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General Forums => Hardware and Software => Topic started by: Stone on May 18, 2006, 01:15:55 PM

Title: OMG New PC crashes in AH :(
Post by: Stone on May 18, 2006, 01:15:55 PM
So I finaly get the new PC, and it keeps crashing :(

AH only game installed so far, so have not tested other games.

Did instal 3dMark 06 and got 2788 3DMarks.
Dont know if that is normal for my system, but in CPU  test I got 0 FPS :(
CPU score was 714.

First crash in AH offline. I up a mustang, set all sliders on max. Flying 1024 textures in 1280x1200.

Sudenly I notice a grey balk going out right from the P51 dash board to the left. Moments later I crash into a plane, and from the out side view I can see that the P51 has a large grey rectangel going all the way to the ground ?

Well the pc did not crash that time, I did :cry

Then while down loading 3Dmark05 and surfing some other page, I decide to open AH2 web page, and now the PC crashes. The screen freezes and there is collor full verttical stripes all over the screen.

Third time I am down loading 3Dmark05 again while testing AH2 offline.
Setting the stick buttons etc.

I up a spit and climb to the circling P38. At D400 PC freezes and reboots.

My hardware :(
- ASUS A8N5X
- AMD64 3000+
- 2 * Kinston 1024 RAM 400MHz CL3
- Gainward GF7600 GT PCI-E (8.3.9.1 date 13.2.2006)
- Caviar 250GB SATA3GB/S 7200RPM 16MB
- Sony floppy drive.
- Nexus breeze case 400W
- LG DVD+-RW
- Logitech classing keyboard (no drivers)
- Creative gamer mouse HD7500 (drivers from CD)
- Thrustmaster top gun afterburner II joystick (no drivers)
- WinXP home SP2 . (all win updates installed)

Any suggestions on drievers and settings?

Or maybe I did get a broken PC again :(
Title: OMG New PC crashes in AH :(
Post by: 68DevilM on May 18, 2006, 02:00:57 PM
my computer froze and then crashed last night, right as i opened up with my guns on the tail of a la7.......uugggggg!!!!!:mad:
Title: OMG New PC crashes in AH :(
Post by: 68DevilM on May 18, 2006, 02:01:47 PM
hey stone whats up with this?

- Thrustmaster top gun afterburner II joystick (no drivers)
Title: OMG New PC crashes in AH :(
Post by: Eagler on May 18, 2006, 02:20:37 PM
mine crashed this morning - but was able to play for about 10 minutes at lunch without an issue
Title: OMG New PC crashes in AH :(
Post by: Stone on May 18, 2006, 03:41:40 PM
Quote
Originally posted by 68DevilM
hey stone whats up with this?

- Thrustmaster top gun afterburner II joystick (no drivers)


The joystick does not come with drivers.
Title: OMG New PC crashes in AH :(
Post by: Stone on May 18, 2006, 03:49:36 PM
Running memtest86+, and it finds somthing:

tst - 6
Pass - 1 and 2 +
Failing Address - 0004e2ad3d4 1250.8MB
Good - 00400000
Bad - 00000000
Err-Bits - 00400000
Count - 1
Chan

And

tst - 6
Pass - 1 and 2 +
Failing Address - 00030f6c8c0 783.7MB
Good - 01000000
Bad - 09000000
Err-Bits - 08000000
Count - 1
Chan

Running Memtest86 found same error.

So maybe I have defect memory? Or is it the CPU / MOBO ?

I guess memory error could make the stripe things on the screen (thats why I started to test the momory)

Maybe it also can do that strange erratic poligons in AH2 ?

