Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: Krusty on November 11, 2005, 12:02:51 AM
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Every time I either click "online" or "HTH" and click the log in button after it asks me for my password, it immediately (no hesitation, no counting 1, 2, 3) says "Cannoe connect to host, use alternate connection?" And if I hit yet it immediately (no hesitation, no counting 1, 2, 3) takes me back to the main menu.
What's wrong with this 2.06? I did nothing other than (in order):
Go online, choose "yes" when asked to update. Installed update 2.06
Installed high-res pack (already DLed, on HD).
Installed skins pack update (already DLed, on HD).
Now I can't log in. I need help here, what's going on?
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Same here krusty. Irritating isn't it? :( Get a new release, then can't get on to try it out. Same thing happened one night last week.
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It sounds likes others CAN get on. Raptor was hosting an HTH room. Widewing said he flew duels in the new spits to test them out (DA I'm guessing). So what's the dealio? Why can they get on, but we cannot?
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Krusty, I think it may be a firewall issue! I had the problem since 2.05p3 and tried different fixes and work arounds (including disabling anti-virus or firewall). Eventually I ended up leaving anti-virus running and disabling the firewall and haven't had any problems since then.
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I only have a hardware firewall on my router. As of yesterday it worked fine. Today it no longer works. Thus it's not my router, but thanks for the suggestion.
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*bump*
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Krusty, just a wild guess here, but maybe your firewall doesnt recognize AH after the new patch?
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Have you tried disabling the firewall or by-apssing the router? Here is a clue.
If you can connect to the WEB server, but cannot log into the game (i.e. you get no arena list after logging in), then it is a good bet a port is being blocked as the authentication server and the WEB pages are on the same physical server.
Anti-virus programs can also cause this.
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Skuzzy, has anything changed in regards to ports between 2.05 patch 4 and 2.06 patch 0?
I checked my router's firewall settings and there's nothing being blocked. I've got port triggering enabled to simplify things on my end, but I think that should cover changes (the port would stay open if I initiated the exchange, and if AH is trying to open port XXX then I'm doing the initiating, it should be fine)
My AV is simply Norton AV 2002. It does e-mail and active scans, and that's about it. It's never blocked ports on anything before. I will try with Av disabled.
EDIT: No joy. Also I ran my virus definition update while I was at it, and the AV software said it couldn't connect to the Internet. Odd....
EDIT 2: I just tried pinging the very server I'm browsing content of right now.
Pinging http://www.hitechcreations.com [12.193.161.229] with 32 bytes of data:
PING: transmit failed, error code 65.
PING: transmit failed, error code 65.
PING: transmit failed, error code 65.
PING: transmit failed, error code 65.
Ping statistics for 12.193.161.229:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
wtf??
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Uh, I would check your firewall. Something is definately blocking something. That error message means the ping utility was not able to establish a connection.
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How can I not have a connection if I'm browsing the web, posting messages, checking my e-mail, etc?
EDIT: Hrm... you think a router reboot might do the trick?
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Wouldn't hurt. Remember, pings use an ICMP packet type, not a TCP packet type.
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Well I don't know what's wrong... I rebooted the router but the modem lights don't look right. The service is paid, so it's not like they cut it off or anything. I can't ping anything. I'm surprised I could check my POP3 mail and browse the web.
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Krusty Post the following plz:
1. Modem Type
2. Light Status
3. Router Type
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D-Link DCM-200 with Power, Link, Act, and Status lights.
Power's on. Link is blinking about 2 blinks a second, status is steady. I think Act flashes when there's activity but rarely when I'm looking at it.
[EDIT: http://www.computer-hardware-components.com/photos/1328_l.jpg ]
Router: Netgear RP614v3. It's got a WAN/Internet light that's blinking about as fast as the modem's link light is. The lights for each individual plug (there are 2 in the router) are steady when I go to check it (it's in the other room).
