Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: Ductape on November 27, 2006, 04:11:56 PM
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I HATE posting in this forum. The reasons may be personal, but it keeps me from posting UNLESS I can't find any other way to fix my problem.
HERE is my problem:
For three days now I have been trying to log into ANY arena. I click the arena I want, making sure it isn't over cap, and wait for load into the tower. When I get to the tower, sometimes I get the "Host:Join Messages Will Display in Text Window" message.....and MOST of the time that's it.
Check the Roster......maybe 4 guys in.......most times its just blank....I can NOT move to any other tower, I can't go to hangar, nothing.
I have made no system changes lately. The trouble started AFTER the last update.....I have been trying for 3 days now without any luck.
Anyone else having this problem, or HAD it and fixed it?? I am getting close to the end of my rope.
First the arena changes....which I do NOT like....I never had a problem with TOO many people in arena....I come from the old Air Warriors for Mac days and you were lucky then on a VERY HOT night to get MAYBE 75 peeps. PERIOD.
That sucked. More peeps is target rich so I do not understand why they made these changes.....I can LIVE with that part of it....but if I can not get into the arena.........what good is it??
Any and all help will be greatly appreciated.
THANKS
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Ductape, are you using firewall? Sometimes after installing patches and usually each time a new version gets out, you need to reallow AH on firewall/AntiVirus.
PS: If you do not like these boards, try Emailing Skuzzy directly for Tech Support. support@hitechcreations.com
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How long do you wait while in the tower? It can take some time for all the updates to make it, depending on many factors (internet connection, background processes....).
When you press the "Refresh" button on the roster panel, it should start showing more and more players as the data is sent to your computer.
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The text buffer never loads anymore......
I can hit refresh forever and nothing refreshes
eventually I lose the conection
when I have had problems in the past with the firewall, it wouldn't even allow me on the site without ok. I will try turning it off and see what happens.
As far as how long I wait......I have been playin either this or AW for over 10 yrs......I figure I wait a good amount of time. When I was just in here a few days ago and it loaded, and has almost ALWAYS loaded within a minit. If I don't even get a text buffer.....most the time now I don't. I havent seen any typed text for at least 2 days.....
I will try shutting down the firewall and see what happens.
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Shut off firewall.....no change
I did get into training arena once
once into early war but nothing happened after 5 minutes
once into the smaller population ma and disco
went into most of the arenas once but usually never even got initial HOST message about join messages. NOTHING at all happened.
Might try uninstalling AH and then re-installing
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I'm having the exact same problems Duct is describing. I even TOTALLY reinstalled the game and it didn't help. I followed that up by defragging. Also I have no firewall turned on. Ping is running below 70 pretty much 99%of the time. Getting frustrated as heck. HELP
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I seem to have fixed my problem for the time being. I have only done one sortie, which involved mass warping and very very bad web status charts.....but I did manage to die successfully, :eek: So things appear to be back to normal for now:rolleyes:
I completely removed the last version I was using, which contained one or two patches downloaded while loading into the game when the update patches automatically load. I downloaded and stored the complete new version containing all current patches. I then ran it, installed it and have run one sortie, bla bla bla.
Now I think back on it I had this problem once along time ago. Same thing. Everything working fine, come in one day....new version of something downloading.....after awhile...once or twice....I had VERY similar problems. At that time I did the same fix, complete uninstall and fresh download of newest version.;)
I seem to be waiting a long long time before the roster updates in the begining, but once it did things seemed fine except for the MASSIVE warpage during sortie.
I am back in though....so maybe I can tweak away the rest of my woes with time.:O
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welp
guess its back to the drawing board once again
I spoke too soon
I am once again experiencing the same thing
It also made me remember....I had loss of tcp switch to UDP or whatever message on only sortie I have done.:(
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Duct, take a look at your Task Manager, when nothing is running on the desktop, under the "Processes" tab. I am curious about the total number of processes (lower left corner), and the CPU percentage being used (center, bottom).
Watch the above numbers for a mionute or two. The total processes should be around 19 to 21 for a normal Windows XP system. The CPU usage is a bit more critical and should be bouncing between 0 and 1 (maybe 2) percent like a heartbeat.
