Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: spothq on December 10, 2001, 10:53:00 AM
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No engine sounds.
Main area, offline mode same.
Worked fine even after latest update, then no engine sounds.
Any ideas?
:eek:
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Ran the manual update of the latest patch and still nothing.
Trying an uninstall now..
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Uninstalled, reboot.
Reinstalled, updated patch, no engine sounds.
How do we contact HTC
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I see how it is, noone from htc responds regularly, and e-mail is answered with minimal response.
Lovely
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Please post your system specs including driver versions, DX version, and operating system.
F.
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p3 600
512 mb ram
36 gig scsi
tnt2 32 meg
This game has ran on windows 2000 professional, windows xp with the same configuration without a problem.
Now no engine sounds.
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System Information
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Time of this report: 12/11/2001, 14:35:29
Machine name: P600
Operating System: Microsoft Windows XP Professional (5.1, Build 2505) (2505.main.010626-1514)
Language: English (Regional Setting: English)
System Manufacturer: System Manufacturer
System Model: System Name
BIOS: ASUS - 30303031
Processor: Intel Pentium III, ~601MHz
Memory: 510MB RAM
Page File: 145MB used, 1103MB available
Primary File System: NTFS
DirectX Version: DirectX 8.1 (4.08.01.0810)
DX Setup Parameters: Not found
DxDiag Version: 5.01.2505.0000 32bit Unicode
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DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
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DirectX Components
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ddraw.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 265216 bytes
ddrawex.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 24064 bytes
dxapi.sys: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 10496 bytes
d3d8.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 1180672 bytes
d3dim.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 436224 bytes
d3dim700.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 790528 bytes
d3dramp.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 590336 bytes
d3drm.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 350208 bytes
d3dxof.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 47616 bytes
d3dpmesh.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 34816 bytes
dplayx.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 212992 bytes
dpmodemx.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 20992 bytes
dpwsockx.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 49664 bytes
dplaysvr.exe: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 25600 bytes
dpnsvr.exe: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 18944 bytes
dpnet.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 157184 bytes
dpnlobby.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 37888 bytes
dpnwsock.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 63488 bytes
dpnaddr.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 26112 bytes
dpnmodem.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 62976 bytes
dpvoice.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 206336 bytes
dpvsetup.exe: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 59392 bytes
dpvvox.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 113152 bytes
dpvacm.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 24064 bytes
dpnhpast.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 29696 bytes
dpnhupnp.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 54272 bytes
dinput.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 151040 bytes
dinput8.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 168448 bytes
dimap.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 44544 bytes
diactfrm.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 393728 bytes
joy.cpl: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 66048 bytes
gcdef.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 76800 bytes
pid.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 31744 bytes
gameenum.sys: 5.01.2505.0000 English Final Retail 6/26/2001 17:33:08 9856 bytes
dsound.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 338944 bytes
dsound3d.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 1293824 bytes
dswave.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 16384 bytes
dsdmo.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 165888 bytes
dsdmoprp.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 66560 bytes
dmusic.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 94720 bytes
dmband.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 26112 bytes
dmcompos.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 59904 bytes
dmime.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 171520 bytes
dmloader.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 31232 bytes
dmstyle.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 110080 bytes
dmsynth.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 99840 bytes
dmscript.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 77312 bytes
dx7vb.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 595968 bytes
dx8vb.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 1185792 bytes
mfc40.dll: 4.01.00.6140 English Final Retail 6/27/2001 04:00:00 924432 bytes
mfc42.dll: 6.00.8665.0000 English Beta Retail 6/27/2001 04:00:00 995383 bytes
wsock32.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 21504 bytes
amstream.dll: 6.04.01.2505 English Final Retail 6/27/2001 04:00:00 63488 bytes
devenum.dll: 6.04.01.2505 English Final Retail 6/27/2001 04:00:00 51712 bytes
