Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Ares138 on September 27, 2006, 10:40:43 PM

Title: aceshigh error HELP!
Post by: Ares138 on September 27, 2006, 10:40:43 PM
heya guy ok i been play for a few weeks with no problems but now every time i open AH2 i get the message..."aceshigh.exe has encounterd a problem and needs to close sry for the,............


WTF is going on lol i wanna play here is my systom info anyone plz help me!!
sry no idea what parts you need so here is it all


------------------
System Information
------------------
Time of this report: 9/27/2006, 22:32:54
       Machine name: TRAVIS
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp.051011-1528)
           Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
       System Model: HP Pavilion dv8000 (EZ700UA#ABA)  
               BIOS: Ver 1.00PARTTBL
          Processor: Genuine Intel(R) CPU           T2250  @ 1.73GHz (2 CPUs)
             Memory: 1022MB RAM
          Page File: 200MB used, 2254MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
---------------
        Card name: NVIDIA GeForce Go 7600
     Manufacturer: NVIDIA
        Chip type: GeForce Go 7600
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0398&SUBSYS_30A5103C&REV_A1
   Display Memory: 256.0 MB
     Current Mode: 1440 x 900 (32 bit) (60Hz)
          Monitor: Default Monitor
  Monitor Max Res:
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0010.8454 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 4/15/2006 13:26:00, 3975424 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 4/15/2006 13:26:00, 3658528 bytes
Device Identifier: {D7B71E3E-40D8-11CF-8A52-AF1000C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x0398
        SubSys ID: 0x30A5103C
      Revision ID: 0x00A1
      Revision ID: 0x00A1
     
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: Conexant HD Audio output
 Default Sound Playback: Yes
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5047&SUBSYS_103C30A5&REV_1000
        Manufacturer ID:
             Product ID:
                   Type: WDM
            Driver Name: CHDAud.sys
         Driver Version: 3.21.0000.0000 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 4/18/2006 06:29:06, 569856 bytes
            Other Files:
        Driver Provider: Conexant
         HW Accel Level: Full
              Cap Flags: 0xB5B
    Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 13, 12
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run
Title: aceshigh error HELP!
Post by: Ares138 on September 27, 2006, 10:54:56 PM
update after i reboot i can get in the war for about 30sec then i get a DeConn. after that i keep gettin that error message again.
Title: aceshigh error HELP!
Post by: Schatzi on September 28, 2006, 02:44:44 AM
Did you change anything in the settings?

If not, still go back and check your video settings (the one you can change on startup screen, resolution etc). Two days ago i got a CTD with error message and after that those settings got changed to defaul and wouldnt let me log in at all.


If that doesnt work. Back up all your custom folders. SETTINGS (!), Sounds, Sights, Films, Terrains, Skins, screenshots.....

Then try deleting your setting folder. Upon launching the game, it should create a new one with default settings. Check if the game works on those default settings.

If it does, copy your old settings back in one by one (all hps files, kmp, video.cfg, the jms files.....). After each time restart the game and see if it still works. That way you can weed out the cuplrit.
Title: aceshigh error HELP!
Post by: Ares138 on September 28, 2006, 06:42:34 AM
ok i did a systom restore and it is working again but i keep getting Disconnects at random any ideas?
Title: aceshigh error HELP!
Post by: Schatzi on September 28, 2006, 08:31:42 AM
How is your connection looking?

Netstat in game (right click map)
Ping details on startup screen
http://www.pingplotter.com (run a trace on both arena servers)
Title: aceshigh error HELP!
Post by: dmf on September 28, 2006, 09:21:47 PM
I have the same problem, AH will run for a while then I get the white screen with  the M/S Error box, and ah crashes, and then sometimes it runs fine for hours. Its the only online game I have that does that too, the rest work fine, I havent ever chenged anything or did anything wierd to the game so I'm clueless
Title: aceshigh error HELP!
Post by: Bear69 on September 29, 2006, 09:43:24 PM
I have been getting crashes at randomne times also since the arena change.  I'll get the aces high has encounted a problem and needs to cloes, get the white screen (to a black screen) and the last sonds i hear during the game just keep replaying and replaying.  I lose the mouse pointer too and have to ctrl alt del for task manager or ctrl esc and right click on the program bar and select close to get the error message up.  until thenm it just keeps playing the last wav i heard.  Any ideas what i can do to correct it?   it happens multiple times a day.  I'll post the error message details the next time i get it
Title: aceshigh error HELP!
Post by: dmf on September 29, 2006, 10:17:14 PM
Yea same here
only I don't get teh luxary of pressing ctl alt del, I get to ull the plug instead and defrag my computer.
Title: aceshigh error HELP!
Post by: The Fugitive on September 30, 2006, 10:01:18 AM
dmf, Bear, post a DxDiag report with your system specs (only need the first 3 rd or so like above), also run a ping plot as Schatzi suggested above. The more info you post here, the better chance to get some help.
Title: aceshigh error HELP!
Post by: dmf on September 30, 2006, 06:13:15 PM
I'll run teh dxdiag and put it up, as for the ping, mine is good, my netstat is good ipconfig is good, aybe one of the id10t's in H2H is trying to run Aces High on an old 486?
Title: aceshigh error HELP!
Post by: Bear69 on October 02, 2006, 07:44:41 AM
Ok Here's my Info.  My ping on the start page is between 50 and 70.

