Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: KaiserJoe on August 26, 2006, 05:36:14 PM

Title: Plane Cache error
Post by: KaiserJoe on August 26, 2006, 05:36:14 PM

OK First wen i start the game, because its the first time it needs to download the plane Cache, but it will just stop and freeze the computer at any random time, like the first it was on the Typhoon6 and then the 190/F44 and Gun Ship or Field,,, but the last few times it been the Tempest. So if u guys can help me it would be awsome, i really wanna play!

Title: Plane Cache error
Post by: Panzzer on August 26, 2006, 08:05:42 PM

Could you post your computer specifications, please? What kind of a CPU, what video card, how much memory... Thank you.

Title: Plane Cache error
Post by: Skuzzy on August 26, 2006, 08:50:47 PM

If you are running an anti-virus program, try shutting it down to see if it is causing the problem.  The cache generation is just data being written to files.

Posting your computer specs will help as well.

Title: Plane Cache error
Post by: KaiserJoe on August 26, 2006, 09:23:21 PM

Ok, thanks for helping me on this :D, im not sure wat info i need 2 copy and paste for DxDiag so if i miss anything just yell at me ;)

Time of this report: 8/26/2006, 21:06:45
       Machine name: OWNER-G8TPYKSE9
   Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
           Language: English (Regional Setting: English)
System Manufacturer: VIA Technologies, Inc.
       System Model: KM400-8235
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: AMD Athlon(tm) XP 2000+,  MMX,  3DNow, ~1.7GHz
             Memory: 512MB RAM
          Page File: 330MB used, 918MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.2180 32bit Unicode

Card name: NVIDIA GeForce FX 5500
     Manufacturer: NVIDIA
        Chip type: GeForce FX 5500
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0326&SUBSYS_20341682&REV_A1
   Display Memory: 256.0 MB
     Current Mode: 1024 x 768 (32 bit) (75Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0010.7805 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 9/9/2005 16:26:00, 3909632 bytes


 Description: SoundMAX Digital Audio
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_80B01043&REV_50
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: smwdm.sys
         Driver Version: 5.12.0001.3663 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/15/2003 16:00:00, 578368 bytes  


      Drive: C:
 Free Space: 10.9 GB
Total Space: 39.2 GB
File System: NTFS
      Model: Maxtor 6E040L0

      Drive: D:
      Model: JLMS XJ-HD163
     Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 00:59:52, 49536 bytes

Title: Plane Cache error
Post by: StarOfAfrica2 on August 26, 2006, 10:07:38 PM

Like Skuzzy said, first thing I'd do is make sure the antivirus is turned off.  

Once you do that, go to the Aces High folder on your hard drive (My Computer, C drive, Program Files, HTC, Aces High II) and find the folder named cache.  Delete it.  

Now try to log in.  If it still refuses to work for you, when you restart the game go first to video setup and change your max texture size to a smaller number (i.e. if it is set to 1024, set it to 512, if its set to 512, set it to 256).

Title: Plane Cache error
Post by: KaiserJoe on August 27, 2006, 12:45:54 PM

Ok ive turned off Xfire, Weather Desktop thing, and all my Firewalls. Still it just randomly stops while its downloading the plane Cache's. So ive started 2 take the plane skins already downloaded from the game, put it in a seperate folder, uninstall the game....re-install the game and then put those plane skins back in. It kinda works but ive restarted my computer 15 times  today because its just frozen during  the plane cache loading >_<. I just dont know wat to do.

Title: Plane Cache error
Post by: The Fugitive on August 27, 2006, 02:21:33 PM

is it crashing when its loading the skins cache? With the small amount of ram you have you shouldn't be pre-loading skins at all. Delete your video8. cfg file in the settings folder and re start the game. This will bring up the video setting screen again. In the video settings, make sure the Pre-Load skins is UNchecked, and I would even try setting the texture to 256 first, maybe even 128 just to see how it runs on your system. You can alway pump it up later if your running good.

Title: Plane Cache error
Post by: KaiserJoe on August 27, 2006, 06:21:36 PM

AWSOME ive got it installed, i just had to keep installing and re-installing.....bout 41 restarts......lol now all i got 2 do is make a Account and figure out how 2 get my Sidewinder Joystick 2 work  

!!:D Thanks for all the help guys:D !!