Aces High Bulletin Board

General Forums => Hardware and Software => Topic started by: Sp4de on September 07, 2005, 12:11:01 AM

Title: Why I dont like support..
Post by: Sp4de on September 07, 2005, 12:11:01 AM
I rarely ever have had to ask for technical support in my life being 17.  But I got a new graphics card and spent the whole day on the phone and in hp chat to get help only to find out I dont have enough power supply from my friend.. So I took out the card and Enabled my integrated graphics card again and now have a new problem.
When i start a video or game I get colored lines then poof. Computer restarts:(
Says I have a driver error in windows report. What should I do:(
Title: Why I dont like support..
Post by: JTs on September 07, 2005, 06:27:25 AM
go here get your driver and driver cleaner.  read what silat has to say. it should fix your problem

http://www.hitechcreations.com/forums/showthread.php?s=&threadid=155851&highlight=driver+cleaner
Title: Why I dont like support..
Post by: buzkill on September 07, 2005, 07:11:31 AM
the worthless tech. support (most you cant understand the accent) from HP, compaq, gateway, is what made me build my own. now i don't need support, not even from micro$oft
Title: Why I dont like support..
Post by: Sp4de on September 07, 2005, 04:36:18 PM
Ok.. Still not working been on all of today aswell No one can help..
here is the error Here (http://oca.microsoft.com/en/response.aspx?SGD=dd7db579-98ad-437d-b7c4-0a497951f49d&SID=10)
Title: Why I dont like support..
Post by: buzkill on September 07, 2005, 07:37:39 PM
wish i could help...the only factory computers i've put vid cards in was a 6 y.o. compaq, and a new gateway that had enough power.....and the compaq had a g-force card to start with, so it was only an upgrade....everything else has been custom gamers....put a card in before it was even powered up. but that kind of driver problem was like something i saw late in the compaq's life....tried a 9200se in it and it didn't like it(couldn't un-install it) just reformated with the old  card in it and it still runs fine today. BTW...how big is your P.S. and what card you put in?
Title: Why I dont like support..
Post by: Roscoroo on September 07, 2005, 11:08:54 PM
did you uninstall the onboard vga drivers in safe mode ?

then install the video card , then start up going straight into the bios (del ) key and disable the onboard video ?
also set your agp port and bios setting to reconize new hardware along with the graphics size AE 64,128,256 ? now restart then load up the drivers for the new card , then run dxdiag (9.0c)  you should be good to go then .

note you may have to turn off any AV /firewall junk to get a clean driver install.
Title: Why I dont like support..
Post by: buzkill on September 08, 2005, 06:54:06 AM
it's a HP...probably no access to the bios
Title: Why I dont like support..
Post by: JB66 on September 08, 2005, 09:00:31 AM
I remember working working on a compaq that would not allow access to remove the driver in bios...we had to disable the onboard video under  start -> cntl panel -> system -> hardware -> device manager -> display adapter.  Then restart and reload the drivers for the new card.  
Not the preferred way, but it should work.
Title: Why I dont like support..
Post by: Sp4de on September 08, 2005, 06:10:53 PM
:( this isnt fair 3 days straight talking to hp in chat and on the phone they cant help
Title: Why I dont like support..
Post by: buzkill on September 08, 2005, 06:12:21 PM
it came with a nvidea vanta card in it (8 MB):rofl  so it took the g-force 4 mx440 without a problem
Title: Why I dont like support..
Post by: Sp4de on September 08, 2005, 06:12:46 PM
Ok. Can someone tell me the procedure of installing drivers.
I have unistalled every driver on my computer. Please tell me step by step which one i install first or whatever:(
Title: Why I dont like support..
Post by: buzkill on September 08, 2005, 06:18:00 PM
someone else take this one...i'm drunk and i install drivers kinda sloppy
first off...do not use the "new hardware detected" thing to auto-install. do it manually.--------NEXT-------
Title: Why I dont like support..
Post by: Sp4de on September 09, 2005, 12:50:36 AM
Ok more information. When i have my resolution on 640x480 the movies work fine
Title: Why I dont like support..
Post by: JTs on September 09, 2005, 09:05:58 AM
send me a pm i'll be in socal on the 11th.
Title: Why I dont like support..
Post by: fartwinkle on September 10, 2005, 11:47:17 AM
Email Skuzzy bet he can help ya.
Title: Why I dont like support..
Post by: Sp4de on September 10, 2005, 01:06:10 PM
Ok I Emailed skuzzy. I think I know what the problem is now.. When I reinstall my integrated graphics card it gives me a driver automatically I think that driver is Corrupted or something.