Did you happen to install IE version 7? I have heard it is causing problems with overt CPU usage even when it is not running, particularly when you use third party toolbars.
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I sure hope they get this fixed..... I cant even get in the game anymore. I tried to reinstall it and it wont even do that. Now I cant even get in the game....... I had a wide swing of pings going from 42 all the way up to 1098... Once I did get into the arena It would never let me do anything as the message bar wouldnt even come up, I couldnt change fields and it would stay on squad channel 101. So I tried to reinstalled it and the game wont even do that? What gives. It has seemed to get worse and worse over the last few days and now NOTHING. Guess its time to go to WWII online....
PLEASE HELP !!!!!!!!!!!!!!!!!!
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There is not much we can do about ping variations. That is just Internet related and we have no control over the Internet. It could be related to other things, but, in general, it is Internet related.
Also, if you cannot install the game, there is something else going on. What happens when you try to install it? Be specific please.
Also, are you trying to install the game remotely, or from a download on your local drive? Remote installation over the Internet will fail.
Installation problems are not related to anything we can "fix" in the game. They are related to other things. Such as anti-virus programs, spyware/malware programs, general Internet problems and so on.
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Ok.
IE 7........no.....I am still using sixsomething.
Task Manager:
I have 40 processes running.
My CPU is bouncing like you said....0-2 like a heartbeat.
Memory usage, right now, with Outlook Express and Internet Explorer running is--273 MB.....I have a little over a Gig total (1047856)..... and over half gig available (67100)
I have not tried getting in yet this AM, (we are getting our first day of snow here and things are a little crazy), but I did manage to get into the main arena and fly last night. I was however having connection issues. I kept getting Lost UDP Switch to TCP message. Sometimes it would disconnect almost immediately after the message, sometimes not.
I didn't see any warpage(that I remember) and things seemed to run ok, other than there seemed to be quite a pause between some mouse clicks. Like changing fields, going to hangar, O'Club, etc.
Thats about all I can think of right now. I will try flying again later this am when I get a chance but for now, its off to battle with the weather!:furious
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I did put IE7 on just a couple of days ago. I will try to take it off when I get home to work on my home(gaming) computer. That it the ONLY change I have done on that computer lately. I'm scratchin my head here.
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SKUZZY:
I am trying to download the game from the AHII website as I have done the first time. It will load the game but when I click on the clipboard to go to an arena I.E. MW it will then load something for the first time. This is where it locks up and then it will sit there for about 3 or 4 minutes and then a HOST LOST comes up?
I have read on here that other people are having the same exact problems im having. This leads me to think its not a connection problem but a AHII problem.
When I could click on an airfield and click the NET STATUS it will have 2 blue boxes the bottom box ( HOST I think it is ) it all over the screen almost like a heart beat on one of those hospital monitors.
I am just trying to figure out why I can have no problems with my web pages and only with this game?
Guess its time to cancel?
Too bad its an awesome game.
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WEB pages do not operate in real time. WEB browsers do not come close to taxing your computer like Aces High II or any good real-time flight simulator, would.
The host queue should be bouncing between 0 and 10ms all the time. The variance is what you need to look out for. It should be flatlined, after being the arena for a minute or two. If it is bouncing about, then something is stealing CPU cycles from the game.
Connection issues will always be around. Any given minute of the day, there are problems on the Internet. You can bank on that.
If there was a problem with the game code which was causing connection problems, it would effect everyone, not a percentage of players.
Have you tried running a PingPlotter (http://www.pingplotter.com) to the server IP address and see if something shows up?
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Here is my Trace route and ping info from Command Prompt data:
Microsoft Windows XP [Version 5.1.2600]
C:\Documents and Settings\Peter>tracert 206.16.60.39
Tracing route to 206.16.60.39 over a maximum of 30 hops
1 10 ms 7 ms 9 ms 10.101.0.1
2 13 ms 12 ms 8 ms click_dtn_ge2-0-0.click-network.com [131.191.27.
