a 3D game.
As MwDogg suggests you need a video card that supports Direct3D 9.  It looks like you are using and old version of direct 3D, go to Mikeysoft and download ver. 90b and try that, but you probably should spend a few bux on a 3D video card.
he already has 9.0 C installed, he can't revert back to 9.0 B
Title: I need some help.
Post by: Roscoroo on June 29, 2005, 11:56:06 AM
he has dx 9.0c installed ... what the problem is that the sis video chipset isnt supported by AH .

now there may be a certian driver combo that may work ... but i dont know wich one .
Title: Re: Re: Re: I need some help.
Post by: Alky on June 29, 2005, 12:01:14 PM
Quote
Originally posted by JB73
he already has 9.0 C installed, he can't revert back to 9.0 B

I missed that line, what I noticed was this one...
 DxDiag Version: 5.03.0001.0904 32bit Unicode
I forgot 90c was the most recent version.
But I do think a decent ATI or NVidia card is in order :)
Title: I need some help.
Post by: redneck on June 29, 2005, 01:03:36 PM
So what I need is a new video card?

I don’t know the 1st thing about buying one.
What should I look for?

Also can I use a new one with the one I have or do I need to find one that does every thing this one does also and replace this one?

and where can I find them?


thanks.
Title: I need some help.
Post by: RTR on June 29, 2005, 01:05:28 PM
The SIS 650 card will work. I am able to run AH on my laptop with this video card.

Your RAM is a little low however,and if you can increase it it will help.

When I get access to my laptop I will get the driver you need to run AH and post it here.

Also, see if you have an option to boost your video memory from 32 MB to 64MB. My laptop had this option. Basically you are stealing from your system ram to boost the ram available for the video card.  (IIRC you can access this in safe mode).

Set your resolution to 800 X 600 and 128 MB. Turn detail and graphic sliders in game all the way to the right (performance).

You will have poor framerates near the deck or in furballs etc. but it will be marginally playable. Not great, but playable.

If this is a laptop you have, this may be all you can do. If it is a desk top, you would be better off increasing your RAM and getting a better video card.

cheers,
RTR

Cheers,
RTR
Title: I need some help.
Post by: StarOfAfrica2 on June 29, 2005, 03:23:03 PM
Options to change the amount of system RAM assigned for video use will be in the BIOS, not in Windows.  Thus Safe Mode wouldnt make any difference.
Title: I need some help.
Post by: RTR on June 29, 2005, 03:52:41 PM
Ahh RGR Star, ty for the correction. Been a while since I set up my old laptop :)

Cheers,
RTR
Title: I need some help.
Post by: Schutt on June 30, 2005, 06:55:11 AM
What i read is that you need a new driver for the video card.
Wont be stellar good on the card but might work with a up to date driver.

Also i miss the part of the DxDiag where it lists your motherboard.

Check on the documentation for your board what kind of AGP it has. Then you need to select an AGP graphics card that is supported. Best have the vendor assure you that it works on the board.

Also make sure the card is not to hot, youll only run into trouble with powersupply. Guess youll be in the 80 to 180 dollar range for a card, when its new.
Title: I need some help.
Post by: redneck on June 30, 2005, 07:53:46 AM
Ok thanks guys.

And that would be a big help RTR.

I’ll try to see what I can do.
Title: I need some help.
Post by: redneck on June 30, 2005, 09:40:51 AM
Ok I was able to down load a new driver that supports Directx9 (SiS Compatible VGA V2.09) and set the resolutions and texture down to the lowest as said but I still have problems.

I went to offline to try things out and every thing was black and white blobs with colored blobs in the middle.

Know I don’t know if it would make a deferens for this but I have not yet been able how to change my video memory.
I also have been unable to find the detail and graphic sliders in the game.

But I do appear to be making some headway.


Thanks.
Title: I need some help.
Post by: Silat on June 30, 2005, 08:30:21 PM
He might also need to do the clean uninstall/install while hes fixing it up.

Not sure if it applies here but none the less here are the instructions.

Red a updated vid card is in your future:) For you a good one will be around $100 or less.

 =============================================
Instructions for proper install of video drivers.

Pick 1 driver:


Nvidea - http://www.nvidia.com/content/drivers/drivers.asp - go here and download the drivers to your desktop.

ATI - http://www.ati.com/support/drivers/....x=5&submit.y=4 - go here and download the drivers to your desktop.

Omega tweaked drivers. Recommended by Nvidea and ATI - http://www.omegadrivers.net/main.php - go here and download the drivers to your desktop.


Now get this:
http://www.driverheaven.net/cleaner/ - Put it on your desktop


Now install DRIVER CLEANER


Go to add and remove programs and remove all references to ATI or Nvidea.

Restart in safe mode. Usually by clicking the f8 button during reboot.

DO NOT INSTALL ANYTHING if windows asks.

.

Run DRIVER CLEANER AND CLICK THE CLEAN button.



Then restart. DO NOT INSTALL ANYTHING once again. It's ok, all will be well :)

When you reach your desktop click on the driver you downloaded and follow prompts.

Restart..

 

If you have any problems read the helpfile that comes with DRIVE CLEANER.