[EDIT: http://kwshop.co.kr/p_images/RP614V3-P01.jpg ]
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odd the Link should be Solid :eek:. But one thing we can do is have you Direct Connect to your computer, Hook the DSL Up to the NIC(Ethernet) Card itself, Bypass the router and then try logging onto the server, Pinging Etc.. Post Results :O
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Actually I can't do that... There are 5 other PCs hooked on the upstairs floor to the same modem, and I'd get all holy hell rained down upon me for such a thing.
EDIT: If it keeps up I'll just contact the ISP (Comcast) and see what's up with their end.
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Okay help me out here folks, I've pretty much confirmed it's not my ISP, nor is it my router/modem.
I should have done this FIRST, but I didn't think of it til now. I thought it was odd that I was connecting to AH fine until I installed 2.06.
Anyways, I rebooted into safe mode with networking and I can ping things just fine. Then I boot normally and it's fubared again.
What gives?!?!
I'm not an amatuer when it comes to fixing my own probs, but I admit I now almost nothing about networking/connection problem solving.
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Hi Guys,
I'm still on patch 2.04 - haven't been online in a while, but tried to get back on tonight. I have the same issue about not being able to get online!
I turned off the Windows Xp firewall, I put my computer on the router's DMZ, tried port forwarding ports 2000-5000 - no go! This sux. Anyone find a fix to this yet?
I've flown AHII since it came out with my present settings. Why this problem now - without even upgrading the program? The issue is clearly not due to the new version, since I can't get online, and I'm not using the new version yet.
BTW, I can ping the Main Arena just fine.
=RSVP,
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Originally posted by Hedgehog
Hi Guys,
I'm still on patch 2.04 - haven't been online in a while, but tried to get back on tonight. I have the same issue about not being able to get online!
2.04 doesn't know where the new AT&T servers are thats why you can't connect. Skuzzy has said that those with the older versions MUST download the new vers to play. Krusty problem on the other hand sounds like a duzzy !
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So I went into the msconfig and basically disabled everything under startup that I could and I'm still getting the problem. I need some ideas folks.
Suggestions?
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hmmmm, Still can't log in. Turned off Firewall and completly disable Norton. Also not getting Auto Update to work. When trying to log on, Says a brief message about Game Zone firewall, I don't even have that program. I have Norton Internet Security 2005. This must of occured since the latest update. Grrrrrrrr. Game played fine, even with Firewall on before, had sight excepted set up on it.:(
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Originally posted by TCat9
This must of occured since the latest update. Grrrrrrrr. Game played fine, even with Firewall on before, had sight excepted set up on it.:(
That's the funny thing, same here! But why would installing AH updates screw your connection up?
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Okay I got it to work.. Was the damndest thing, too.
I have ZoneAlarm installed but not running (you have to manually start it up, won't load with windows) and I did not load it, but when I installed 2.06 it was doing bad things, or something. Even though it wasn't "running" it was still active and it was screwing up my PC. Found this by searching for the error 65 code on microsoft. Suggested allowing ZoneAlarm the proper priveledges, I just uninstalled the bugger.
I only had it installed for testing purposes (and the tests revealed I really didn't need it).
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Hmmm, again. I don't have Zonealarm, but it keeps referring to it when I log, double grrrrr. Also, I just messed up AH. I manually downloaded the newest patch and ran it and it did not complete, said I updated wrong, triple grrrrrr. Now my Version 2.05 Patch One is in error and won't load. lol HAT TRICK grrrrr. Any suggestions. Thanks:mad:
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Back to square one. I was able to go into my AH directory and get back my 2.05 Patch 1 version, PHWEYYY!! Game will load good, but still have same problem as Krusty. Now I'm trying to search for that dag Zone Alarm thingy, lol, I can't find it.:confused:
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You must be at "Version 2.05 Patch 3", or later, before you can connect online. If you are running a version prior to that one, then you must manually download and update the game.
You can safely install the latest full version of the game without loosing any of your settings. Here is the full version. (http://downloads.hitechcreations.com/AH2061.EXE)
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Thanks Skuzzy, I'll try that. lol, I have stupid dial up, it will take a while. Anyone have the disc that they want to mail me, hehehehe. Thanks again.