Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Coronado on September 09, 2006, 11:19:35 PM

Title: Booted from game
Post by: Coronado on September 09, 2006, 11:19:35 PM
Game locked up mid flight...i shut down computer.. relogged... tried to get back into game ..it shows the game loading with graph bar and description then stops on "Tug"  then boots back to desktop. No AH  icon in desk tray.
Title: Booted from game
Post by: Coronado on September 09, 2006, 11:23:21 PM
just for  S & G's  i turned off  virus protection to see if game would load... zilch, no effect.
Title: just incase you need to know
Post by: Coronado on September 10, 2006, 12:46:55 AM
------------------
System Information
------------------
Time of this report: 6/4/2006, 20:56:03
       Machine name: mmmmmm
   Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 1 (2600.xpsp2.050301-1526)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
       System Model: Dimension 4600i              
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 A10
          Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz
             Memory: 510MB RAM
          Page File: 325MB used, 920MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0b (4.09.0000.0902)
DX Setup Parameters: /Silent
     DxDiag Version: 5.03.0001.0902 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: The file qasf.dll is an old version, which could cause problems. You should reinstall DirectX to get the latest version.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: Intel(R) 82865G Graphics Controller
     Manufacturer: Intel Corporation
        Chip type: Intel(R) 82865G Graphics Controller
         DAC type: Internal
       Device Key: Enum\PCI\VEN_8086&DEV_2572&SUBSYS_01741028&REV_02
   Display Memory: 96.0 MB
     Current Mode: 1024 x 768 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: ialmrnt5.dll
   Driver Version: 6.14.0010.4396 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 9/20/2005 09:52:38, 36990 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: ialmnt5.sys
    Mini VDD Date: 9/20/2005 10:00:54, 1302332 bytes
Device Identifier: {D7B78E66-6632-11CF-B462-7E21A3C2CB35}
        Vendor ID: 0x8086
        Device ID: 0x2572
        SubSys ID: 0x01741028
      Revision ID: 0x0002
      Revision ID: 0x0002
      Video Accel:
 Deinterlace Caps: n/a
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Not Available
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: SoundMAX Digital Audio
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_01741028&REV_02
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: smwdm.sys
         Driver Version: 5.12.0001.3600 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 5/6/2003 09:14:34, 580992 bytes
            Other Files:
        Driver Provider: Analog Devices
         HW Accel Level: Full
              Cap Flags: 0xB5B
    Min/Max Sample Rate: 8000, 96000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

            Description: Modem #0 Line Playback (emulated)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID:
        Manufacturer ID: 1
             Product ID: 81
                   Type: Emulated
            Driver Name:
         Driver Version:
      Driver Attributes:
            WHQL Logo'd:
          Date and Size:
            Other Files:
        Driver Provider:
         HW Accel Level: Full
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
            Description: SoundMAX Digital Audio
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: smwdm.sys
         Driver Version: 5.12.0001.3600 (English)
      Driver Attributes: Final Retail
          Date and Size: 5/6/2003 09:14:34, 580992 bytes
              Cap Flags: 0x41
           Format Flags: 0xCCC

            Description: Modem #0 Line Record (emulated)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name:
         Driver Version:
      Driver Attributes:
          Date and Size:
              Cap Flags: 0x20
           Format Flags: 0x0

            Description: USB Camera
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: usbaudio.sys
         Driver Version: 5.01.2600.1106 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/29/2002 02:32:32, 56832 bytes
              Cap Flags: 0x41
           Format Flags: 0x0
Title: Booted from game
Post by: Schatzi on September 10, 2006, 04:49:57 AM
First try to delete the Cache folder and let the game rebuild it. Might be a corrupt file there.


Then, from your dxdiag:

Quote
DirectX Files Tab: The file qasf.dll is an old version, which could cause problems. You should reinstall DirectX to get the latest version.




Also, that integrated Graphics Controller could cause you trouble. Set the Maximum tex size to 256, and i think the "hardware vertex processing" should be unchecked.
Title: Booted from game
Post by: Coronado on September 10, 2006, 09:00:03 AM
well.. rather than clear cache, i uninstalled game completely and reinstalled it... no effect. updated DirectX  , and not sure where to find graphics controller.
Title: Booted from game
Post by: Schatzi on September 10, 2006, 10:13:11 AM
Quote
Originally posted by Coronado
well.. rather than clear cache, i uninstalled game completely and reinstalled it... no effect. updated DirectX  , and not sure where to find graphics controller.



Your computer doesnt have a graphics card, its using a integrated graphics chip. They are always weak in performance (compared to a card) and will cost you system memory and CPU speed.

It will always cause problems running aces high, even with low video settings.

You can try to look for driver updates at http://www.intel.com.


