Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: drugello on February 02, 2007, 09:39:28 AM

Title: can anyone help with this problem??
Post by: drugello on February 02, 2007, 09:39:28 AM

I am using dial-up and as soon as I start the aces high software I lose my dial-up connection completly. I read the FAQ and I made all the adjustments to my modem. Is someone familliar with this problem????

All help is appreciated

Title: Re: can anyone help with this problem??
Post by: doc1kelley on February 02, 2007, 07:06:49 PM

Quote

Originally posted by drugello
I am using dial-up and as soon as I start the aces high software I lose my dial-up connection completly. I read the FAQ and I made all the adjustments to my modem. Is someone familliar with this problem????

All help is appreciated

Just a stab but do you have a firewall enabled on your system?  If so, you will need to list AHII as an exception.

All the Best...
Jay
awDoc1

Title: can anyone help with this problem??
Post by: drugello on February 03, 2007, 01:02:47 PM

Jay, I disabled the firewall completely, the problem is that when I start up the AH software my modem stops functioning and drops the connection. I have a Dell C521 with 1GB ram now and I know Dell is pretty tempermental but if you have any suggestions I really appreciate hearing from you.

THANKS