Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Kobruh on October 13, 2005, 06:27:32 PM

Title: Immediate "could not connect to host..." msg
Post by: Kobruh on October 13, 2005, 06:27:32 PM

I select 'online' and on the next window I select 'ok' to go online and immediately I get the "couldn't connect to host..." msg.  Tried several times last night and again this afternoon. This just after I connected to the host and downloaded patch 3 for v2/05.   Could I get some help,....gettting AH withdrawals....(cough, cough)  getting .....weak.....(cough).

Kobru

Title: Immediate "could not connect to host..." msg
Post by: SNO on October 13, 2005, 07:15:14 PM

Prolly ur firewall blocking you

Title: Immediate "could not connect to host..." msg
Post by: Schutt on October 14, 2005, 04:55:12 AM

Switch firewall to learn and allow ah2 again. After the patch its a new program so the firewall has to allow it again.

Check your network connection with ipconfig, tracert and ping.

Title: Immediate "could not connect to host..." msg
Post by: Kobruh on October 14, 2005, 01:29:07 PM

Thanks, SNO, but I added AH.exe to my exclusions list for Windows firewall and Norton Anitvirus, but I get the same result.   I then uninstallled AH and reinstalled it. (AH2052, I believe)   v2.05 p3, re-entered AH.exe as an exclusion (in both Windows and Norton, and still, it I get the same  'could not connect to host...' msg immediately after trying to go online.

Title: Immediate "could not connect to host..." msg
Post by: Kobruh on October 14, 2005, 01:36:07 PM

Schutt, thanks.   What do you mean by 'switch firewall to learn'?   I also tried tracert, ipconfig, and ping but the window with the resultant information only flashed and was gone, so I don't know the result.

Title: Immediate "could not connect to host..." msg
Post by: Skuzzy on October 14, 2005, 01:45:23 PM

The executable is 'aceshigh.exe'.  Just being sure you did not put in 'ah.exe' as that will not work.

Verify it is a firewall problem by shutting down the firewall and trying it.

Title: Immediate "could not connect to host..." msg
Post by: Kobruh on October 14, 2005, 02:37:22 PM

Yes, it is C:\programfiles\HTC\Aces HighII\aceshigh.exe.

Title: Immediate "could not connect to host..." msg
Post by: Kobruh on October 14, 2005, 08:19:48 PM

By the way, my firewall was blocking something call "Backweb  78......", that wouldn't have anything to do with it, would it?

Title: Immediate "could not connect to host..." msg
Post by: JTs on October 14, 2005, 08:22:43 PM

kill the anti-virus before running ah. you might want to run some spy-malware killers

Title: Immediate "could not connect to host..." msg
Post by: Kobruh on October 14, 2005, 09:30:14 PM

OK!!!  I got it working.  Apparently, there are two Norton icons, one is anti-virus and the other is internet security.  It is the Norton internet security icon (next to the anit-virus icon     ;( ) that I disabled.  

Thanks    Skuzzy, Schutt, JT  

Kobru

Title: Immediate "could not connect to host..." msg
Post by: Kobruh on October 14, 2005, 09:50:22 PM

I also found a firewall exclusion list within Norton's Internet Security program that allows me run AH online and keep the Norton internet security running as well.

Thanks again for your help.

Kobru