Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: faminz on October 17, 2005, 02:49:44 PM

Title: cant enter main arena - drops to login screen
Post by: faminz on October 17, 2005, 02:49:44 PM

Is this the ISP problem Skuzzy mentions?

I can run Aces High and login so that I see the list of arenas. MA has a ping of about 240 (Im in New zealand!) which has always been OK in the past.

So I click on that arena and go OK to enter it. It then seems to hang for quite a while and eventually boompfa! Im back at the login screen again.

I have had a problem with connecting to a local game server for some online GTR racing which has been resolved but otherwise I can connect to anything else on the web.

Im just wondering if its the known ISP problem or my connection?

Title: cant enter main arena - drops to login screen
Post by: fuzeman on October 17, 2005, 03:25:39 PM

It's probably related to the savvis problem and the server migration underway this week.
It's best to check your routes to places with pingplotter [ http://www.pingplotter.com ] or another tracing utility  to see whats coming and going.
Until the server migration is complete I'd expect some erratic logins to Aces High.

Title: cant enter main arena - drops to login screen
Post by: Skuzzy on October 17, 2005, 03:27:04 PM

Unfortunately, it is probably due to the continuing routing problems in Savvis's network.  We are in the process of moving the servers from Savvis to another ISP this week.

Title: cant enter main arena - drops to login screen
Post by: faminz on October 17, 2005, 04:50:18 PM

thanks guys, at least I now know its not some filtering of users with 'high' pings.

There's plenty of us here in NZ and we'd hate to be denied our fix.