So I got 2 x 1GB, wich one is the dead one :P
Title: OMG New PC crashes in AH :(
Post by: TequilaChaser on May 18, 2006, 04:03:07 PM
send both back, get Patriot or Corsair memory....... 2 x 1gig extreme dual channel/buffer type.....
Title: OMG New PC crashes in AH :(
Post by: Roscoroo on May 18, 2006, 04:05:53 PM
bad memory will eventually cause windoz to crash and mega error out.... (i'm a crash test dummy for bad memory ... btdt tons of times)
Title: OMG New PC crashes in AH :(
Post by: eagl on May 18, 2006, 04:27:06 PM
It's either bad memory or the mobo bios is configured to run the memory at too fast of a speed.
Title: OMG New PC crashes in AH :(
Post by: 38ruk on May 18, 2006, 04:56:36 PM
As eagl said , make sure your motherboard isnt running the memory out of spec. Have you tried just one stick of ram ?  I would also lossen the memory timmings to see if it helps .  Tried different drivers for the 7600? I know with my 7800 that any of the 84.XX series drivers crashed me to desktop everytime . With 81. 82.xx series drivers it runs fine . 38
Title: OMG New PC crashes in AH :(
Post by: Roscoroo on May 18, 2006, 05:21:59 PM
frying parts Roo style ... 95% of this collection by urs truly :D

Ocing has its downfall sometimes

(http://www.onpoi.net/ah/pics/users/thumbs/301_1147990609_dcp_0001.jpg) (http://www.onpoi.net/ah/picpopup.php?ImgId=37568)
Title: OMG New PC crashes in AH :(
Post by: Wolfala on May 18, 2006, 05:28:41 PM
Quote
Originally posted by Roscoroo
frying parts Roo style ... 95% of this collection by urs truly :D

Ocing has its downfall sometimes

(http://www.onpoi.net/ah/pics/users/thumbs/301_1147990609_dcp_0001.jpg) (http://www.onpoi.net/ah/picpopup.php?ImgId=37568)



I count 23 sticks of RAM and 5 CPUs....



What this is telling me is...Don't listen to your OC advice!

:)
Title: OMG New PC crashes in AH :(
Post by: Krusty on May 18, 2006, 05:54:06 PM
No! It's telling you "Don't OC!" :D

"Sudenly I notice a grey balk going out right from the P51 dash board to the left. Moments later I crash into a plane, and from the out side view I can see that the P51 has a large grey rectangel going all the way to the ground?"

That doesn't sound like a memory problem. That sounds like 3D driver problems to me. I could be wrong, but I think that's video related, not RAM related.
Title: OMG New PC crashes in AH :(
Post by: Roscoroo on May 18, 2006, 06:00:54 PM
lol

that pile was all expected to happen ... that how I learned  

a couple of the ddr sticks were bad from the gitgo and the morgan cpu i popped on purpose while earning to bridge cpu's  

the green amd is a 1.8 that just  cant maintain any stability at any setting (it was that way from day one)

running the old k-6 cpu's at 580+mhz  took out tons of simm ... ive still got that pc and it still lives ... asus mb w/500mhz k-6 at 560mhz it may even still beable to play ah if i get a better vid card

the pent pile is all cpu's that died from our famous thunder storms ... surgeprotectors never have saved one yet .. were as my 1.3 amd machine has survived every one (bridged cpu slight oc and still can play ah2)

so basically if your gonna OC take the time to research /learn /and play with sacrificial parts :aok
Title: OMG New PC crashes in AH :(
Post by: Skuzzy on May 18, 2006, 07:05:26 PM
Graphics anomalies can be manifested by bad RAM.  The video card has to read data from RAM and all it takes is one bad read to make for an entertaining video display.
Title: OMG New PC crashes in AH :(
Post by: Stone on May 18, 2006, 11:20:58 PM
I have not OC, the problems started right away out the box.

I had the PC store assemble and _test_ the PC. Even payed them 65€ to do so :(

If I recall correctly, the memtest86 displayed memoryspeed to be 201 mhz or 202 mhz. I guess that is normal ?

I just hope that it is one memory stick that is broken. That way I might be able to use the PC with 1gig, while the other stick is traveling the world with the post office.

