Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Treize69 on January 04, 2006, 04:31:36 PM

Title: Lost username/password
Post by: Treize69 on January 04, 2006, 04:31:36 PM

Had them saved for autologin, but they disappeared. Do I have to call 817-251-1540 to try and recover them, is there a way to find them online? (all things I've found need your username to recover your username :huh )

Title: Lost username/password
Post by: Skuzzy on January 04, 2006, 04:42:43 PM

If you do not know your login ID, then you will need to call/email us.  Be prepared to supply some other form of information, such as the billing information in the account (i.e. credit/debit card number) so we can find the account and verify it is yours.

Title: Lost username/password
Post by: Schatzi on January 04, 2006, 04:43:24 PM

You need your username to get password resend.


I guess best bet is calling HTC and try to convince them you are the rightful owner of your callsign and explain your way out of the memory loss :).


Edit: LoL Skuzzy beat me :).

Title: Lost username/password
Post by: Delirium on January 04, 2006, 11:51:00 PM

In the settings folder is a file called 'login.cfg'  if ya open it with notepad, you can view whatever was used last login.

If you erased the login, you're gonna have to call HTC.

(I generally back up the setting folder in case of stuff like this)

Title: Lost username/password
Post by: Treize69 on January 05, 2006, 05:53:09 AM

I only use one credit card for online services, so that should be an easy one. Thanks guys. :aok