Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: tatertot on March 15, 2007, 10:44:45 AM

Title: windows error on start up
Post by: tatertot on March 15, 2007, 10:44:45 AM

i think its because something from microsoft,automaticly downloaded but anyone know how to get rid of it i sent the error was of time redownloaded the game same issue,really getting me down im shacking from withdraws anyhelp will help ty

Title: windows error on start up
Post by: Denholm on March 15, 2007, 10:54:25 AM

What error are you encountering? We can't help you if we don't know. Also, read this post here:
http://forums.hitechcreations.com/forums/showthread.php?s=&threadid=71591
It might help you tweak your computer to make AH run.

Title: windows error on start up
Post by: tatertot on March 15, 2007, 10:58:43 AM

all i know right now ( im at work) is it gives me a error that states aceshigh.exe unable to something i will have to check tonight i guess,great another frustrating night let me know what i need to post for the help guys and man thanks for reading

Title: windows error on start up
Post by: Denholm on March 15, 2007, 11:03:47 AM

Is it an error message stating something to the effect of that "Aceshigh.exe has encountered and unrecoverable error and was closed by Windows. A bug report is being generated."

EDIT: Have you been able to play before on the computer you're attempting to start AH on?

Title: windows error on start up
Post by: tatertot on March 15, 2007, 12:17:25 PM

yes for 2 years,onlything i have changed resently is a video card but i played using it for 3 weeks before this.

Title: windows error on start up
Post by: Denholm on March 15, 2007, 12:39:45 PM

When you get home we'll need a DXDiag. What you do is you go to: Start>Run
Type in: dxdiag
and press OK. Then after it's finished (takes about a minute) press the "Save All Information" button and save it to a place accessible. Then paste the results onto this forum.

Title: windows error on start up
Post by: tatertot on March 15, 2007, 12:44:13 PM

rgr ill do it and post around 7pm eastern thanks

Title: windows error on start up
Post by: Krusty on March 15, 2007, 12:44:41 PM

You only need to paste up to and including the sound or sound capture devices. Don't need direct music or USB or gameport lists. Just up to and including sound, nothing after that.

Title: windows error on start up
Post by: tatertot on March 15, 2007, 12:46:04 PM

can i email them to you,

Title: windows error on start up
Post by: Chalenge on March 15, 2007, 12:47:16 PM

System Restore works wonders.

Title: windows error on start up
Post by: Skuzzy on March 15, 2007, 12:54:26 PM

System retores will probably break it worse, in this case.

The error normally happens when either the sound or video card drivers are borked.  Do you have the dreaded automatic update enabled in Windows?