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Help and Support Forums => Technical Support => Topic started by: USRanger on September 15, 2006, 04:10:05 PM

Title: Gifs & such
Post by: USRanger on September 15, 2006, 04:10:05 PM

For some reason, gif & other animated images don't work on my pc at home, but I see them moving on my work pc.  What setting is not turned on on my home pc?  Any guesses?

Title: Gifs & such
Post by: Irwink! on September 16, 2006, 08:23:12 AM

Go to "Tools" pulldown menu in Internet Explorer and select "Internet Options", go to the Advanced tab on the far right, scroll down and you'll come to a group of options under the sub-header "Multimedia". One of the options is "play animations in web pages". My guess is that is the problem.

Title: Gifs & such
Post by: USRanger on September 16, 2006, 10:45:33 AM

Thx bro! I new it would be a simple fix, once I could find what to look for.  Thx! wish me luck!:D

Title: Gifs & such
Post by: USRanger on September 16, 2006, 10:47:32 AM

Just checked.  The box was already checked. Dang!  Next guess?

Title: Gifs & such
Post by: Eagler on September 16, 2006, 11:05:22 AM

only in IE? what about firefox?

Title: Gifs & such
Post by: USRanger on September 16, 2006, 11:10:28 AM

Never tried firefox.  Is it basically the same as IE?  Better?

Title: Gifs & such
Post by: USRanger on September 18, 2006, 09:48:23 PM

Any ideas Skuzzy?  I thought Irwinks idea would've fixed it.

Title: Gifs & such
Post by: Meatwad on September 18, 2006, 10:12:50 PM

Are you running a program in the system tray/background that is removing the images?

Title: Gifs & such
Post by: USRanger on September 19, 2006, 02:53:19 PM

Not that I know of.  The picture(s) is/are there.  They just don't move.  I'll post an example.  This does not move at all on my screen, I just get the image:

(http://img48.imageshack.us/img48/3133/14612ix5.gif) (http://imageshack.us)

Title: Gifs & such
Post by: Skuzzy on September 19, 2006, 03:03:28 PM

Hmmm.  It is definately an option in the Internet options.  Have you recently added or changed a media player?

Do you happen to have Photoshop?  If you do, then open the image in Adobe ImageReady.  It can open and edit animated GIF's.  See if the images are actually being recieved and stored on your computer as animated.

Title: Gifs & such
Post by: USRanger on September 19, 2006, 03:19:46 PM

It works(is animated) in Windows image viewer, no where else.  I don't have Photoshop, I have PhotoStudio 2000 SE, which is basically the same thing(works in layers & all that).  I tried that, and Paint.  Doesn't move in either one, but in the properties, it does show it has a frame count of 20 and is a gif file.  Think it's a system setting on my pc & not just an internet setting?  Like I said it is animated in image viewer, just nowhere else.

Title: Gifs & such
Post by: USRanger on September 19, 2006, 03:34:59 PM

Here's another one to throw at ya.  I have about 20 animated gifs saved on my pc.  The example that I posted above is the ONLY one that is animated in Image Viewer.  The rest just act like bmps, even though they are saved as gifs.  They are all showing as a frame count of 1 in Properties.  I wonder why it's not saving the actual full frame count,  just the first frame of the animation.

Title: Gifs & such
Post by: Skuzzy on September 19, 2006, 04:03:17 PM

So they are not even getting to your computer intact.  You running any anti-virus software?

Title: Gifs & such
Post by: USRanger on September 19, 2006, 05:04:09 PM

Yes. I use EZ Armor, which came with my ISP (RoadRunner).  Think that's it?  It's never gave me any warnings about anything I've ever downloaded.

Title: Gifs & such
Post by: Skuzzy on September 19, 2006, 05:08:19 PM

I do not know if that is the issue or not.  Something is altering files on your computer.  Best thing to do is to try and get your computer back to a basic configuration and isoalte what is causing it.

Title: Gifs & such
Post by: USRanger on September 19, 2006, 05:09:21 PM

Just checked it out.  It doesn't scan bmps or gifs.  Man, this is really aggravating not finding the prob. Been looking for months now.

Title: Gifs & such
Post by: USRanger on September 19, 2006, 05:10:20 PM

cc Skuzzy, thanx for trying bro.  Guess a grenade might work:aok

Title: Gifs & such
Post by: Roscoroo on September 19, 2006, 05:53:28 PM

perhaps its a setting in here (clic on pic)
(http://www.onpoi.net/ah/pics/users/thumbs/301_1158706359_intardnet_props.jpg) (http://www.onpoi.net/ah/picpopup.php?ImgId=39626)

Title: Gifs & such
Post by: OOZ662 on September 19, 2006, 07:19:16 PM

Rosco; see the second post. :D

My girlfriend just got a virus that disabled her image viewer. Though not the same issue, maybe the same cause?

Title: Gifs & such
Post by: Roscoroo on September 19, 2006, 07:27:18 PM

DUH !!! (momentary lapse here )


theres several of you guys with that animation/script type problem ... I'm beginning to think its a firewall/av thing or a virous ...

What have you guys installed/updated/or changed right befor this happened ???  Thats what you need to figure out . or its reinstall /format time.

Title: Gifs & such
Post by: USRanger on October 05, 2006, 05:33:03 PM

Another thing Skuzzy.  On the HTC homepage, all I get is a plain green background with the choices at the top.  I don't see any of the announcements, F4U new pics or anything.  Man, this sux.

Title: Gifs & such
Post by: Roscoroo on October 05, 2006, 05:59:54 PM

its in your windows settings .
IE sux .... if your using the newest IE ..well its  up to you to learn to tweek its internet settings ..   either that or switch to firefox like the rest of us.

Title: Gifs & such
Post by: USRanger on October 05, 2006, 09:57:09 PM

Is Firefox basically the same as IE?  I've heard of it, but never seen it.

Title: Gifs & such
Post by: The Fugitive on October 05, 2006, 10:06:01 PM

yes it is, but it does it better  :)

Opera (http://www.opera.com/) is also another free browser with very good popup protection and a bunch of other features, its also easy to use.

Title: Gifs & such
Post by: USRanger on October 06, 2006, 03:19:46 PM

Just switched to Firefox.  Everything is working just fine now.  Thx for the help.  Wow! I never knew there were all these animated avatars!  Oh look! The smilies move! lol :lol