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Help and Support Forums => Technical Support => Topic started by: Bedsheet on May 01, 2006, 09:14:10 AM

Title: graphics/controller issue?
Post by: Bedsheet on May 01, 2006, 09:14:10 AM
Ok the second page of the clipboard that is visible in joystick settings and joystick select is never where is should be and currently it's rotating non stop around the hook at the top left of the clipboard.  It is difficult to say the least to interact with this rotating page even if I could.
    Also when I jump into the cockpit I imediately get a pair of messages not to move my controls so rapidly.  As the engine spools up I start a slow left roll/turn until i'm spinning presumably as fast as my framerate allows, it looks nearly like a ball it's so fast when going to an outside view.  This control issue exists whether or not I have my joystick plugged in OR mapped with the CM control Center.  I use CH Products Pro USB Throttle and F-16 combatstick which is also USB.
   Not sure what specs you need so i'll jsut post everything I know
 Processor Athlon 64 4200+ X2
 Ram 3GB
Video Dual ATi X1900 in Crossfiremode
Sound Blaster X-fi
MB  Asus A8R32-MVP
 
  If you need anything else let me know.
Title: graphics/controller issue?
Post by: Roscoroo on May 01, 2006, 09:30:33 AM
you have to disable one of the processors i believe .
Title: graphics/controller issue?
Post by: Bedsheet on May 01, 2006, 10:01:33 AM
I'll try that but it will be the only program that I would need to do that for since AMD patched thier drivers.  will update in a moment.


  Ok, that had no effect.  Note my aircraft and artificial horizon are jumping and moving like crazy even sitting without the engine running on the ground.  If I start the engines the view goes crazy.  I'm not sure how to describe it, but imagine a top spinning on all 3 axis at once.  now with the engine off it will calm down after a bit I can see down the runway even( looks great btw) but apparently i'm pulling back and to the left on the stick no controls respond and my aircraft is wobbling very fast side to side.
Title: graphics/controller issue?
Post by: Docc on May 01, 2006, 11:39:56 AM
Unplug your joystick, start up AH and see if everything is normal.  If so....exit AH, install your joystick and drivers, CALIBRATE IN WINDOWS, then start AH and calibrate there
Title: graphics/controller issue?
Post by: Bedsheet on May 01, 2006, 12:18:45 PM
control issue exists whether or not I have my joystick plugged in OR mapped with the CM control Center
 

   I'll add the calibration in windows works wonderfully.  As does my control setup in IL-2, X-3, Battlefield series (1942, 2, veitnam), and so on a few others but you get the point.

 Another point if info.  When I click to select joystick and pick axis the respective axis all change numbers as they should when I move that repsective axis.  None of the number in the window is moving when I am not touching my controls.  Can not interact with the fold out page where you actually select joystick or mouse, and when it does manage to stop spinning it's usually behind the clipboard anyway.
 
I took some screen shots where should I send them?  maybe they will be more helpful.
 Hmm also note.  I disabled Crossfire from my vid cards and it seems to have fixed the spinning air plane issue.  However I am still having the control issue.  The stick all the way left and the (throttle?) control in the P51 forward by left knee is moving back and forth very very fast.  Also the fold out page on the clip board is still orbiting the eye hook.
Title: graphics/controller issue?
Post by: Docc on May 01, 2006, 12:44:49 PM
Sounds like a control trim problem.........what kind of controller are you using?  I'm not an expert on this but its known that some controller software does not work with AH.  When that is the case you have to use the AH interface to set up your controls.
Title: graphics/controller issue?
Post by: Docc on May 01, 2006, 12:49:58 PM
Sorry, just re-read your first post.   Looks like the problem resides with the video card setup you have.  If no one else can answer then I suggest you contact Skuzzy at HTC and ask his recommendation.  Your technology is way beyond mine LOL.
Title: graphics/controller issue?
Post by: StarOfAfrica2 on May 01, 2006, 01:51:11 PM
My first thought would be a driver issue.  ATI has been having some doozies with the new round of video cards.
Title: graphics/controller issue?
Post by: Bedsheet on May 02, 2006, 12:41:48 AM
Do you think maybe that the 2 issues are connected then? control issue AND graphics?

 I'm using Catalyst 6.4.
Title: graphics/controller issue?
Post by: Docc on May 02, 2006, 12:58:04 AM
It's a video issue........with your joystick unplugged it still doesn't work so it's not a control issue.
Title: graphics/controller issue?
Post by: Bedsheet on May 02, 2006, 01:00:26 AM
Makes as much sense to me as anything.  I did jsut get an email from the HTC tech guy.  Hopefully we can get this sorted out
Title: graphics/controller issue?
Post by: StarOfAfrica2 on May 02, 2006, 02:29:11 PM
If your controllers work in other games then it can only be a calibration issue.  Only 3 things I have ever seen cause the described control problems.  

