Aces High Bulletin Board
General Forums => Hardware and Software => Topic started by: Husky01 on August 02, 2006, 02:57:24 PM
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Bought a new video card for my cpu Geforce 5500 256. when going in to dwload the new drivers it said "in oreder to countinue u must remove the old nvidia drivers , so i went in to control pannle add/remove hardware and removed to Nivida drivers after tat it said windows had to resart to contiune instullation. so i resarter her everything seemd good normal stuff ...windows xp was loading tne when it came time for the normal home page to show up there was n more home page !!!! just a black screen.
So what i figuered i did was delet all the video drivers from my cpu OPPPS!!!
I have tryed putting old card back in putting new one in going into BIOS turning it on in safe mode called the nividia help line <--WAS USLESS.
so any help I MUCH APPRICATED PLEASE and thanks in advance.
FYI im ussin a laptop for now:cry :cry :cry :cry
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Boot to safe mode and set the default video card to SVGA. Should boot then.
By the way, you do not remove video card drivers using the Add/Remove hardware. You use the Add/Remove Programs ICON.
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Skuzzy i treid it in safe mode just got a list of millions of drivers??????????
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Any other adivce?
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You should be able to install your new drivers in safe mode. (If you have onboard video). Make sure your onboard video has not kicked in. If it has you need to disable it.
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i dont belive i have on borad video :(
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Look at the back of the puter. You would see another place you can plug the monitor in if you have on board. Otherwise read further.
I would turn it off.
Pull the card out,
put it back in,
boot to safe mode,
if it does not see the new hardware and ask for drivers go to the next step.
Install the drivers from the disk, and reboot.
Then you hopefully have it running. If not I still think its using the onboad if its there.
This is the most simply way to do it without going into device manager. Then you would have to know what to look for so you dont screw up other drivers.
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i thought of that but when i use safe mode all it does is display a list of drivers i cant do anything but read the list ..i cant scroll up down or even esc tat screen
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I need to know if you have onboard video. Look at the back of the pc and look for the plug in for it. Not the one on the new card, but it should look just like it.
I have the same card, and had the same problem. I can try to walk you through this.
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Neg i do not have a on borad video thing
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OK, your problem is not the same as mine if you dont have onboard vid, but thats ok. I wish I could be there this would be alot easier.
Your problem is you removed your video alltogether.
You must get into safe mode. I know you have tried. Tell me how your going into safe mode. Im not convinced you are doing this right.
Here are the proper steps.
1. Restart your computer and start pressing the F8 key on your keyboard. Just start hitting f8 from the time you hear the puter winding back up until the proper screen appears.
2. Select (enable VGA mode) when the Windows Advanced Options menu appears, and then press ENTER. Then continue into safe mode.
The list of drivers you see is safe mode loading. This screen should go away and go to your startup screen. Give it a few minutes just in case its look or loading a driver. VGA mode will reduce screen res so the card will work without major drivers.
This should get you in. From here just use the driver disk to get going. You can change drivers later, but not the way you did the first time. We can jump that sheep when we get to it.
Let me know where this gets you.
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I will be on here for most of the day today. So just update and let me know how you do. For now its ZzzZZZ time.
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Get someone to come there who has the faintest idea on what they're doing. Friendly advice. :rolleyes:
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i ussed vga mode stil only got back screen!!!
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So safe mode wont load, VGA mode dont work.... Im stumped my friend. The last thing I can think of is repair/reload XP with your XP disk (not a format), or take MrRiplEy[H]'s advice and grab someone that can help in person.
Sorry I cant really help anymore unless I was there. Good Luck.
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Safe mode should work. If safe mode does not work, the card is not installed properly. Safe mode uses generic drivers, so it's not a driver issue if you get nothing while booting this way.
Make sure you didn't screw up a setting in your BIOS (just double check for anything related to video card) and pull the card and put it back in. Make sure it's all the way in.
I tried putting a card into a system recently. It's a TIGHT fit (bad layout). So much so that the end of the card was prevented from going all the way in by the RAM hold-down pegs. I had to close the pegs to get the card in.
Make sure your card is properly installed and you should get safe mode automatically.
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gold...Just ask someone for their telephone # and im sure they can walk you through it...Ive called various people in the community many a times to fix problems...
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thanks for all the help guys ....even though no result was found....what i will most likly will do is take out my old hard drive so i dont loose all my info. Then will go buy a cheap drive put it in take the old one out then put the new hard drive in and reload windowx xp and then transfer the old hard drive back over..
comments?
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I dont think that is needed. Just doing a repair with the XP disk may fix this. All your data should stay intact. The reason I say this may do it is because... If safe mode is hanging up during the driver install (the screen you mention you cant get past) then its possible a repair will fix the driver issue it looks like its having. Anyway its worth a shot.
