Aces High Bulletin Board

General Forums => Hardware and Software => Topic started by: Dace on April 16, 2006, 02:30:26 PM

Title: Brooke... guess what
Post by: Dace on April 16, 2006, 02:30:26 PM

Finally got my new eVga card today,....2 capacitors broke off top top of the card.:cry    Shoulda listend to ya I guess. So dumb...never seen a card just floppin around inside the box like that. O well lifetime warranty is cool I guess:(

Title: Brooke... guess what
Post by: 38ruk on April 16, 2006, 09:05:31 PM

Sorry to hear that Dace . I posted in your thread that i had never had an issue with EVGA, but to have a card floating around in a box is inaccusable. Hope it works out for ya . 38

Title: Brooke... guess what
Post by: Reschke on April 16, 2006, 11:58:00 PM

I have bought several BFG cards and never had an issue with them flopping around inside the box.

Title: Brooke... guess what
Post by: Brooke on April 18, 2006, 06:55:40 PM

Dace, sorry to hear that.  You should be able to send it back to the place you bought it from, not to eVGA on warranty.  Sending in on warranty to the manufacturer can take a very long time to get a replacement -- returning it for replacement from where you bought (retailer) should take days to get a replacement.  If that's not the case for you, I suggest using newegg.com next time.  They were great when I had the same trouble.

The eVGA cards are probably fine as long as they don't break in shipment, but I had two in a row arrive broken in shipment and could tell from their packing and the card design that breakage would be a major issue for eVGA.

I ended up going with XFX, which had (at least for me) very good, safe packaging and a double-lifetime warranty (warranty for you and for whoever you sell it to, if you do resell it).  I've been very happy with it.