1)  Broken controller.  Pinched wire or bad potentiometer or something putting out a constant signal when it shouldnt.  

2)  Loss of calibration.  Try deleting the joystick configuration file in AH and see if it fixes when you recalibrate after entering the game again.

3)  I noticed when using a USB adapter for my analog gear that I never could get a proper calibration.  No matter what I did it would not stay calibrated.  I'm guessing it was due to the way the USB adapter polled the stick, since it did not directly support my stick in any of it's configurations.  Yours is true USB, but there could still be some kind of "noise" on the line.  

The fact that it only happens in AH2 leads me to #2.  If it was a physical or a "noise" problem on the line, you'd have input problems in other games too.  You dont.  

The video issue has to be unrelated.  My best guess is still drivers.
Title: graphics/controller issue?
Post by: Bedsheet on May 02, 2006, 03:00:29 PM
No luck deleting the controllers, I even uninstalled all the software and started over.  \
      Also it is my understanding that USB devices aren't "calibrated" per se it's differnt.  
        Also USB ports normaly are powered and will power off when not being used so you will lose "calibration" when the port wakes up again, simply moving your controls to thier limits  "re-calibrates" them.  Finally, if this is the case, some calibration issue, then how/why would I have the same issue when the joysticks are uninstalled and unplugged?  I'm really at a loss here,  Note I did have the mouse set to fly a couple times and same effect.  Remember in the joystick setup screen, where you choose axis and effect, those numbers properly reflect joystick /throttle/ and rudder position and aren't jumping around.  
     Maybe it is just a general hardware issue Motherboard USB port driver or some such?
Title: graphics/controller issue?
Post by: StarOfAfrica2 on May 02, 2006, 06:53:28 PM
There are 2 different kinds of USB ports on a computer.  Some "sleep" and others dont.  There's usually a jumper to set that, but the default is power always on (at least for my motherboard, YMMV).

USB devices still calibrate.  The only one I know of that was ever all digital was the Microsoft Sidewinder.  The rest use pots just like an analog stick.  The only difference between, say, a CH Fighterstick USB and a CH Fighterstick (analog) is that the USB one has a small circuit board inside with a chip on it that "talks" to the computer and identifies itself and sends movement info to the computer.  The older analog ones dont have that little brain in there, and the computer has to actively "poll" the port the joystick plugs into to check for input.  The guts of my analog CH gear are identical to their USB counterparts except for this circuit board.
Title: graphics/controller issue?
Post by: Bedsheet on May 02, 2006, 08:59:48 PM
I see.  I have an ASUS A8R32-MVP, is there a way to find out though i'm almost 100% certain they sleep.  For instance I iplay BF2 mostly now and usually when I first   start my joystick is stuck in a corner somewhere and I simply have to move it to the four corners and all is well.
Title: graphics/controller issue?
Post by: StarOfAfrica2 on May 02, 2006, 10:01:08 PM
I'm not sure.  This is the link to the manual for your motherboard

http://dlsvr03.asus.com/pub/ASUS/mb/socket939/A8R32-MVP%20DELUXE/e2535_a8r32-mvp-dlx.pdf

Its about 5MB and I cant download it on the dialup I have here at work.  It will be awhile yet before I can get home too.  If no one has looked it up by the time I get home I'll check it out.  Yours has up to 8 possible USB headers, mine has 4.  2 of mine are always on, the other 2 are like you describe unless I change the jumper.  I'd almost bet money yours can be changed too.
Title: graphics/controller issue?
Post by: Bedsheet on May 02, 2006, 11:23:24 PM
Well I read in the manual about setting up the USB ports and it does a good job to tell you what you can pick but does not explain what those options do and no mention of jumpers.  But assumeing this is the issue would it still do this with the joystick dirvers and software uninstalled and the joysticks unplugged?  The ingame effect that is.  It still seems odd to me that I can watch the nubmers in game on my stick move correctly and center when the sticks are yet when I get into a plane it says not to move my controsl so quickly and i'm locked back and left and unable to counter by pressing stick forward and right.

  So maybe the question is,  Is AHII compatible with CH Control Manager or USB CH Products controls?

 And I've just come to think this is an awful lot of hassle for a rather poor pilot to get shot up.
Title: graphics/controller issue?
Post by: StarOfAfrica2 on May 02, 2006, 11:54:39 PM
Have you tried uninstalling the Control Manager?  I know someone will take my head off for this, but people have had problems with it and AH.  Not everyone.  Its fans seem somewhat rabid.  But it cant hurt to try uninstalling the program and calibrating controllers with out the CM.  If you uninstall it, calibrate, start AH and calibrate, and still have problems then you know its not the CM software.  I know its tedious, but sometimes eliminating one thing at a time is the only way to find the problem.  