------------------
System Information
------------------
Time of this report: 10/2/2006, 08:29:13
       Machine name: WUSKF151008-X81
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
       System Model: Latitude D505                  
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
          Processor: Intel(R) Celeron(R) M processor         1500MHz
             Memory: 510MB RAM
          Page File: 298MB used, 944MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful.
        Sound Tab 1: DirectSound test results: All tests were successful.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: Intel(R) 82852/82855 GM/GME Graphics Controller
     Manufacturer: Intel Corporation
        Chip type: Intel(R) 82852/82855 GM/GME Controller
         DAC type: Internal
       Device Key: Enum\PCI\VEN_8086&DEV_3582&SUBSYS_01631028&REV_02
   Display Memory: 64.0 MB
     Current Mode: 1280 x 1024 (32 bit) (60Hz)
          Monitor: Dell E197FP
  Monitor Max Res: 1280,1024
      Driver Name: ialmrnt5.dll
   Driver Version: 6.14.0010.4396 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 9/20/2005 09:52:38, 36990 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: ialmnt5.sys
    Mini VDD Date: 9/20/2005 10:00:54, 1302332 bytes
Device Identifier: {D7B78E66-76C2-11CF-B462-6921A3C2CB35}
        Vendor ID: 0x8086
        Device ID: 0x3582
        SubSys ID: 0x01631028
      Revision ID: 0x0002
      Revision ID: 0x0002
      Video Accel:
 Deinterlace Caps: n/a
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Not Available
DDraw Test Result: All tests were successful.
 D3D7 Test Result: All tests were successful.
 D3D8 Test Result: All tests were successful.
 D3D9 Test Result: All tests were successful.

-------------
Sound Devices
-------------
            Description: SigmaTel Audio
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_8086&DEV_24C5&SUBSYS_01631028&REV_01
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: stac97.sys
         Driver Version: 5.10.3913.0000 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 5/12/2004 22:30:14, 258704 bytes
            Other Files:
        Driver Provider: SigmaTel
         HW Accel Level: Full
              Cap Flags: 0xB5B
    Min/Max Sample Rate: 48000, 48000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: All tests were successful.
Title: aceshigh error HELP!
Post by: Bear69 on October 02, 2006, 03:18:26 PM
Here's the technical detail of the error messgae.  Any Idea's anyone?




   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
Title: aceshigh error HELP!
Post by: Bear69 on October 02, 2006, 03:19:25 PM
2nd half of error report
 

   
   
   
   
   
   
   
   
   
   
   
   
   


   

Title: aceshigh error HELP!
Post by: The Fugitive on October 02, 2006, 03:41:39 PM
Bear, it looks to me that your system is on the low end for performance. What are your in game video settings? (when you load the game, click video instead of going online/ offline) With your system I'd set everything as low as I could. Maybe switch to 800x600 res, make sure the "preload" buttons are NOT checked, and drop the texture size (if its at 512 go down to 256, if 256 go down to 128).

510 meg of ram is JUST enough memory to run windows let alone a game on top of it, and with you video being an intergrateted chip with only 64 meg, well lets just say you don't really have a "gaming rig" there.  Turning down the graphics in the game could make it playable with out the crashes.

Good luck!
Title: aceshigh error HELP!
Post by: Docc on October 06, 2006, 09:51:24 PM
Ok...same problem.  Can be playing fine with no problems for 10 minutes to an hour.....then an error message (sometimes) "AH has encountered an error...." and a black screen and computer shuts down and reboots.  Any ideas??