33]
3 7 ms 10 ms 20 ms sl-gw11-tac-10-0.sprintlink.net [144.223.84.37]
4 11 ms 7 ms 7 ms sl-bb20-tac-8-0.sprintlink.net [144.232.17.73]
5 13 ms 8 ms 13 ms sl-bb23-tac-11-0.sprintlink.net [144.232.17.174]
6 32 ms 30 ms 33 ms sl-bb22-sj-9-0.sprintlink.net [144.232.20.8]
7 31 ms 39 ms 37 ms sl-bb24-sj-13-0.sprintlink.net [144.232.3.214]
8 38 ms 39 ms 54 ms sl-bb20-ana-6-0.sprintlink.net [144.232.20.100]
9 51 ms 49 ms 42 ms sl-bb22-ana-14-0.sprintlink.net [144.232.1.177]
10 67 ms 71 ms 68 ms sl-bb21-fw-6-0.sprintlink.net [144.232.20.130]
11 168 ms 166 ms 165 ms sprint-gw.dlstx.ip.att.net [192.205.32.69]
12 166 ms 168 ms 191 ms tbr2-p014001.dlstx.ip.att.net [12.123.16.6]
13 171 ms 171 ms 169 ms br2-a3120s9.dlstx.ip.att.net [12.123.16.213]
14 165 ms 175 ms 166 ms mdf1-gsr12-1-pos-7-0.dal1.attens.net [12.122.255
.82]
15 184 ms * * mdf1-bi8k-2-eth-2-1.dal1.attens.net [63.241.192.
198]
16 * 180 ms 166 ms 206.16.60.39
Trace complete.
C:\Documents and Settings\Peter>ping 206.16.60.39
Pinging 206.16.60.39 with 32 bytes of data:
Reply from 206.16.60.39: bytes=32 time=167ms TTL=240
Reply from 206.16.60.39: bytes=32 time=181ms TTL=240
Reply from 206.16.60.39: bytes=32 time=166ms TTL=240
Reply from 206.16.60.39: bytes=32 time=165ms TTL=240
Ping statistics for 206.16.60.39:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 165ms, Maximum = 181ms, Average = 169ms
As you can see, its very slow, but it is slower many jumps away from my network.
Getting ready to get into MA and attempt successfull death. Last time was disco w/perked P38:furious
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Duct, here is the problem:
traceroute to 131.191.27.33 (131.191.27.33), 30 hops max, 40 byte packets
1 206.16.60.33 (206.16.60.33) 3.240 ms 0.620 ms 0.567 ms
2 mdf1-gsr12-1-gig-1-0.dal1.attens.net (63.241.192.249) 0.195 ms 0.174 ms 0.169 ms
3 gar5-p320.dlstx.ip.att.net (12.122.255.77) 0.925 ms 0.849 ms 0.832 ms
4 tbr2011101.dlstx.ip.att.net (12.123.16.214) 2.135 ms 2.089 ms 2.148 ms
5 ggr2-p390.dlstx.ip.att.net (12.123.16.5) 1.252 ms 1.175 ms 1.129 ms
6 att-gw.dfw.sprint.net (192.205.32.70) 2.310 ms 2.213 ms 2.140 ms
7 sl-bb22-ana-12-0.sprintlink.net (144.232.20.131) 28.946 ms 28.999 ms 28.919 ms
8 sl-bb20-ana-15-0.sprintlink.net (144.232.1.178) 84.462 ms 57.355 ms 149.200 ms
9 sl-bb24-sj-10-0.sprintlink.net (144.232.20.101) 153.257 ms 233.933 ms 41.354 ms
10 sl-bb22-sj-13-0.sprintlink.net (144.232.3.213) 40.494 ms 41.111 ms 40.936 ms
11 sl-bb23-tac-14-0.sprintlink.net (144.232.20.9) 61.805 ms 61.879 ms 61.775 ms
12 sl-bb21-tac-1-0.sprintlink.net (144.232.17.177) 56.316 ms 56.280 ms 56.233 ms
13 sl-gw11-tac-8-0.sprintlink.net (144.232.17.78) 59.847 ms 59.828 ms 59.806 ms
14 sl-click1-1-0.sprintlink.net (144.223.84.38) 63.116 ms * 62.245 ms
Notice, the trace was to a different IP address (131.191.27.33 ) than where it dies at in Sprint's network. The problem lies with Sprint. As your ISP uses Sprint for thier Tier 1 connection, you need to contact your ISP and let them know about this problem. Just point your ISP to this thread and good luck.