When you uninstalled the game, did you manually remove the game folder after uninstall? (The wizard leaves the settings etc folders untouched). Try to make a clean install (with default settings at first) and go for the lowest graphic settings possible (128 texture size). See if that works.
Title: Booted from game
Post by: Coronado on September 10, 2006, 10:23:09 AM
cleared game then went in and deleted AH  folder and all components..be better if i installed a graphics card?
Title: Booted from game
Post by: GunnerCAF on September 10, 2006, 10:38:00 AM
If your PC powers down and reboots, it is possible you have some hardware problems.  Either overheating or a weak power supply.

AH and other games will push your video card and processor hard.  This can cause overheating that could cause a restart.  You can open the case and look for excess buildup of dust on the fins of the heat sinks.  These can be blown out with compressed air.

The other hardware problem could be a failing power supply.  If this is the case, it should be replace or it could cause other damage to the PC.

Gunner
Title: Booted from game
Post by: Schatzi on September 10, 2006, 10:38:05 AM
Quote
Originally posted by Coronado
cleared game then went in and deleted AH  folder and all components..be better if i installed a graphics card?




If you HAVE one, id say stick it in, install it and see if that works better. Id bet that yes.
Title: Booted from game
Post by: Brenjen on September 10, 2006, 10:41:58 AM
I had an even older Intel graphics controller on my Dell & it played AHII but my frame rates were in the toilet; single digits most of the time. The game not loading at all would cause me to suspect A: a corrupted download or B: corrupted drivers or C: a conflict with some other software/bloatware/spyware etc.

 This is what I would do; I would do a spyware scan & an antivirus scan, defrag my hard drive, then I would make certain I had a clean install of AHII, you know, be sure the antivirus & firewalls & all that are shut down & get the latest DX-9 version.

 Then if all that fails, e-mail Skuzzy (he's very helpful) or do a fresh install of windows & go from there.
Title: Booted from game
Post by: Coronado on September 10, 2006, 10:57:39 AM
any suggestions on graphics card?? domething compatable w/ my stsem, no overkill??  i frame rate sux in gv's  especially when lookin at or being in the woods.
Title: Booted from game
Post by: Coronado on September 10, 2006, 10:58:20 AM
holy bajeeesus.. typo hell.
Title: Booted from game
Post by: Brenjen on September 10, 2006, 02:42:19 PM
Quote
Originally posted by Coronado
any suggestions on graphics card?? domething compatable w/ my stsem, no overkill??  i frame rate sux in gv's  especially when lookin at or being in the woods.


 AGP?
Title: Booted from game
Post by: Brenjen on September 13, 2006, 10:54:45 AM
I can only assume you do not have PCI Xpress & want the best bang for the buck so here:

 eVGA 6600 AGP (http://www.newegg.com/Product/Product.asp?Item=N82E16814130262)

 The best you'll do for under a $100 I believe
Title: Booted from game
Post by: AKDogg on September 13, 2006, 11:26:27 AM
ATI X800XL 246 meg card is also good.  U can get this now for like 140.00.
Title: Booted from game
Post by: 38ruk on September 13, 2006, 01:05:24 PM
http://www.newegg.com/Product/Product.asp?Item=N82E16814102609

If ya want go cheap  this is a good card for 130 , and will match up with a 3 ghz p4 nicely .

If ya want to spend more a X850pro is 149 , or a 7600GT for 179 . There are alot of different ones to chose from, an X1600 and 7600gs for 129 , if your going to be using that system for gaming for quite awhile , id get a 7600gt .

I looked at the specs on ur dell 4600 ,and it does have an AGP slot , but i couldnt find a power supply rating . If its 300 or better you shouldnt have a problem with most mid range cards
Title: Booted from game
Post by: Brenjen on September 13, 2006, 05:28:27 PM
Yeah, there are a lot of good cards still available in AGP, but seeing as how the PC is out of date, I figured $100 or under for the price range (just guessing) The P/C will bottleneck anything much faster than a 6800GT imo And the 6600le I listed is only $55.99 after the $20 mail in rebate. It really depends on how much the person is willing to spend, seeing as how the increase is going to be slight past a certain point. Nothing against ATI, I've never used one personally.
Title: Booted from game
Post by: 38ruk on September 13, 2006, 10:51:44 PM
I agree going past a certain point would be a waste of money , Buttttt , its still a 3ghz p4 :D . I was running on overclocked 2500 barton @3200+ and went from a 9800 pro to an X800pro and saw a nice bump in speed . While iwouldnt put a 7800gs in it , an x8xx card or a 68xx card would still show a nice speed increase . The 7600GT isnt any faster than an X8xx series card ,in fact its slower in some area's,  but it gives you Sm 3.0 if you have a use for it . All this depends on how far away a major upgrade is away for him . Heck even with my 3700 @ above FX57 speeds, its still my bottleneck.   :)
Title: Booted from game
Post by: Brenjen on September 14, 2006, 10:32:29 AM
LOL, yeah...but it's a Dell; he can't OC it. 3GHZ is it, my Dell has a 2.8GHZ P-4 & my 6800LE I put in it is still limited by the CPU & system memory imo.