Time of this report: 10/7/2006, 10:33:49
       Machine name: ACER
   Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
           Language: English (Regional Setting: English)
System Manufacturer: Acer
       System Model: Aspire G600P
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: Intel(R) Pentium(R) 4 CPU 2.66GHz
             Memory: 512MB RAM
          Page File: 240MB used, 1394MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: RADEON 9550
     Manufacturer: ATI Technologies Inc.
        Chip type: ATI display adapter AGP (0x4153)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\PCI\VEN_1002&DEV_4153&SUBSYS_41531FD3&REV_00
   Display Memory: 256.0 MB
     Current Mode: 1024 x 768 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: ati2dvag.dll
   Driver Version: 6.14.0010.6601 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 2/22/2006 11:46:46, 256512 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: ati2mtag.sys
    Mini VDD Date: 2/22/2006 11:46:26, 1505792 bytes
Device Identifier: {D7B71EE2-0213-11CF-AA65-5961A1C2CB35}
        Vendor ID: 0x1002
        Device ID: 0x4153
        SubSys ID: 0x41531FD3
      Revision ID: 0x0000
      Revision ID: 0x0000
      Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
 Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: Avance AC97 Audio
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_1039&DEV_7012&SUBSYS_00181025&REV_A0
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: ALCXWDM.SYS
         Driver Version: 5.10.0000.3940 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/24/2002 03:17:10, 659356 bytes
            Other Files:
        Driver Provider: Avance Logic, Inc.
         HW Accel Level: Basic
              Cap Flags: 0xB5B
    Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
            Description: Avance AC97 Audio
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: ALCXWDM.SYS
         Driver Version: 5.10.0000.3940 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/24/2002 03:17:10, 659356 bytes
              Cap Flags: 0x41
           Format Flags: 0xFFF

-----------
DirectMusic
-----------
        DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
     DLS Version: 1.00.0016.0002
    Acceleration: n/a
           Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
                  MPU-401, Hardware (Kernel Mode), Input, No DLS, External
                  MPU-401, Hardware (Kernel Mode), Output, No DLS, External
                  Avance AC97 Audio, Software (Kernel Mode), Output, DLS, Internal
                  Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  MPU-401 [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
                  MPU-401 [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
        Registry: OK
     Test Result: Not run

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Microsoft SideWinder Precision Pro
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0017
        FF Driver: n/a

      Device Name: Logitech Cordless Dual USB Mouse & iTouch Keys
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC502
        FF Driver: n/a

      Device Name: Logitech Cordless Dual USB Mouse & iTouch Keys
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC502
        FF Driver: n/a

Poll w/ Interrupt: No
         Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1039, 0x7001
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/3/2004 23:08:44, 57600 bytes
| Driver: usbd.sys, 8/29/2002 12:00:00, 4736 bytes
|
+-+ USB Human Interface Device
| | Vendor/Product ID: 0x15CA, 0x00C3
| | Location: USB Optical Mouse
| | Matching Device ID: usb\class_03&subclass_01
| | Service: HidUsb
| | Driver: hidclass.sys, 8/3/2004 23:08:20, 36224 bytes
| | Driver: hidparse.sys, 8/3/2004 23:08:18, 24960 bytes
| | Driver: hid.dll, 8/4/2004 00:56:44, 20992 bytes
| | Driver: hidusb.sys, 8/29/2002 12:00:00, 9600 bytes
| |
| +-+ HID-compliant mouse
| | | Vendor/Product ID: 0x15CA, 0x00C3
| | | Matching Device ID: hid_device_system_mouse
| | | Service: mouhid
| | | Driver: mouclass.sys, 8/3/2004 22:58:34, 23040 bytes
| | | Driver: mouhid.sys, 8/17/2001 13:48:00, 12160 bytes