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well see my main thing is its the family cpu not just mine so loosing info is NOT a option lol :rofl
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Are you giving it enough time to start in safe mode? it takes a while.
shamus
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Swapping hard drives won't really solve anything other than the educational value of the exercise if the Windows system is on the drive you're pulling out (with hopes of re-installing later). When you reinstall the old one you'll be reinstalling the "old" Windows and be right back where you are now. Is the hard drive you're preparing to pull the boot or C:\ drive? I think that's probably what you're talking about as if were a 2nd physical disk there'd be no reason to pull it. As someone said previously, I'd recommend you talk to an experienced friend or whoever in realtime before proceeding. Good luck. One way or the other it'll work out.:cool:
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Seems that something bad happened when u un installed the nvidia drivers. What happened is the obvious question here. If u can remember exactly what u did this may help. I think the generic windows drivers that u need to get things going are gone now for some reason or another. In this case try the repair like PuckIt says with windows WP. I think this is your only shot. When u say u went to add/remove hardware, do u mean add/ remove programs? Did u remove your monitor in windows by mistake? Maybe? I'm guessing here. Make sure u let us know what u do. This problem u have is quite interesting. Good luck.
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Also, I'm wondering if the generic safe mode drivers can be affected or removed by what u did when your OS was working. Or are they kept off to the side somewhere on a HD to keep them safe? ???? I'm even wondering it safe mode drivers are kept on the MOBO.
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Goldelks please get someone living close to you to come over and fix it.
It is real hard to do this stuff by phone but you can also try that if you find someone living close enough that the phonecall is not so expensive. I am in germany so i guess its a bit far fetched.
If you have trouble switching the video drivers then i think its a bad idea to start messing with hard drives, because that is a bit more complicated... specally since windows is a bit picky if you add a second hard drive which is bootable too.
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Process of elimination.
1. The problem started when removing either a device or the drivers for that device from Windows. I'm still not clear on whether he removed the drivers or the device itself.
2. Either way, Windows should automatically detect and try to install drivers for the video card when the computer reboots. It does not. So Windows already thinks the current card is installed.
3. The video card works to get into BIOS (so DOS mode is ok), and you booted up in Safe Mode at least once (because there is a complaint about the list of drivers). So its not a hardware problem. Its a Windows problem, and I suspect maybe a User problem.
4. Your card is a 5500? Is this AGP or PCI?
So, lets get a few of the other basics down.
When you say you get a "black screen" when Windows starts, do you get a box on the screen floating around that says "out of frequency" or "no monitor detected, check cable" or anything like that? Or is it just blank?
If its just blank, go away and let it sit for awhile, make sure its not just taking a long time to load with the new hardware in place. I've seen this happen sometimes even on a new, fast computer. If that doesnt help, and you arent getting error messages from the monitor itself, then the monitor is getting signals from the computer via the video card and you just arent getting a picture. Time for Safe Mode.
Now. Can you get into Safe Mode at all? You did previously. When Windows starts in Safe Mode it lists ALL the video cards it has in the Registry, as well as all the Monitors, etc. Your Device Manager is going to have more than one video card listed, because you've had more than one installed. Thats normal. I'm suspecting you have a double entry. To get to the Device Manager, click on the Start button, then click on the Control Panel, then double click the icon that says System. A new window will open with several tabs, look for the one labelled Hardware. Click on the button in the middle that says "Device Manager". Look in the Device Manager and look at Display Adapters. Find the listing for your video card that you have installed right now. Is there any Exclamation point or Question mark or any mark beside it? Is it listed more than once? Right click on the listing for your video card, and select Remove or Uninstall, or whatever yours says. If there is more than one listing for it, remove them all. Reboot your computer normally and see if Windows detects your card now and tries to install it.
If you are to the point where Windows detects your card, you should be OK. If not, look over the questions I asked above and let me know where my scenario breaks from what you are experiencing. We can go from there.
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ive tryed booting safe mode VGA stle still only get black sreen i cant get into anykind of task stuff or anything.....yes it is a pci card
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Ok last time i checked when you boot ur puter and smack the F8 key a few times it says something like:
Safe Mode
Safe Mode with Networking
Safe mode with Command
Start Windows Normally
Start Windows Using the last known Good Configuration
Restart
Choose: Start Windows Using the last known Good Configuration and see wat happens
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"Last known good configuration" won't work if it's gone through the full boot process at least once since the problems started.
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But if he can atleast get it to boot all the way up, Then he can diagnose the issue.