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thanks for the heads up....I cant read these dang things for nuttin...I just save them and pass them on to those that do....:aok
Things seem to be working somewhat fine for me right now. I was just flying and everything was working as advertised.
I am going to file this last episode as weather related or otherwise. Its possible with the nasty weather we been having, something may have gone down due to power outages and such and been re-routed through less reliable networks....heck I don't know.
Speaking as a true :cool: addict:cool: I am just happy to be in the unfriendly skies again.
COME ON MOFO'S COME KILL ME!!:( :mad: :rofl :furious
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Weather can definately cause a lot of communication issues over the Internet. Particularly when the weather changes suddenly.
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Skuzz....mine seems to be working as well. I was only on for about 10 minutes but things seemed normal. I'm not sure if it was the weather or the IE7 that i had just installed. I removed ESPN, NORTON, and GOOGLE from my toolbar and that made a huge difference (or seemed to) on my usage.
Anyways, thanks for the help
:D
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Can You Feel The Love?:t
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Skuzzy, Ductape:
Thanks for all the numbers, they dont mean a dang thing to me and I would never know where to find them or put them in. Im afraid if I use those numbers a trident missle would launch from some nuclear sub somewhere.
I am having the phone company check my line today and i will know tomorrow night when I get home. So far nothing anybody has said makes any sense to me. My game got slower and slower loading and now nothing.
That is all I can tell you. I will however double check my firewall and see if that is it. If not this seems to be a extremily difficult thing to fix and it might be the end of my flying Aces High. I hope not and I truly hope someone can help me.
I do thank each of you for your input.
FIREPLUG
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give this a try guys
Duct this could take your prosses running, down considerably
check this out
you can help you game play and reduse micro warps and improve FR...give it a try...works for me....HERE WE GO
1st...go to...start/controle panel/performance and maintenance/system/....click on the hardware tab then on hardware profile then on profile 1 click "copy" and name it aces high and click ok.
Then....still in performance and maintenance click on administrtive tools...then services
you will see a large list of services on your computer.....double click on the first service then click on the log on tab...there you will see profile1 and aces high listed....click on aces high and then disable to disable that service (leave profile1 alone...it is your backup just in case)and so on and so on
here is a list of what I have on my computer
Alerter..............Disabled
Application Layer Gateway Service.....Disabled
Application Management......enabled
ASP.NET State Service.........enabled Automatic Updates...........disabled
ClipBook................disab led
COM+ Event System...........enabled
COM+ System Application..............enab led
Computer Browser.............disabled
Cryptographic Services.............enabled
DCOM Server Process Launcher................enabl ed
DHCP Client.............enabled
Distributed Link Tracking Client.............disabled
DNS Client................enabled
Error Reporting Service............disabled
Event Log............disabled
Fast User Switching Compatibility..............di sabled
Help and Support............disabled
HTTP SSL...............enabled
Human Interface Device Access.............enabled
IMAPI CD-Burning COM Service............disabled
Indexing Service...........enabled
IPSEC Services...........enabled
Logical Disk Manager..........enabled
Logical Disk Manager admenistrative.............en abled
Messenger................disa bled
MS Software Shadow Copy Provider..........disabled
Net Logon.........enabled
NetMeeting Remote Desktop Sharing............disabled
Network Connections........enabled
Network DDE DSDM ............enabled
Network Location Awareness (NLA)...........enabled
Network Provisioning Service..........enabled
NT LM Security Support Provider.........enabled
Office Source Engine...........enabled
Performance Logs and Alerts...........disabled
Plug and Play............no option...
