Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: REP0MAN on September 05, 2006, 12:03:33 PM
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Good morning,
I read the sticky above but I have a few other questions.
Lately I have seen an increase in loss of UDP which normally results in connection loss. Last night, lost two tigers due to connection failure and just real bad pausing of the game. I know that some of the in game issues is PC related due to low ram but the loss of UDP connection is puzzling to me. I have two computers side by side. The PC is loosing the connection to the game but net connection is fine on the laptop next to it off the same router. I am curious if it is totally PC related or if there may be some other sort of problem. I ran TraceRT and here is the results. I have pingplotter but it wont connect for some reason. Still working that problem out.
Tracing route to 206.16.60.39 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.0.1
2 10 ms 8 ms 8 ms 10.116.64.1
3 6 ms 8 ms 8 ms ip68-2-6-65.ph.ph.cox.net [68.2.6.65]
4 8 ms 8 ms 9 ms 68.2.13.90
5 10 ms 8 ms 8 ms 68.2.13.9
6 9 ms 8 ms 9 ms 68.2.13.5
7 10 ms 10 ms 11 ms 68.2.13.1
8 10 ms 13 ms 12 ms chnddsrj01-ae1.rd.ph.cox.net [68.2.14.1]
9 12 ms * 24 ms 12.117.164.221
10 32 ms 11 ms 32 ms tbr2012701.phmaz.ip.att.net [12.123.206.30]
11 32 ms 30 ms 30 ms tbr2-cl1592.dlstx.ip.att.net [12.122.10.81]
12 31 ms 28 ms 30 ms br2-a3120s9.dlstx.ip.att.net [12.123.16.213]
13 29 ms 31 ms 45 ms br2-a3120s9.dlstx.ip.att.net [12.123.16.213]
14 33 ms 32 ms 29 ms mdf1-gsr12-1-pos-7-0.dal1.attens.net [12.122.255
.82]
15 28 ms 31 ms 31 ms 206.16.60.39
Trace complete.
Your expertise is appreciated.
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I updated the firmware for my DL-604 router. It had only been since 2003 since that had been done. PingPlotter now works. Data is below.
Host Information
1, -------------- ,192.168.0.1
2, -------------- ,10.116.64.1
3,ip68-2-6-65.ph.ph.cox.net,68.2.6.65
4, -------------- ,68.2.13.90
5, -------------- ,68.2.13.9
6, -------------- ,68.2.13.5
7, -------------- ,68.2.13.1
8,chnddsrj01-ae1.rd.ph.cox.net,68.2.14.1
9,chnddsrj02-so010.rd.ph.cox.net,68.2.15.2
10, -------------- ,12.117.164.221
11,tbr2012701.phmaz.ip.att.net,12.123.206.30
12,br2-a3120s9.dlstx.ip.att.net,12.123.16.213
13,br2-a3120s9.dlstx.ip.att.net,12.123.16.213
14,mdf1-gsr12-1-pos-6-0.dal1.attens.net,12.122.255.78
15, -------------- ,206.16.60.39
Sample Information
"9/5/2006 10:57:44 AM",1,9,8,9,10,11,8,10,9,N/A,33,N/A,29,30,30
"9/5/2006 10:57:49 AM",1,8,8,8,9,10,11,10,10,N/A,31,N/A,30,31,34
"9/5/2006 10:57:54 AM",1,29,11,6,7,11,20,14,12,N/A,33,N/A,31,32,33
"9/5/2006 10:57:59 AM",1,9,10,9,11,7,9,9,17,N/A,33,N/A,29,30,30
"9/5/2006 10:58:04 AM",1,9,7,8,8,10,13,15,10,N/A,32,N/A,31,32,30
"9/5/2006 10:58:09 AM",1,10,9,9,19,10,12,19,13,N/A,32,N/A,33,31,30
"9/5/2006 10:58:14 AM",1,15,10,6,7,*,*,N/A,N/A,12,29,N/A,28,30,31
"9/5/2006 10:58:19 AM",1,11,14,6,22,11,13,N/A,N/A,10,30,N/A,30,33,32
"9/5/2006 10:58:24 AM",1,14,8,10,10,12,9,N/A,N/A,10,32,N/A,32,30,31
"9/5/2006 10:58:29 AM",1,7,7,6,8,10,13,12,8,11,54,32,28,31,34
If you need more data, let me know, I can run it longer. I will connect to the game now and see if I still have same problems. Also, Skuzz, do you think that MAC Mapping would have something to due with UDP loss in-game and game studdering? I am still looking for a place in my router settings to turn that on/off. Just curious.
Thanks again, your help is much appreciated.
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Been on vacation.
Repo, see your first two hops? I am assuming the first one is your local computer and the second one is your router.
Note the third hop. It is also using NAT. Basically your connection is running through two NAT routers. That adds a lot of overhead to your network connection. Not unreasonable to assume there is going tobe problems.
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Welcome back Skuzzy!
Thanks for responding.
What would be my course of action? Is this something that I can fix or does the ISP need to be brought in? I am a Field Technician for Cox but I am on the Telephony side mostly. Your advice is appreciated.
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Well, first thing is to try the connection without your router at all.
You might also ask your ISP if they have made that change to a NAT IP address recently (or whenever your troubles started), just to get a feel for it that is the problem or not.
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just thought i would pop in here as he is on cable it goes like this. the 192 ip is the router the 10. ip is the cablemodem. any tracert from a cable connection that is using a router will look like this. This is perfectly normal. If you remove the router the 1st hop will be the 10. ip address or the cablemodem itself. If you do a trace from somewhere else to your actual routable ip that is being assigned by the isp the 10. ip will not show up in the trace but bridge past it to the wan side of the router.