Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Raptor on July 26, 2006, 10:52:43 PM

Title: Is it just me?
Post by: Raptor on July 26, 2006, 10:52:43 PM: Is it just me or has the MA connection lately been rather poor? Every time I log on this past week, I've gotten "UDP Lost"
Title: Re: Is it just me?
Post by: ALF on July 26, 2006, 10:56:34 PM: Quote
Originally posted by Raptor
Is it just me or has the MA connection lately been rather poor? Every time I log on this past week, I've gotten "UDP Lost"

Have you tried a trace route to nail down where your having the issue?
Title: Is it just me?
Post by: Raptor on July 26, 2006, 11:35:43 PM: Say what?:huh
Title: Is it just me?
Post by: ROC on July 27, 2006, 01:17:01 AM: Hit program, and command prompt, type the tracert hitechcreations.com. Notice I've got a bad hop at #2 and #9s weak, fails again at #14. Shows where you might be having problems on some connections points in your internet system, not a HT problem. Quite frankly, they are only as good as your connection To them.

Lots of power issues with the heat, some areas are failing or stressed. See where the issues are in between you and Hitech, then give your ISP a call and see what's up. Usually there is an online report at your ISPs website showing any issues within their systems.

You can copy and paste this type of information to give to your ISP, and they can take it to present a case to their downstream providers to buck it up and fix some issues.

C:\Documents and Settings\Dad>tracert hitechcreations.com

Tracing route to hitechcreations.com [12.193.161.229]
over a maximum of 30 hops:

1 30 ms 51 ms 90 ms 10.220.128.1
2 36 ms * 26 ms 172.29.120.2
3 18 ms 16 ms 26 ms 68.189.21.33
4 45 ms 27 ms 39 ms svl-edge-16.inet.qwest.net [65.115.64.77]
5 25 ms 29 ms 26 ms solis.lib.or.us [205.171.14.165]
6 53 ms 23 ms 27 ms svx-core-01.inet.qwest.net [67.14.1.62]
7 33 ms 28 ms 29 ms sjp-brdr-01.inet.qwest.net [205.171.214.134]
8 27 ms 31 ms 40 ms ggr2-p3131.sffca.ip.att.net [192.205.33.109]
9 70 ms 76 ms 82 ms tbr1-p012201.sffca.ip.att.net [12.123.13.189]
10 79 ms 67 ms 63 ms tbr1-cl3.la2ca.ip.att.net [12.122.10.26]
11 104 ms 63 ms 62 ms tbr1-cl20.dlstx.ip.att.net [12.122.10.49]
12 68 ms 78 ms 67 ms gbr6-p20.dlstx.ip.att.net [12.122.12.70]
13 75 ms 77 ms 74 ms ar13-p3110.dlstx.ip.att.net [12.123.17.13]
14 * 72 ms 85 ms 12.116.144.38
15 65 ms 70 ms 78 ms http://www.hitechcreations.com [12.193.161.229]

Trace complete.
Title: Is it just me?
Post by: Schatzi on July 27, 2006, 03:38:52 AM: Tracing hitechcreations.com will trace you BBS connection.

For MA and other arenas:

Quote
First, the server IP addresses, to be used for traces/ping plots.

Main Arena Server Address: 206.16.60.39
All other arenas: 206.16.60.38

You can always post trace route here... well let ya know where the issues lie...

PS: You can also get Ping Plotter (http://www.pingplotter.com) . Very handy program to run traces. Output either graphic or numerical.
Title: Is it just me?
Post by: Skuzzy on July 27, 2006, 06:25:37 AM: AOL and Comcast have been having nightmarish problems the last couple of weeks. It's summer time. Happens every year. Once school starts back up (soon in most areas of the country), things shouls start to settle back down again.

Like others have said, a traceroute (UNIX), tracert (Windows), or a Ping Plot (http://www.pingplotter.com) to the arena IP address will show all the routers (hops) your data packets must traverse to get to the arena.

What they do not show, is the path back to your computer. Iti s pretty much gauranteed the path back to your computer is a different route. The only way to see that route is for me (or someone at HTC) to do a trace back to your computer.
If the next to last hop in a trace to the arena shows problems, then more than likely (not always), the problem with your connection lies in the return path to your computer.
Title: Is it just me?
Post by: ROC on July 27, 2006, 11:15:49 AM: Thanks Schatzi, I didn't have the ip to the server, I rarely need to trace.
Title: Is it just me?
Post by: Schatzi on July 27, 2006, 05:37:32 PM: Quote
Originally posted by ROC
Thanks Schatzi, I didn't have the ip to the server, I rarely need to trace.

I dont know it by heart either - i usually copy/paste it from Skuzzy's sticky in TechSupport ;).

[size=0]Now shaddup Schatzi, yer smartass!![/size]
Title: Is it just me?
Post by: Raptor on July 31, 2006, 09:43:20 PM: I have AOL so that may be it. Command Prompt was not recognizing the IP address as an internal or external program so it did not trace anything. I downloaded Ping Plotter and this is what I got. This really doesn't mean anything to me, so maybe someone with a little more know-how will realize whats going on.
(http://img328.imageshack.us/img328/1045/image1is1.jpg)
Title: Is it just me?
Post by: Delirium on August 01, 2006, 07:29:17 AM: Hate to say it, but you really need to drop AOL... you will never have a decent connect unless it is during the offpeak hours, and even then it is questionable.
Title: Is it just me?
Post by: The Fugitive on August 01, 2006, 03:24:12 PM: I agree Raptor. The good news is your ping times are pretty steady, the bad news is they are all over 200. In that chart, green is "good", "yellow" is not so good, and "red" is no F$@#in way ! My pings run around 45 for and average, where yours are 257.

Skuzzy has said in other post that aol is the worst set-up for gaming as not only is the game using the connection, but all of AOL's auto update crap is using it at the same time so you get bad pings, lost connections to the host and so on.

Even a regular dial-up conection would be better than aol.