dxmasf.dll: 6.04.09.1119 English Final Retail 6/27/2001 04:00:00 498205 bytes
mciqtz32.dll: 6.04.01.2505 English Final Retail 6/27/2001 04:00:00 33280 bytes
mpg2splt.ax: 6.04.01.2505 English Final Retail 6/27/2001 04:00:00 126464 bytes
qcap.dll: 6.04.01.2505 English Final Retail 6/27/2001 04:00:00 184320 bytes
qdv.dll: 6.04.01.2505 English Final Retail 6/27/2001 04:00:00 266752 bytes
qdvd.dll: 6.04.01.2505 English Final Retail 6/27/2001 04:00:00 355840 bytes
quartz.dll: 6.04.01.2505 English Final Retail 6/27/2001 04:00:00 1134080 bytes
strmdll.dll: 4.01.00.3925 English Final Retail 6/27/2001 04:00:00 246302 bytes
iac25_32.ax: 2.00.05.0054 English Final Retail 6/23/2000 13:06:08 192000 bytes
ir41_32.ax: 4.51.16.0003 English Final Retail 6/22/2000 12:49:24 842240 bytes
ir41_qc.dll: 4.30.62.0002 English Final Retail 6/22/2000 12:23:46 120320 bytes
ir41_qcx.dll: 4.30.64.0002 English Final Retail 6/22/2000 12:18:42 338432 bytes
ir50_32.dll: 5.2819.15.0056 English Final Retail 6/23/2000 09:36:48 745984 bytes
ir50_qc.dll: 5.11.63.0056 English Final Retail 6/22/2000 12:31:00 198144 bytes
ir50_qcx.dll: 5.11.64.0056 English Final Retail 6/22/2000 12:31:46 181760 bytes
ivfsrc.ax: 5.11.15.0056 English Final Retail 6/22/2000 17:11:56 145408 bytes
mswebdvd.dll: 6.04.01.2505 English Final Retail 6/27/2001 04:00:00 243712 bytes
msdvdopt.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 74240 bytes
ks.sys: 5.01.2505.0000 English Final Retail 6/27/2001 04:53:18 134016 bytes
ksproxy.ax: 5.01.2505.0000 English Final Retail 6/27/2001 18:29:12 117248 bytes
ksuser.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:07:04 4096 bytes
stream.sys: 5.01.2505.0000 English Final Retail 6/26/2001 17:32:00 42624 bytes
mspclock.sys: 5.01.2505.0000 English Final Retail 6/26/2001 09:20:54 5120 bytes
mspqm.sys: 5.01.2505.0000 English Final Retail 6/26/2001 09:20:58 4608 bytes
mskssrv.sys: 5.01.2505.0000 English Final Retail 6/26/2001 09:20:58 6400 bytes
swenum.sys: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 3840 bytes
msvidctl.dll: 6.04.01.2505 English Final Retail 6/27/2001 04:00:00 970240 bytes
vbisurf.ax: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 27136 bytes
msyuv.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 16384 bytes
wstdecod.dll: 5.01.2505.0000 English Final Retail 6/27/2001 04:00:00 46080 bytes
---------------
Display Devices
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Card name: NVIDIA RIVA TNT2
Manufacturer: NVIDIA
Chip type: RIVA TNT2
DAC type: Integrated RAMDAC
Device ID: Enum\PCI\VEN_10DE&DEV_0028&SUBSYS_4A001092&REV_11
Display Memory: 32.0 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: NEC MultiSync 90
Monitor Max Res: 1600,1200
Driver Name: nv4.dll
Driver Version: 5.13.01.1240 (English)
DDI Version: 7
Driver Attributes: Final Retail
Driver Date/Size: 6/26/2001 10:24:06, 1740800 bytes
Driver Signed: Yes
WHQL Date Stamp: n/a
VDD:
Mini VDD: nv4.sys
Mini VDD Date: 6/26/2001 08:18:24, 731392 bytes
Device Identifier: {D7B71E3E-4368-11CF-FA77-016AB3C2C835}
Vendor ID: 0x10DE
Device ID: 0x0028
SubSys ID: 0x4A001092
Revision ID: 0x0011
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result:
D3D7 Test Result:
D3D8 Test Result:
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Sound Devices
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Description: SB Live! Wave Device
Device ID: PCI\VEN_1102&DEV_0002&SUBSYS_00201102&REV_05
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: emu10k1m.sys
Driver Version: 5.12.01.3300 (English)
Driver Attributes: Final Retail
Driver Signed: Yes
Date and Size: 10/12/2001 11:14:36, 282368 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Full
Registry: OK
Sound Test Result:
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DirectMusic
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DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
Version: 1.00.16.0002
Ports:
Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
SB Live! MIDI UART, Hardware (Kernel Mode), Input, No DLS, External
SB Live! MIDI UART, Hardware (Kernel Mode), Output, No DLS, External
SB Live! Wave Device, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
B: SB Live! MIDI Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
A: SB Live! MIDI Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Live! MIDI UART [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Live! MIDI UART [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
Registry: OK
Music Test Result:
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Input Devices
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Device Name: Microsoft USB IntelliMouse Optical
Provider: Microsoft
Hardware ID: USB\Vid_045e&Pid_0039&Rev_0121
Status: 0
Port Name: USB Root Hub
Port Provider: (Standard USB Host Controller)
Port ID: USB\ROOT_HUB&VID8086&PID7112&REV0001
Port Status: 0
Poll w/ Interrupt: No
Registry: OK
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Input Drivers
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DirectPlay Service Providers
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Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.01.2505.0000)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.01.2505.0000)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.01.2505.0000)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.01.2505.0000)
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnmodem.dll (5.01.2505.0000)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnmodem.dll (5.01.2505.0000)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnwsock.dll (5.01.2505.0000)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnwsock.dll (5.01.2505.0000)
DirectPlay Test Result:
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DirectPlay Lobbyable Apps
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Keegan do other games work normally?
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This is the only game. Its a very lean system (Critical workstation) so it isnt messed with.
