Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: zigzag on November 23, 2005, 05:56:04 PM

Title: Login trouble
Post by: zigzag on November 23, 2005, 05:56:04 PM
Havin a problem loging in,.....I tried to change my email information and have recieved no email to the new address. Now my password has changed and I dont have the new one. HELP~!!!!!!!!!!!

disaacs2@fuse.net
Title: Login trouble
Post by: loony1 on November 23, 2005, 07:19:10 PM
i am not sure how but when i resend my password to my e-mail it gets sent to my bulk mail
check there to see if its there.
just an idea.
Title: Login trouble
Post by: fuzeman on November 23, 2005, 11:17:13 PM
Bad timing but I think a phone call is in order.
All the contact info you could want:

HiTech Creations, Inc.
210 Park Blvd., Suite 100
Grapevine, TX 76051

(817) 251-1540
(817) 251- 6731 fax

Contact Email: info@hitechcreations.com
Billing Email: billing@hitechcreations.com
Support Email: support@hitechcreations.com
Title: Login trouble
Post by: fuzeman on November 24, 2005, 12:04:47 PM
HTC offices will be closed until Monday morning.
Title: Login trouble
Post by: Schatzi on November 24, 2005, 12:09:40 PM
ZigZag, have you tried going to HTC homepage, Support, Account admin and have your password resent to your email adress. All you need to know for that is the name you log in with on the start screen. (*not* your ingame CPid!)
Title: Login trouble
Post by: fuzeman on November 24, 2005, 06:26:56 PM
Try this , using Windows Explorer, goto your Aces High file and into Settings folder.
Look for a login.cfg file and open it with notepad. If you 'save' your login name and password, they should be in there.
Do not use 'always open this file type with this program' and make sure its unchecked.
Title: Login trouble
Post by: zigzag on November 25, 2005, 11:15:16 AM
Quote
Originally posted by Schatzi
ZigZag, have you tried going to HTC homepage, Support, Account admin and have your password resent to your email adress. All you need to know for that is the name you log in with on the start screen. (*not* your ingame CPid!)


That was the ticket.   Thanks for the help guys.