Something else you can check, make sure that in the AH control mapping setup that each axis is properly matched to the right controller.  Make sure your X or Y axis isnt mapped to the mouse or something silly like that.  Roll -> X axis -> Joystick  Pitch -> Y axis -> Joystick  Rudder -> Z axis -> Joystick etc.  If the mapping is off it could cause that but look fine in calibration.
Title: graphics/controller issue?
Post by: Bedsheet on May 03, 2006, 01:02:27 AM
ok uninstalled the CM like you suggested.  and after screwing around and even updating the driver for my mouse, I did manage to get roll stick control on the mouse.  However I was not able to control rudder OR pitch.  Also after a few moments of messing with the clipboard firing the guns and such I lost roll stick control.  Note aside from the clipboard fold out page graphics are perfect and are doing as far as I can tell exactly what they are being told to.  I also have both stick unplugged right now something somewhere is giving inputs to the game in the form of axis control that I can not find or override?

  Could this be an issue related to the fact that everything is USB, mouse/keyboard/ both controllers?
Title: graphics/controller issue?
Post by: StarOfAfrica2 on May 03, 2006, 01:50:53 AM
Now there's a thought.  Dont suppose you have a standard PS/2 mouse and keyboard you could try?  Or does your computer even have hookups for them?
Title: graphics/controller issue?
Post by: StarOfAfrica2 on May 03, 2006, 02:11:51 AM
USB devices can be flaky.  Power can fluctuate.  I was under the impression XP had fixed most of the USB issues, but after just a bit of reading it seems not.  

I did find one possible help on the "sleep" thing.  Go to Device Manger, find the USB Root Hub entry(s) and right click, go to Properties.  Far right tab will be Power Management.

(http://www.usbman.com/IMAGES/winxpu1.jpg)

Clear the check box.  Thats at least the software level.  I'm sure there's a hardware level switch as well, but if not then this might help.
Title: graphics/controller issue?
Post by: Bedsheet on May 03, 2006, 03:22:31 AM
Done.  None available.  Last mouse broke and my freind "borrowed" my old keyboard.  I have a Saitek Eclipse keyboard and a Kensington Mouse.


  BTW I want to say thank you to everyone trying to help.  It's long overdue.
Title: graphics/controller issue?
Post by: StarOfAfrica2 on May 03, 2006, 12:04:36 PM
If you cant get rid of the USB mouse and keyboard to test, at least check to make sure they arent sharing IRQs with your joystick.  USB devices absolutely hate sharing IRQs with each other.  XP is a slight improvement over W98 becuase there are more IRQs to assign, but they still dont like sharing.  

If you do end up narrowing it down to a USB problem, I suppose you could always go with a powered hub, but that has problems of its own.
Title: graphics/controller issue?
Post by: Bedsheet on May 03, 2006, 02:03:02 PM
Can't figure out how to tell IRQ on my USB devices.  Everything says location 0 though, is that what we are looking for?
Title: graphics/controller issue?
Post by: StarOfAfrica2 on May 03, 2006, 05:05:17 PM
In the Device Manager, if you go to each device and right click it, select Properties, the far right tab should be Resources.  That should tell you IRQ settings.
Title: graphics/controller issue?
Post by: Bedsheet on May 04, 2006, 09:02:22 AM
All I can find is general driver details and power management.  Details has no entry for IRQ either.  Those 4 menus tabs are on each USB device even the printer.
Title: Clipboard Spin
Post by: Condor93 on July 02, 2006, 01:58:22 PM
I'm having the same issue...clipboard spins open....and doesn't stop spinning.  Its dizzying to read the roster....
Title: graphics/controller issue?
Post by: Skuzzy on July 03, 2006, 07:09:20 AM
The spinning clipboard issue usually means you have a dual core AMD system, and you are running Windows XP.  There is a bug in Windows XP, related to dual core CPU's when running multi-threaded applications (Aces High II is highly multi-threaded).  MS has issues two hotfixes, so far, but have not managed to fix it yet.

Here is a work-around.  Right-click on the Aces High II startup ICON.  Select "Properties" from the pop-up menu.  Select the "Compatibility" tab from the dialog panel.  Check the box to run in compatibility mode and select Windows 98/ME from the list.  This forces the game to run on one CPU core which gets around the bug in the operating system.
Title: graphics/controller issue?
Post by: Condor93 on July 06, 2006, 12:46:56 AM
That worked!

Thanks, Skuzzy!