Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Krusty on November 16, 2006, 11:18:33 AM

Title: Unable to connect since yesterday
Post by: Krusty on November 16, 2006, 11:18:33 AM
Since yesterday mid-day I've been getting this:

(http://www.onpoi.net/ah/pics/users/858_1163697410_cb.jpg)

Even after manually upgrading from 2083 to 209, I still get this. It just sits there. After a while it'll ask if I want to use alternate route (it will also ask this if I hit cancel) but that doesn't help either.

Please fix, I seriously need TA help for setting up these rudder pedals.
Title: Unable to connect since yesterday
Post by: Skuzzy on November 16, 2006, 11:22:30 AM
Check your firewall.
Title: Unable to connect since yesterday
Post by: Waffle on November 16, 2006, 11:29:53 AM
I've been getting that too as well - it'll show that for a few seconds - then eventually connect. but i've also been having bad internet hops in the DFW area.
Title: Unable to connect since yesterday
Post by: Krusty on November 16, 2006, 11:30:51 AM
I've only got 2 port forwarding setups and both go to my computer. No other blocks/port forwards on this router/firewall.

What ports does AH use?
Title: Unable to connect since yesterday
Post by: Krusty on November 16, 2006, 11:34:01 AM

Hop  IP Address       Host Name                     Sent  Recv     RTT  Av RTT  Min RTT  Max RTT % Loss

1    192.168.0.1      [Unknown]                       19    19     0ms     0ms      0ms      0ms     0%
2    ---              [No response]                  ---   ---     ---     ---      ---      ---    ---
3    68.86.105.153    [Unknown]                       19    19     9ms     8ms      7ms     18ms     0%
4    68.86.103.126    10g-9-1-ur02.arvada.co.denver.comcast.net    19    19     9ms     9ms      8ms     12ms     0%
5    68.86.103.41     10g-8-2-ar01.aurora.co.denver.comcast.net    19    19    10ms     9ms      8ms     11ms     0%
6    68.86.103.170    [Unknown]                       19    19     8ms     9ms      8ms     21ms     0%
7    12.124.157.53    [Unknown]                       19    19     9ms     9ms      8ms     14ms     0%
8    12.127.4.154     gbr2-a30s2.dvmco.ip.att.net     19     1    36ms    36ms     36ms     36ms    95%
9    12.122.1.42      tbr2-p013601.dvmco.ip.att.net    19     1    32ms    32ms     32ms     32ms    95%
10   12.122.12.125    tbr2-cl33.dlstx.ip.att.net      19     1    32ms    32ms     32ms     32ms    95%
11   12.122.12.90     gbr6-p40.dlstx.ip.att.net       18     1    34ms    34ms     34ms     34ms    95%
12   12.123.17.13     ar13-p3110.dlstx.ip.att.net     18     1    30ms    30ms     30ms     30ms    95%
13   12.116.144.38    [Unknown]                       18    18    38ms    40ms     34ms     81ms     0%
14   12.193.161.229   [url]www.flyaceshigh.com[/url]             18    18    50ms    38ms     34ms     50ms     0%


I'm getting 80% and higher loss (only got 1 reply out of 12, still going, not getting any more) from dlstx (Dallas, Texas, I'm guessing).

[EDIT: re-pasted ping trace, after letting it run for more time]
Title: Unable to connect since yesterday
Post by: Krusty on November 16, 2006, 12:14:27 PM
Heads up: The web server on the forums stopped responding for a while, then it came back. On a lark I tried AH and now it lets me see the arenas. I guess they sorted out whatever needed sorting.
Title: Unable to connect since yesterday
Post by: Skuzzy on November 16, 2006, 12:26:30 PM
Did not do anything.  Just an Internet burp caused our office connection to drop momentarily.
Title: Unable to connect since yesterday
Post by: Krusty on November 16, 2006, 01:30:12 PM
by "they" I meant "the folks at the ISP" :)

All seems well now.
Title: Unable to connect since yesterday
Post by: LEADER38 on November 16, 2006, 06:31:25 PM
I also get the above "black screen of death" since I downloaded the patch.  My Firewall is off, so I don't think that is the problem.  Anyone else get this or know how to fix it?:cry
Title: Unable to connect since yesterday
Post by: LEADER38 on November 20, 2006, 08:30:55 PM
I've checked my firewall and it's set up to allow Aces Hi full access, but i still get the black screen above when I try to access the online arenas.  Also, when i try to quit, the game locks up. I didn't have any problem accessing the game until the latest patch.  Is there any more info I can provide that would help?

P.S.  Please help, I'm beginning to suffer serious withdrawl !!!