I am trying what Pymeia said to do and deleting the contents of the settings folder.
I didnt make any changes to sound levels since the game was installed and have played this game for 2 years so its something somewhere that is hosed, registry something. report back after trying the deleting settings folder content
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removed the settings folder and still no sounds.
it was fun, but cant play it like this.
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Keegan if you have nothing else to test your sounds with, you can't rule out the possibility of hardware failure. It may have nothing to do with Aces High.
Did you try to reinstall sound drivers? Did you try that all your wires are plugged properly? Did you check your speakers work?
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Oh man, ENGINE SOUNDS look at the title.
I am cancelling my membership. I have emailed them and received a
Have you rebooted?
Duh! I mention in the email I have uninstalled, rebooted, reinstalled, rebooted and THAT IS ALL THEY ASK.
Hitech fielding support questions in ma chat, I ask him a question two diffferent times that name is int here and each time ignored.
Whatever, see ya AH
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Almost forgot, thanks F and Mr Ripley for your help.
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Keegan are you using the standard sound pack that comes with AH or some third party versions?
Anyway, if you think your first problem is reason enough to cancel your account its clear you had no real interest in AH anyway.
Also the fact that you're using a 'critical workstation' for a game doesn't sound good..
You're playing on company property?
Good luck and bye.
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What are you on man.
Not cancelling due to a sound problem.
Cancelling for lack of support.
I own my own company, this is my workstation.
The critical statement was to show its not loaded with a bunch of crap, nor an old install. Its a fresh OS with a slightly minor problem. This is about a lack of support that I am talking about.
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Keegan I really don't see what's your beef, lack of engine sounds doesn't stop you from playing anyway.
HTC is known for their fast customer service but it seems that the influx of new players has got them swamped at the moment. If you haven't noticed, the player base has grown from 2000 to 3000 in a short period of time. All those AW'ers are probably asking them everything possible about everything.
If it's your own workstation, fine. I still wouldn't use a company machine for gaming :)
Keegan it seems that you made changes to your system (including upgrading to XP from W2k which seems senseless to me) and that caused you to have this problem. Don't blame HTC if you porked your own system. I suggest you take time to root out the problem yourself. The problem might be with soundcard device driver incompatability with XP for example. If you're using a built-in driver, don't expect much since XP just came out of beta and with MS reputation will need at least 1x100Mb service pack to be in working condition.
If you don't want to do that, that's fine too.. Nobody forces you to play the best online air combat simulation. Suite yourself.
But trust me: It's your loss.
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I tried WinXP in my computer but went back to W2k 'cause (At least in my case) XP Pro and SBLive did not like each others.
Had to change that Live! to Terratec's soundcard which fixed my problems with sounds and joystick in WinXP but same time that swap brought couple new problems... So I went back to W2K and SBLive! and everything works fine :)
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Windows XP is not the OS to use to play AH. Use 2K, Me, or 98 and 95....they all work well. Also, sound might be using shared IRQ, check to see if that's the problem. If so.....move soundcard etc to another pci slot of different address.
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Hi Keegan,
As the problem is only engine sounds, (and you have checked the "eng.wav" file to make sure A). It exists B). It has the volume set correctly). Can you either post details of or links to the files "sound.cfg" & "sound2.cfg" from you AH setting folder?
TTFN
snafu
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After updating the drivers for the creative live card there is indeed something wrong with the system. Its not an "Upgrade" its a root install of XP, think I may either have a virus, or a corrupted system file,.....which I will not root out. System is telling me its time to pull the OS off.
Thanks for the help guys, time to rid the thing of XP.
Keegan I really don't see what's your beef, lack of engine sounds doesn't stop you from playing anyway.
HTC is known for their fast customer service but it seems that the influx of new players has got them swamped at the moment. If you haven't noticed, the player base has grown from 2000 to 3000 in a short period of time. All those AW'ers are probably asking them everything possible about everything.
If it's your own workstation, fine. I still wouldn't use a company machine for gaming
Keegan it seems that you made changes to your system (including upgrading to XP from W2k which seems senseless to me) and that caused you to have this problem. Don't blame HTC if you porked your own system. I suggest you take time to root out the problem yourself. The problem might be with soundcard device driver incompatability with XP for example. If you're using a built-in driver, don't expect much since XP just came out of beta and with MS reputation will need at least 1x100Mb service pack to be in working condition.
If you don't want to do that, that's fine too.. Nobody forces you to play the best online air combat simulation. Suite yourself.
But trust me: It's your loss.
Eat me punky brewster
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FIXED!
Cable shorting out!
And yes I need my engine sounds.
The cable was shorting out on the end. It would allow some frequencies of the audio range to be clear, and others to be very VERY low, which is why some sounds were perfect, and engine sounds were non existant. They were there just not audible. Windows Sounds didnt change which might mean the 3d sounds in AH werent getting what they needed from both input channels to be able to be audible.
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Glad to hear you sorted it out.