I just wory that its somthing else tho.
The addresses given by memtest86 are:
1250.8MB and 783.7MB

I am no expert, but could that mean that both sticks are bad? Just wondering as one stich is 1024MB and 783.7 is below that and 1250.8MB above.

Then again, if there was some problem with mobo or somting else, it would be strange the memtest always finds the same bad spots?

But getting two bad memstiks is just beyond bad luck !?!

Or could it still be one stick that is bad, and the addresses are somehow different due to dual channel ?
Title: OMG New PC crashes in AH :(
Post by: Stone on May 19, 2006, 12:56:53 AM
I am now running memtest86 on separate memory modules.

On the first it errors:
tst - 6
pass - 0
Failing Address - 000271569ec 625.3MB
Good - 00400000
Bad - 00000000
Err-Bits - 004000
Count - 3
Chan - 1

On the other pass it did not find a problem.

On the other module, on the first pass it did not find any problems. But I keep on running for a few passes.

Strange that with two modules it fins two bad spots, but separate only one ?
Title: OMG New PC crashes in AH :(
Post by: Stone on May 19, 2006, 01:22:32 AM
Unbelivable but now memtest-86 finds the problem from the other stick also.

tst - 6
pass - 1
Failing Address - 0000f83573c 248.3MB
Good - ffffbfff
Bad - ffffffff
Err-Bits - 00004000
Count - 1
Chan

So some how I have managed to get TWO bad kingston memory modules :eek:
Title: OMG New PC crashes in AH :(
Post by: Krusty on May 19, 2006, 01:28:17 AM
It's not unheard of. They might replace them for you. Look into it.
Title: OMG New PC crashes in AH :(
Post by: Kev367th on May 19, 2006, 01:50:25 AM
Memory is the one part of the system you shouldn't skimp on.
Sorry but Kingston isn't exactly known for their quality products, cheap and cheerful.
Especially for use with an AMD 64 you want some good quality stuff.
Corsair, OCZ, Mushkin etc, yup they are more expensive, but well worth it.

One suggestion may work (it does for the 7800's) go into your BIOS and set the PCI Latency timer to 256.
Title: OMG New PC crashes in AH :(
Post by: StarOfAfrica2 on May 19, 2006, 02:42:00 AM
I have to agree.  At one time Kingston was known for good quality RAM at an affordable price, but those days are long gone.  Memory gets stressed harder than ever these days and its one of the few areas where you really cant skimp.  One of the biggest reasons I shop Newegg so much is the reviews.  I can see how many people are reviewing a product and how many of them are bad.  If there are no reviews, or only a few, and its RAM, stay away.  Let someone else be the guinea pig.  Saving a few dollars now isnt worth the headache of waiting while you RMA it after you find out its bad.
Title: OMG New PC crashes in AH :(
Post by: Stone on May 19, 2006, 03:51:38 AM
Well, the PC shop only has Kingstone and then some noname value ram.

I have now returned the PC for "service".
Im totaly depdressed over this now.

I wanted to buy all stuff from one supplier. It limits my options on products, but I want waranty. And I did not want to deal with DOA products.

I told them to test the setup so I dont have to return it right away.

Well here I am, returned the PC next day, after hours of testing :(

They did not test it good enough it seems.

And in stead of suggesting to compensate, they treathen to bill me 30€ + all the posting costs, if they dont see the problem.

Great, they did not find the problem the first time around, hope they find it now, so I dont have to play extra !
Title: OMG New PC crashes in AH :(
Post by: Roscoroo on May 19, 2006, 04:54:22 AM
mushkin and Crucial /corsair is about all i use these days and theyve Rma ed  every stick ive ruined no questions asked ... (and it took a very extreame oc to ruin them )  ocz seams to be quality ram also .

