Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: 3dxring on December 24, 2006, 03:31:07 PM
-
Below is a pingplot result I have been warping all over the place,
ISP Comcast
I love the game but I can't play with the warping
Please help
# 2 & # 8 show packet loss
Target Name: N/A
IP: 206.16.60.39
Date/Time: 12/24/2006 3:47:03 PM to 12/24/2006 3:49:18 PM
1 [192.168.1.1
2 * * * * * * * * * * [-]
3 [68.87.130.9]
4 [68.87.128.217]
5 [68.87.128.210]
6 [68.87.128.165]
7 [68.87.128.174]
8 10 ms 10 ms 10 ms * 11 ms 10 ms 10 ms 17 ms 13 ms 10 ms pos-2-2-cr01.ritchieroad.md.core.comcast.net [68.87.16.161]
9 [12.118.122.5]
10 [12.123.8.26]
11 [12.122.10.30]
12 [12.122.10.90]
13 [12.123.16.213]
14 [12.122.255.78]
15 [63.241.192.202]
16 [206.16.60.39]
Ping statistics for 206.16.60.39
Packets: Sent = 10, Received = 10, Lost = 0 (0.0%)
Round Trip Times: Minimum = 53ms, Maximum = 67ms, Average = 55ms
-
firewall, anitvirus?
-
Norton Security
Windows firewall
-
Originally posted by 3dxring
Norton Security
Windows firewall
Both should be off when flying, and Nortons is notorius for not really being off when you turn it off. Hit cntrl, alt, delete and check under the processes tab to see whats running.
If you have a router, you might want to reset it. Turn it off for a minute, and let it reboot, same with a cable modem. Other than that. you'll need a network guru like Skuzzy to help out if that doesn't help.
-
Get your ISP involved. From the brief trace you posted it appears Comcast is having problems.
Not unusual this time of year for many ISP's to have some issues. The changing weather usually causes a lot of communications issues. Combined with the heavy Internet usage from most people in the U.S. being off work, and you have a recipe for network issues.
That said, Comcast is probably not going to do anything about it as they will take the stance, this reflects normal seasonal problems.