Portable Media Serial Number Service..........disabled
Print Spooler..........disabled
Protected Storage...............enabled
QoS RSVP...............disabled
Remote Access Auto Connection Manager..........disabled
Remote Access Connection Manager..........disabled
Remote Desktop Help Session Manager.........disabled
Remote Procedure Call (RPC)............enabled
Remote Procedure Call (RPC) Locator................enable d
Removable Storage.............enabled
Routing and Remote Access..........disabled
Secondary Logon.........disabled
Security Accounts Manager..........enabled
Shell Hardware Detection......enabled
Smart Card.............disabled
SSDP Discovery Service.........enabled
System Event Notification........enabled
System Restore Service..........disabled
Task Scheduler.........disabled
TCP/IP NetBIOS Helper.........enabled
Terminal Services..........enabled
Themes............enabled
Uninterruptible Power Supply..........disabled
Universal Plug and Play Device Host............enabled
volume shadow copy.........disabled
WebClient...........disabled
Windows Audio..........enabled
Windows Firewall/Internet Connection Sharing (ICS)........enabled
Windows Image Acquisition (WIA)...........disabled
Windows Management Instrumentation.............e nabled
Windows Media Connect (WMC)...........enabled
Windows Media Connect (WMC) Helper.............enabled
Windows Time..............enabled
Windows User Mode Driver Framework..........enabled
Wireless Zero Configuration.........disable d
WMI Performance Adapter...........disabled
Workstation...........enabled
now restart you computer and you will have the option to select from profile1 or aces high use the down arrow to select aces high and hit enter.....it will boot normaly but without all the start ups
you can turn of other serveces that i dont have listed that might be on your computer or even some that i have listed........if you turn off something that keeps you computer from working or causes errors..........reboot and select profile1 and undo what you did.....experament with it
BTW you will still have some startups the you need to turn off in the task manager
hope this helps guys
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Ping plotter is a utility that runs a trace route on your Internet connection and shows all the different connections you go through to get to you destination on the web. Like from where i live i get rerouted through at least 20 different places before i get to HTC. What it can tell you is where a problem spot may be and you can pass that information on to your service provider.
Here is a link for ping plotter (http://www.pingplotter.com)
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SKUZZY:
Question for you----- If I call HTC will I be able to talk to someone who can walk me thru my system and see where the problem is? And if so Who might I ask for? Or is this like trying to get the launch codes for nuclear sub?
Thanks Alan "FIREPLUG"
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You can always call us. Did you look at the Windows Task Manager and check the processes?
Here is step by step to do that.
1) Make sure no program is running on your computer.
2) Press Ctrl-Alt-Del, at the same time. This brings up the Windows Task Manager.
3) Select the "Processes" tab in the Task Manager.
4) Look in the lower left hand corner for the total number of processes. In a normal Windows XP system, this number is normally between 19 and 21. If your is much higher than that, you are losing much of your CPU performance so Windows can manage all those processes.
5) Next, look to the immediate right of the total number of processes. There you will see the CPU usage in percentage. You need to watch this for a minute or two. It should bonce like a heartbeat between 0 and 1 (matbe 2) percent. If it is spiking to anything higher, then you have active processes using up your CPU.
Now, the bugger in all this is what to do with those processes. There is no magic list which can help you quickly determine what should be running and what should not be running on your computer.
You pretty much have to write down each process, then go to Google and search for it. There are three or four sites on the Internet which should give you descriptions of what those processes are and whether or not they need to be running.
Now, you can call and talk to me about it, but if it is a resource issue, caused by too many running processes, then what I just gave you in the above paragraphs is exactly what I would tell you if you called.
Honestly, it sounds like resource issues. Resources are used by each background process and when too many are running, your computer will be quicker to run out of resources whne asked to do something, like load Aces High II.
Every computer is different, and I, nor anyone else, can really tell you exactly what your computer needs to be running. If your computer is a Dell or HP/Compaq, or some other OEM computer, then you can contact them and ask them about shutting down the many programs they automatically load for every computer they sell.
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Originally posted by fireplug1111
Im afraid if I use those numbers a trident missle would launch from some nuclear sub somewhere.
:huh :lol :lol :lol
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is this actually going anywhere anymore?:)
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Does it need to?
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Not in my case. You guys do this forum thing anyway you want. I try to make offhand comment about ANOTHER offhand (IMHO) and somehow I wander offline.......back to my original comments about not liking this forum.
so sorry.
Excuse me.
Smoke'm if ya gott'em
Beam me up Scottie....bla bla bla bla