Kingston i could get to fail at 4-10% oc easily .. crucial took 45% oc and lasted a week befor it failed (think it coulda went longer if it was kept cooler) shoulda tossed the whole case in a freezer .


 its not uncommon to have bad ram as for the manufacturers aint testing it the way they should anymore .


u guys shoulda seen my collection of blown up V-8's That was even more fun .
Title: OMG New PC crashes in AH :(
Post by: 38ruk on May 19, 2006, 12:46:51 PM
Quote
u guys shoulda seen my collection of blown up V-8's That was even more fun


HEHE i have a couple of them myself , one was an old 350ci chevy motor out of a 69 el camino with a 2 barrel ,which spun a bearing ,  and another was a 427ci 425hp motor that never completely blew up , but it had to have a major before going back in my dads 70 chevelle heh ,he was real happy .  The 72ss nova it was in had 4.56's in 12 bolt rear with an M-22 rock crusher  4speed . Poor motor had to turn 3500rpm @ 60mph hehe . It would only do around 105mph but it did that in a 1/4 M  . Id have to look at the tickets but i believe with the 427 it ran 13.0's 13.1 , but it would float the valves about 30ft from the finish line .  With the little 2 barrel 350 it went 14.2 @ 92mph .   Roo
Title: OMG New PC crashes in AH :(
Post by: StarOfAfrica2 on May 19, 2006, 01:12:48 PM
Stone, tell them the memory failed memtest.  Even the memory companies themselves use it to test their product.  Every online supplier I've ever dealt with recognizes a failed run on memtest as proof the memory is bad (although I always get at least 3 failures before I use it as proof).  Tell them if they cant get it right, you have the proof the memory is bad and they can deduct the cost of it from  your build, then go buy your own.  If they want to slap a fee on  you, tell them you'll see them in small claims court.  This is why I never let computer shops build anything for me anymore.  I usually know more about computers than the jerk behind the counter.  They use cheap parts and charge big markups and like to bully people into paying for the junk they put out when there is a complaint.  I wish I still had my shop, I could make a killing just off the business the other little shops run off.
Title: OMG New PC crashes in AH :(
Post by: MrRiplEy[H] on May 19, 2006, 03:02:52 PM
You're jinxed with hardware Stone. Tell me where you live so I can stay far away from you. :D :rolleyes:
Title: OMG New PC crashes in AH :(
Post by: humble on May 20, 2006, 10:54:25 AM
Quote
Originally posted by StarOfAfrica2
Stone, tell them the memory failed memtest.  Even the memory companies themselves use it to test their product.  Every online supplier I've ever dealt with recognizes a failed run on memtest as proof the memory is bad (although I always get at least 3 failures before I use it as proof).  Tell them if they cant get it right, you have the proof the memory is bad and they can deduct the cost of it from  your build, then go buy your own.  If they want to slap a fee on  you, tell them you'll see them in small claims court.  This is why I never let computer shops build anything for me anymore.  I usually know more about computers than the jerk behind the counter.  They use cheap parts and charge big markups and like to bully people into paying for the junk they put out when there is a complaint.  I wish I still had my shop, I could make a killing just off the business the other little shops run off.


The problem with letting the "experts" build out your system is that the guy actually doing the work usually makes about $8-$9/hr {here in the US}. The vast majority have little cabability beyond the basic install. Basically "building out" your system consists of assembling the parts (30 min tops), loading the operating system and installing the drivers that came with the various components....if your lucky they'll actually do that right. Truthfully you can buy components that dont interface cleanly under such a build....the real key to a custom system is in optimizing the registry to fit.....which very few folks actually do. Does your memory work well with that MB, do your sound drivers cause a conflict elsewhere. Is the driver for your VC compatable with the rest of your system....these are all things that should have been addressed for you. Personally if you ran the memory test within 48 hours of getting the system and it failed...I'd return the system for a refund...and take them to court if they didnt give it to you. Absolutely no excuse for them to ship a system with bad memory....period. You have no clue what else might be wrong. Lot of 2nd tier shops recycle "bad" parts till they find a noob who wont complain.
Title: OMG New PC crashes in AH :(
Post by: Stone on May 21, 2006, 10:04:42 AM
I am beyond jinxed :(

I am loosing faith for the industy fast over here. Lately so many crazy things has hapend.