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Originally posted by goldelks
ive tryed booting safe mode VGA stle still only get black sreen i cant get into anykind of task stuff or anything.....yes it is a pci card
Have you tried it in a different PCI slot?
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No star i havent i will go and try now lol "hits him self on head" how could somthin so simple pass me up:huh :rofl
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No star i havent i will go and try now lol "hits him self on head" how could somthin so simple pass me up:huh :rofl
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No star i havent i will go and try now lol "hits him self on head" how could somthin so simple pass me up:huh :rofl
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No star i havent i will go and try now lol "hits him self on head" how could somthin so simple pass me up:huh :rofl
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No star i havent i will go and try now lol "hits him self on head" how could somthin so simple pass me up:huh :rofl
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umm isnt a 5500 a pci-e card? goldelks if ya want pm a phone number
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hehehe
Gold way to go on the quint posting.:aok
This might be the new record.
:D
Bronk
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Originally posted by JTs
umm isnt a 5500 a pci-e card? goldelks if ya want pm a phone number
No, the 5500 is a 3 generations old card now. Also one of the few made that will play modern games that comes in PCI configuration.
Reason I ask is twofold. PCI slots can have IRQ problems even in Windows XP, sometimes changing the slot changes the IRQ. Problem solved. I doubt thats the problem here though. It could also be a bad PCI slot. There could be dust or something in the bottom or it could have worn contacts.
Hope it helps.
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Gold way to go on the quint posting.
Huh...whats that :huh
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Originally posted by goldelks
Huh...whats that :huh
Quint shortened for quintuple. I've seen double , triple, and even 1 quadruple post ... But you managed a quintuple misposting.
See how you have the same post 5 times?
Bronk
Edit: just having a bit of fun gold .
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Was the old card a pci too or was it and AGP ?
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The old can was also a PCI
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Are u sure that u are sure its PCI? I looked on ebay and they sell 5500 as PCI or AGP card I'm pretty sure. Also recap what u did when u uninstalled everything and at what point u went fooling around in the bios. I think its one of two things: 1) u did something and bios cant find the card ( look and see if u have a load optimized driver option in your bios) or 2) u are missing windows generic drivers.
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It would be pretty hard to mix them up. Most of the cards out there are AGP, you have to look a little harder to find the PCI ones. The 5500 is one of only a few cards out there still made for PCI. Thats why I asked him which one he had. Whenever I see 5500 I suspect PCI, and there are a few problems unique to PCI slot cards.
Besides the data interrupt issues and the slower bus speed, PCI slots have a couple other things against them.
1. Because AGP is a dedicated slot, even people with onboard video often upgrade to an actual video card fairly quickly. Once in, the card will probably stay there as long as the computer lives and is in use (or at least A card will be there). PCI slots, OTOH, might sit empty and unused for months or years before someone needs the extra slot for something. Dust can accumulate inside the slot, and muck up the contacts when a card is inserted. Also, moisture in the air can cause corrosion on the metal contacts inside the slot, making good contact with a card less likely.
2. AGP slots also have dedicated power from the PS. Whether its 3.3V or 1.5V, they get constant power (which you really want in a video card, especially with modern games). PCI slots share. To make matters worse, the problems above that affect contact between the card and the slot not only affect its performance, but affect its power draw too. A modem or a sound card probably doesnt need much juice, but a video card NEEDS power. Power it wont get as reliably in a PCI configuration as it will in AGP. New cards have a direct line to the PS, elminating that problem (as long as the PS can keep up that is).
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Goldi... first go into bios... somewhere it should have the option "boot to AGP or boot to PCI" for the video.. make sure it's set to PCI. If set to AGP change it, then SAVE bios settings and reboot.
then go into safe mode (keep pressing f8 as soon as the bios screen pops up into you get to the safe mode option. If the screen goes blank then I would think that you've probably got a bad video card. If it continues to boot into safe mode then go into you device manager and have it drop down the list of video card drivers.
DELETE every one of them. There are probably references to you old video card and god only knows what else is on that list. Just delete them all.
Then reboot into regular mode.. it should load generic VGA drivers and you should at least get a display, although the colors will be all goofy and the icons will be really large. At that point install the new video drivers, and follow directions.
good luck
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only thing s ive tryed it with both old and new ideo card so i doubt card is bad
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How about trying this. Boot up, go into bios(F1), (might be a different key on yours). Once into bios, hit f 10, option will include "Load setup defaults". Click this then restart.
Good Luck,
Oz
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Originally posted by goldelks
only thing s ive tryed it with both old and new ideo card so i doubt card is bad
Gold let one of us call you on the phone.
I have a question:
Did you unplug the power cable from the back of your puter whenever you were moving cards in and out?
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rocker i did that no workie lol and silat yes i did