----------------
Gameport Devices
----------------
+ PCI bus
| Matching Device ID: *pnp0a03
| Service: pci
| Driver: pci.sys, 8/3/2004 23:07:48, 68224 bytes
|
+-+ Standard Game Port
| | Matching Device ID: *pnpb02f
| | Service: gameenum
| | Driver: gameenum.sys, 8/3/2004 23:08:22, 10624 bytes
| |
| +-+ Microsoft SideWinder (Auto Detect)
| | | Matching Device ID: gameport\sidewindergamecontroller
| | | Service: msgame
| | | Driver: hidclass.sys, 8/3/2004 23:08:20, 36224 bytes
| | | Driver: hidparse.sys, 8/3/2004 23:08:18, 24960 bytes
| | | Driver: hid.dll, 8/4/2004 00:56:44, 20992 bytes
| | | Driver: msgame.sys, 8/17/2001 14:02:40, 35200 bytes
| | | Driver: sw_effct.dll, 8/17/2001 22:36:32, 41472 bytes
| | | Driver: sw_wheel.dll, 8/17/2001 22:36:32, 53760 bytes
| | |
| | +-+ HID-compliant game controller
| | | | Matching Device ID: hid_device_system_game
Title: aceshigh error HELP!
Post by: Schatzi on October 07, 2006, 04:01:51 AM
Quote
Originally posted by Docc
Ok...same problem.  Can be playing fine with no problems for 10 minutes to an hour.....then an error message (sometimes) "AH has encountered an error...." and a black screen and computer shuts down and reboots.  Any ideas??



If your computer SHUTS DOWN on its own, id do two things first.

Check your temperatures and voltages - might be running hot.

Hunt for spyware/malware.
Title: aceshigh error HELP!
Post by: The Fugitive on October 07, 2006, 09:53:27 AM
Ya, it sounds like you have a fan not running. The game is pretty hard on a vedio card, so as it makes your card work harder, it makes more heat. If they get too hot, they will shut down your system. Normal use of a computer....word processing, browsing the internet and such won't push the video card so you won't get the shut downs.

Take the side cover off your computer and check the fans. Most have 3... 1 on the CPU, 1 in the power supply, and one on the video card. Dust will build up on the cooling fins and in the fans and rob them of cooling. Too clean them, shut down your computer and use a "Blast can" to blow out the crud. Small cans of compressed air can be found at RadioShack. Also a CLEAN, NEW paint brush can be used to brush things out too, just be gentle with it.

If after cleaning it out the fan doesn't restart with the computer it will have to be replaced. Aftermarket fans are avalible for most situations.

Good luck
Title: docc
Post by: OrionV on October 07, 2006, 06:45:35 PM
u have no memory docc.  ur hard drives are running overtime. after all the baggage u lucky to have 100 mb's sys ram in the game.
Title: Getting lockups in game
Post by: CapnMike on October 13, 2006, 02:10:42 PM
I have been experiencing screen lockups and fatal errors during online play for a couple of months now. I ran DxDiag and nothing seems to be out of order, I'll paste it below.

MOST of the time, it will occur when I am talking on vox or someone else is transmitting, but not always. It does not seem to make a difference if my screen is filled with eye candy or not - the last two times I was in the middle of a large body of water with no land in sight.

I will be flying along and suddenly everything freezes (last sounds continue to repeat) for about 20 or more seconds, then I will warp back (if I am in buffs, drones sometimes are shooting out ahead of me, etc.) and then I hold my breath to see if it will do it again. Usually I get a second, fatal screen freeze that mirrors the first, but this time at the end of the freeze the sounds stop, but the screen is still frozen. Sometimes my Windows mouse pointer will come into view when I move it, sometimes not. I had to learn the keystrokes for rebooting from the "Aces High has encountered an error and will not run" message. I always send an error report to MS, then reboot. Re-launching AH results in instant error message.

My netstatus and pings are usually very good. I always shutdown everything else before playing, so no AV, etc. is running, just the basics of XP after running EndItAll and Task Manager to shut down the garbage.

It is to the point that I get one or more dumps EVERY time I fly now. It is usually the reason I end up logging off.

Here is my DxDiag report:

------------------
System Information
------------------
Time of this report: 10/13/2006, 12:38:33
       Machine name: HOME
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
       System Model: Dimension 8100              
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 XP2
          Processor: Intel(R) Pentium(R) 4 CPU 1800MHz
             Memory: 512MB RAM
          Page File: 340MB used, 909MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful.
        Sound Tab 1: The file tbcwdm.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer. DirectSound test results: All tests were successful.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: The registry information for the DirectPlay application 'FlightSimulator' is missing or damaged.  You should reinstall that application.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce4 Ti 4600
     Manufacturer: NVIDIA
        Chip type: GeForce4 Ti 4600
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0250&SUBSYS_00000000&REV_A2
   Display Memory: 128.0 MB
     Current Mode: 1280 x 1024 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0010.7189 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 4/1/2005 16:16:00, 3980288 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 4/1/2005 16:16:00, 3454656 bytes
Device Identifier: {D7B71E3E-4110-11CF-A57F-0A2003C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x0250
        SubSys ID: 0x00000000
      Revision ID: 0x00A2
      Revision ID: 0x00A2
      Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
 Deinterlace Caps: {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFilteri ng
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFilteri ng
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: All tests were successful.
 D3D7 Test Result: All tests were successful.
 D3D8 Test Result: All tests were successful.
 D3D9 Test Result: All tests were successful.