Like, my Internet died. After some research I was convinsed the ISP DHCP has blocked me. I call the ISP and tell them this. They made a ticket. Next day I call, and wonder why my Inet is still down. They say they call back. Third day I call again (shocking, they did not call me) and still no inteligent information is exchanged. Fourth day I get temp mobile inet, and order new ISP and discontinue the current one. Then out of nowhere an engender is behing our door. No warning, he just appears at our home 9 in the morning? Well he test the line, makes a few calls and gets it to work. I asked what the problem was. He told me that the ISP DHCP had blocked me of some strange reason...

Well I then in a few weeks time get the new ISP. They deliver a new ADSL modem to me. Great, this one works for 6 hours, and then DNS dies ? I reboot the ADSL modem I got and Inet works, but just for some hours, then DNS dies again. I call the new ISP and they ask me to upgrade BIOS. I get home, only to see I allready have the new BIOS.... Call ISP again, and they tell me to drive over to a local shop and exchange the modem. I do that. The shop is full of this modem brand / model. Well the new one works for 6 hours, then DNS dies :O OMG, I call the ISP and now they tell me they have problems with this brand / model ? Comon, this is the one THEY delivered me, and the one THEY have piles of in their store? And the fix they tell me to do, is to disable NAT and FW + all the other inteligent funktions the modem has to offer.

Well I run linux box as firewall, so for me its ok to have a "stupid" modem.

Oh, I hope I get the new PC soon and fully functioning, without any courts or fights. I just want a PC to run games on lol
Title: OMG New PC crashes in AH :(
Post by: Krusty on May 21, 2006, 11:56:49 AM
The way to go is to really build your own. It sounds a lot more complex than it is.

If you already have a case (if you are upgrading) you don't have to worry about that much.

First think about the CPU you want. That's the first thing you consider. You decide what kind of processor, what style chip (i.e. a LGA775 or a Socket A) and what speed. Just look at speeds, and then find out what the socket-type is for that chip.

Second find a motherboard in that socket-type. The motherboard has to be able to hold the CPU, which is why I said think of the CPU first. I use newegg personally, but you can use any online website to find out the specs on motherboards. Once you find a selection in the socket-type you need, there are other considerations -- find one you like.

These are no-brainers. If you want to be able to plug in several PCI cards, you need to find one with 3 to 5 PCI slots. If you want to use your PCIe 3d card you need to find a PCIe motherboard. Basically this is the "what do I have, or want, and how many slots will I need to get there?" step. You don't need to know anything special at this point, you're just adding features in your head.

Once you have that narrowed down, you need to take note of what kind of RAM the motherboard supports. There are 2 major types right now, DDR and DDR2. These are not compatible. You can use one or the other. DDR is PC3200 and the like. DDR2 is found more often on AMD motherboards (just a personal observation). Some mobos have slots for both types, but can only operate with one type or the other installed. You need to buy RAM for the mobo based on the type of RAM it supports. If it's neither of these types keep looking -- you've found a mobo that supports and outdated/old/obsolete/obscure type of RAM and it will be expensive as hell to purchase any.

SIDE NOTE: Read the motherboard specs. Find out how much RAM capacity (total) the mobo can support. If it's got 2 slots it might support only 2GB total. That hinders you a few years from now when you need to upgrade. You can get "value" RAM as long as its by a decent company. When in doubt, your mobo should have a vendor list of all supported RAM types.

So that's the CPU/Mobo/RAM. You've already built the PC there! Basically ... :p

Now just "accessories". One thing to consider is a new PSU. Newer chips and mobos require stronger PSU units. Certain mobos have voltage requirements and state as much. If your current PSU doesn't fit the bill you need a new one. Just look at the total W supplied, and the volts on the 12v rail etc etc. Compare to what the mobo needs (and/or your 3D card if it needs special requirements). Again, basic math ("How many Watts do I need? Of that how many Volts do I need to power the motherboard? Okay last addition, how many special connectors do I need for my PCIe card")

Then plug your vid card in. Plug your sound (if you have a PCI sound card, most mobos have onboard sound now), plug in your NIC (if applicable), plug in anything else, HD, floppy, CD-ROM, etc, just like you're swapping parts in or out, only you're doing it to a new mobo.

