Aces High Bulletin Board

General Forums => Aces High General Discussion => Topic started by: VWE on July 15, 2005, 07:24:39 PM

Title: Swell servers guys
Post by: VWE on July 15, 2005, 07:24:39 PM
I'm on a T-1 and I'm getting a 900 ping to the server, what gives guys?
Title: Swell servers guys
Post by: Rino on July 15, 2005, 07:54:38 PM
Savvis anyone?
Title: Swell servers guys
Post by: nirvana on July 15, 2005, 08:06:01 PM
When are we starting the switch to AT&T servers?
Title: Swell servers guys
Post by: jetb123 on July 15, 2005, 08:14:48 PM
Landing kills discoed. Starting to get agrivated...
Title: Swell servers guys
Post by: Skuzzy on July 16, 2005, 08:17:22 AM
Misnomer.  The server does not control your ping time.  The hops (routers) on the Internet do.  The last mile (i.e. your initial connection to the Internet) is not much of a factor in the overall scheme of how data gets from one point to another and back again.

We are actively working towards getting the servers moved from thier current location.  It takes time as we must minimize the downtime.  A lot of planning, shipping, reconfiguration and so on are required.

I should add, a relocation to another ISP does not neccesarily mean there will be improvements.  If your local ISP's routers are swamped, there is nothing that will be cured by moving the servers.
Title: Swell servers guys
Post by: SarinGas on July 16, 2005, 08:35:39 AM
I couldnt agree more. I know that when I was on dial up and trying different ISP's locally I only found two that made a dramatic improvement over the rest of the field. I found upon closer investigation that the 3 major ISP's in my area all used the same hub for communication and only when I switched to a small locally owned ISP did I notice any kind of decrease in ping and disco's. This is just part of what we all have to deal with at times. :(

Quote
Originally posted by Skuzzy
Misnomer.  The server does not control your ping time.  The hops (routers) on the Internet do.  The last mile (i.e. your initial connection to the Internet) is not much of a factor in the overall scheme of how data gets from one point to another and back again.

We are actively working towards getting the servers moved from thier current location.  It takes time as we must minimize the downtime.  A lot of planning, shipping, reconfiguration and so on are required.

I should add, a relocation to another ISP does not neccesarily mean there will be improvements.  If your local ISP's routers are swamped, there is nothing that will be cured by moving the servers.

:(
Title: Swell servers guys
Post by: nirvana on July 16, 2005, 03:48:02 PM
So is there no specific time for the switch Skuzzy?
Title: Swell servers guys
Post by: rabbidrabbit on July 16, 2005, 06:13:55 PM
I heard two weeks...
Title: Swell servers guys
Post by: AmRaaM on July 17, 2005, 08:12:07 AM
never had a higher ping than 63ms, and i'm 1600 miles away on dsl.

been that way for 5 years easy, even with prior server locations.

sure its not your hardware/software or interior/exterior lines ?
Title: Swell servers guys
Post by: rabbidrabbit on July 17, 2005, 08:21:50 AM
Amraam,

From what you are saying I don't think you understand networking.  No offense intended but you have no way of knowing if you go through the same points as I and the others with problems do.  I have had the same problems and each time I run a tracert it comes up as being nodes within the Savvis network being the problem.  This is not to say folks do not have other problems as well or other things can get flakey too but Savvis has peering and infrastructure "issues" that are ongoing.
Title: Swell servers guys
Post by: Max on July 17, 2005, 09:18:10 AM
Quote
Originally posted by nirvana
So is there no specific time for the switch Skuzzy?


It's kinda like Barbecue Nirvana; It's done when it's done.

DmdMax
Title: Swell servers guys
Post by: NoBaddy on July 17, 2005, 09:37:54 AM
Quote
Originally posted by DMax
It's kinda like Barbecue Nirvana; It's done when it's done.

DmdMax


Leave it to you to put it into BBQ terms. :)
Title: Swell servers guys
Post by: nirvana on July 18, 2005, 04:25:27 PM
MMM barbecue.......


Errr I understand, doesn't affect me just wondering for some squaddies.
Title: Swell servers guys
Post by: Wilbus on July 18, 2005, 04:41:01 PM
First time today in a couple of years that I had to log due to spikes. Very bad. I know it is not HTC's fault though.
Title: Swell servers guys
Post by: 6GunUSMC on July 19, 2005, 06:45:35 AM
amraam, pingtime is only one measure of network performance... others are packet loss and variance.  If you have no complaints we're all happy for you, but you seem to be the exception rather than the rule.
Title: Swell servers guys
Post by: Westy on July 19, 2005, 07:29:57 AM
"you have no way of knowing if you go through the same points as I and the others with problems do."

 Each of us may take different on ramps and freeways to get to Texas but we would ALL take the same off ramp to end up at the same destination.

 If it were the Savvis router handing off traffic to HTC or the game server itself causing the problems then ALL Players would be experiencing them.
Title: Swell servers guys
Post by: rabbidrabbit on July 19, 2005, 08:32:49 AM
Quote
Originally posted by Westy
"you have no way of knowing if you go through the same points as I and the others with problems do."

 Each of us may take different on ramps and freeways to get to Texas but we would ALL take the same off ramp to end up at the same destination.

 If it were the Savvis router handing off traffic to HTC or the game server itself causing the problems then ALL Players would be experiencing them.



Westy,

I'm not sure if you are grasping this but Savvis does not make routers, they are a hosting provider and part of the backbone.  In my case it is the hop from seatle to Denver that seems to mess up the most.  It is quite likely that you don't go through that same router to arrive at the co location datacenter.  Providers need to be able to provide good peering points and bandwidth or they will end up with erratic performance like Savvis.
Title: Swell servers guys
Post by: Westy on July 19, 2005, 09:13:47 AM
Of course they do not make the router.

 When I (or just about anyone else) use the words "Savvis router" it is in the context that it is a router, in use by Savvis, within thier network, to route IP traffic.   And used it in the oldest and most simplistic analogy which compares traveling on the internet to driving on a highway.



" In my case it is the hop from seatle to Denver that seems to mess up the most. It is quite likely that you don't go through that same router to arrive at the co location datacenter. "

 Exactamundo.  However many people do not understand that and they will ignorantly insist that a company at the destination point (in this case HTC) take full responsibility for all thier connection problems.

 The fact is HTC cannot possibly fix IP problems in an ISP's network between, for example, Seattle and Denver.
Title: Swell servers guys
Post by: rabbidrabbit on July 19, 2005, 09:38:06 AM
They can however, get off a bad network provider and on to a good one like they are doing now.  There is a reason why they are dumping Savvis.  The problem being the provider they use is the issue far more times than it should be.  Both the Seattle and Denver hops I'm talking about are within the Savvis network.