-------------
Sound Devices
-------------
            Description: Santa Cruz(tm)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: TURTLE_BEACH\SANTA_CRUZ_WDM_INTERFACE
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: tbcwdm.sys
         Driver Version: 5.12.0001.4193 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: No
          Date and Size: 6/23/2003 12:15:14, 554304 bytes
            Other Files:
        Driver Provider: Voyetra Turtle Beach
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 96, 95
 Static/Strm HW 3D Bufs: 96, 95
              HW Memory: 0
       Voice Management: Yes
 EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
               Registry: OK
      Sound Test Result: All tests were successful.
Title: Freeze ups
Post by: OrionV on October 13, 2006, 04:27:20 PM
Capn Mike have u ever updated ur sound card.  Ur configuration is similiar to my old Dell and it has the same sound card.  I also had the same problem with freezes.  Been a couple of years so memory is foggy but think i went to Santa Cruz web site and downloaded a newer driver. I also played around with the configuration some. Got it to work fine after that.  Hope that helps.:)
Title: aceshigh error HELP!
Post by: Skuzzy on October 13, 2006, 04:32:11 PM
Also, you really need to install the 61.77 version of the NVidia drivers.  The driver you are using will cause problems with your video card.
Title: aceshigh error HELP!
Post by: Docc on October 13, 2006, 07:44:41 PM
Thanks for the help guys.  In my case I had 2 problems.  I had 2 different brands of memory simms installed....took one out and reduced the memory to 512M and the game had no more memory errors but did have lower frame rates.  Heat was the second problem.  By taking the side panel off and having a desk fan blow onto the processor and video card the temperature stabilized and was much cooler.  No problems now.
Title: aceshigh error HELP!
Post by: Schatzi on October 14, 2006, 05:42:50 AM
CapnMike, also turn down sound hardware accelleration to standard.



Docc, glad it worked out :).
Title: aceshigh error HELP!
Post by: mustard on October 14, 2006, 10:36:59 AM
thank you guys for posting this. its been happening to me lately as well.yesterday everything was fine. but last nite i logged on and it happened 7 or 8 times in a row. nothing was changed at all. it has been a frustrating couple of weeks. i dont know anything about computers so i guess im gonna have to hire someone to go through it.
Title: aceshigh error HELP!
Post by: CapnMike on October 19, 2006, 02:03:02 PM
Quote
Originally posted by Skuzzy
Also, you really need to install the 61.77 version of the NVidia drivers.  The driver you are using will cause problems with your video card.


Well, I didn't have time before my Squad Night to do a defrag or anything, but I tried rolling back the drivers to the 61.77 and that seemed to help. I flew for about 5.5 hours and didn't get a single screen freeze, but I am getting some small "stutters" during gameplay. I'll run a defrag and see if that helps.

Why is it that the newer drivers would cause these problems? Are there drivers newer than the 61.77 that still work well with AH?
Title: aceshigh error HELP!
Post by: MajWoody on October 23, 2006, 05:31:11 PM
I too got the ah has encountered a problem & needs to shut down error. I haven't changed any settings. I never had any errors before but yesterday I got that one.
Title: aceshigh error HELP!
Post by: Skuzzy on October 24, 2006, 06:34:17 AM
CapnMike, NVidia and ATI optimize drivers for the currently released video cards.  Sometimes this induces problems with older cards.  In almost all cases, there is usually an older driver, for older video cards which will simply work better than newer drivers which are optimized for a different architecture.

All NVidia video cards, older than the 6000 series should be using the 61.77 drivers for the best and most stable performance.

All ATI 9000 series video cards work best with the Catalyst 4.12 drivers with the ATI Control Panel, not the Catalyst Control Center.

Anytime you get the Windows crash error, it is normally associated with either sound or video card drivers.  Not always, but 99 percent of the time it is.  People who allow the Windows auto-updater to run are in for a lot of stability issues due to vide and sound card driver updates.