Stick the Windows disc in the drive and boot her up! Reinstalling windows is the best thing to do with a new motherboard. Once windows is done installing, you may need to pop in the mobo CD-rom with drivers, and/or CD-ROMs from your other cards (vid, sound, NIC, etc).

You've just built your own PC!

The tricky part is really just CPU/mobo/RAM/ and-or PSU.
Title: OMG New PC crashes in AH :(
Post by: Stone on May 24, 2006, 03:44:02 AM
When I sent the PC for repairs, I sent a mail asking them to have spear parts ready, so we dont have to wait for that.

Well guess what, 3 days later I call and ask why I have not heard from them, and they tell me that they are waiting for spear parts....

:mad:

And it gets worse !

They have now tested the PC and found out that the MEMORY and VIDEO card is broke :O

I mean, out of the BOX the PC has 2 SIM modules and one video card broken ? On a brand new PC ?

What is the odds of that? Worse than Finland winning the eurovision song contest im sure !

I cant help but thinking that there is something more wrong with the damed thing, and it will not be long before it breaks again.

That is, if they get the spare parts and send the PC back to me.

Oh I think im doomed.
Title: OMG New PC crashes in AH :(
Post by: Kev367th on May 24, 2006, 04:12:10 AM
Guess their quality control and testing must be top of the line when they build a new Pc...NOT.

Hope they get it fixed for ya.
Title: OMG New PC crashes in AH :(
Post by: MrRiplEy[H] on May 24, 2006, 11:07:11 AM
The consumer protection laws in finland mean that he'll get replacements for all that stuff unless they can prove he did something himself to break them. Such as spilling beer inside the case etc. :cool:
Title: OMG New PC crashes in AH :(
Post by: Boroda on May 25, 2006, 10:16:39 AM
Quote
Originally posted by MrRiplEy[H]
The consumer protection laws in finland mean that he'll get replacements for all that stuff unless they can prove he did something himself to break them. Such as spilling beer inside the case etc. :cool:


That's why I use piezoelectric lighter to completely kill the parts I have problems to return to seller. The spark is several kilovolts, kills any semiconductors without leaving any trace.
Title: OMG New PC crashes in AH :(
Post by: mipoikel on May 25, 2006, 11:54:53 PM
Quote
Originally posted by Boroda
That's why I use piezoelectric lighter to completely kill the parts I have problems to return to seller. The spark is several kilovolts, kills any semiconductors without leaving any trace.


LOL :D
Title: OMG New PC crashes in AH :(
Post by: Boroda on May 26, 2006, 12:26:12 PM
Quote
Originally posted by mipoikel
LOL :D


The real fun is at Russian overclocker forums. Most of the "gurus" there are 13-15 years old. They know that it's possible to kill ICs with static. Once i read a discussion about "best static generator". They were rubbing cats, synthetic carpets, all that "amber stick against silk cloth" etc, when most of them have gas stoves and piezoelectric lighters... Maybe they all are "humanitarians", not going to study engineering or technical science... It's simple: dry air, 25kV/cm and you get a spark. So most of the lighters are several kilovolts.

If you try this trick - do it in a dark room, when frying a motherboard you can see tiny sparks all over the printed board. Looks fantastic.

BTW, 90% of the service personell don't know this trick too, so I don't share this secret knowledge in Russian discussions. :D

And dealing with warranty departments is a true art. I am proud that I had only one experience when I was unable to return some stuff to seller: they had an office in a factory that was guarded by militia with Kalashnikovs, so they simply didn't let me enter :cry