Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Petresun on December 10, 2006, 10:32:10 PM

Title: Posting my packet loss from Ping Plotter
Post by: Petresun on December 10, 2006, 10:32:10 PM: Here is the information I am getting from Ping Plotter. I am losing packets from the following IP addresses.

4.69.132.194 (ae-4-4.ebr1.Washington1.Level3.net)
209.244.219.142 (att-level3-oc192.Washington1.Level3.net)
12.116.144.38 (no information available)
4.68.121.16 (ae13-51.car3.Washington1.Level3.net)
12.122.10.90 (tbr2-cl6.dlstx.ip.att.net)
64.156.66.53 (te-3-2.car1.Cleveland1.Level3.net)

My average round trip number is pretty steady at 60.

Can someone help me with this. Planes are warping all over the place.
Title: Posting my packet loss from Ping Plotter
Post by: Schatzi on December 11, 2006, 03:13:46 AM: Its usually best to post the whole ping plot (in text) for Skuzzy to look at. He might even need to traceroute you back to pinpoint the problem.

All *I* can tell you here is that there have been a bunch of problems with a few ISPs in US lately.
Title: Posting my packet loss from Ping Plotter
Post by: The Fugitive on December 11, 2006, 06:10:21 AM: Christmas shopping on line is really picking up and taking up all the band width. Well Thats what Im hoping it is :D
Title: Ping Plot
Post by: Petresun on December 11, 2006, 04:11:31 PM: How do I post it, do I copy and paste something from Pingplotter?
Title: Posting my packet loss from Ping Plotter
Post by: Skuzzy on December 11, 2006, 04:38:26 PM: Level3 has been having a lot of problems lately. Not sure what is going on there, but routing changes have been bizarre lately, and general congestion has been pretty high.
Title: Posting my packet loss from Ping Plotter
Post by: Petresun on December 11, 2006, 10:02:13 PM: Any suggestions on what I can do from this end or should I just wait it out?
Title: Re: Ping Plot
Post by: Schatzi on December 12, 2006, 02:57:19 AM: Quote
Originally posted by Petresun
How do I post it, do I copy and paste something from Pingplotter?

Choose "save as text" from pingplotter. That will copy the trace to your windows clipboard and you can just paste in in your post with CTRL V.
Title: Posting my packet loss from Ping Plotter
Post by: Skuzzy on December 12, 2006, 06:44:13 AM: It looks like your ISP is using Level3 for thier Tier 1 transport to/from the Internet. Send the information to them and complain long and loud about it.
Title: Posting my packet loss from Ping Plotter
Post by: Petresun on December 16, 2006, 12:30:53 PM: Thanks Skuzzy, I will contact my ISP and let them know I am not happy. But here is a questions since I do not know a thing about what I will be complaining about. Are they supposed to be doing something other than what they are doing? I mean, are they ripping me off? Based on the $40.00 per month that I pay to them for access am I only getting $10.00 worth of service because of the tier 3 route my system is taking?

I have posted the Ping Plotter information below just incase you want to take another look.

I appreciate all you do for all of us!!

Target Name: http://www.hitechcreations.com
IP: 12.193.161.229
Date/Time: 12/16/2006 1:26:24 PM

1 1 ms 0 ms [192.168.1.1]
2 8 ms 6 ms [10.61.160.1]
3 9 ms 10 ms gig15-1.ncntoh1-rtr1.neo.rr.com [24.164.102.169]
4 8 ms 12 ms son2-0-1.ncntoh1-rtr0.neo.rr.com [24.95.81.169]
5 -32764 ms 10 ms te-3-1.car1.Cleveland1.Level3.net [64.156.66.49]
6 20 ms * ae-4-4.ebr1.Washington1.Level3.net [4.69.132.194]
7 22 ms 22 ms ae-13-51.car3.Washington1.Level3.net [4.68.121.16]
8 20 ms 20 ms att-level3-oc192.Washington1.Level3.net [209.244.219.142]
9 57 ms 57 ms tbr1-p014001.wswdc.ip.att.net [12.123.8.98]
10 55 ms 54 ms tbr1-cl4.sl9mo.ip.att.net [12.122.10.30]
11 57 ms 57 ms tbr2-cl6.dlstx.ip.att.net [12.122.10.90]
12 54 ms 54 ms gbr6-p40.dlstx.ip.att.net [12.122.12.90]
13 55 ms 55 ms ar13-p3110.dlstx.ip.att.net [12.123.17.13]
14 69 ms 64 ms [12.116.144.38]
15 58 ms 65 ms http://www.hitechcreations.com [12.193.161.229]