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Help and Support Forums => Technical Support => Topic started by: XPATX on January 10, 2001, 08:14:00 AM

Title: Trouble Getting Started
Post by: XPATX on January 10, 2001, 08:14:00 AM

I am having trouble getting this program to work on my PC.  I have a university issued gateway E-1200.  DirectX 8.0 is installed and I have tried changing the video settings on the game by deleting the video.cdf file numerous times but I still get the BSOD (blue screen of death) when I try to boot the game up.  Has anyone else had this problem?

Title: Trouble Getting Started
Post by: Westy on January 10, 2001, 09:41:00 AM

 Folks here will need your system specs to be able to help. Escpecially what kind of video card you have and what drivers.

 -Westy

Title: Trouble Getting Started
Post by: XPATX on January 10, 2001, 09:57:00 AM

As far as I have found I have an ATI Rage 2C video card (that may be the problem).  Our computor support team was not much help in this depatment.  I will try investigating this further and post more info.

Title: Trouble Getting Started
Post by: XPATX on January 10, 2001, 10:16:00 AM

Here are some more specs:
Motherboard
Intel 433MHz Celeron Processor w/ Int Sound and 8MB AGP

Processor
SAC CPU 433 128K /CE /WM R0

Memory
128MB Memory Module

Hard Drive
Custom #4849 Ohio University Software/ 6.8GB Hard Drive

Monitor
15" Monitor with a 14" Viewable Area

CD-ROM
17x Minimum/40x Maximum IDE CDROM

Operating System
Microsoft Windows 98 Second Edition

Bundled Software
MS OFFICE 97 PRO DOWNLOAD ONLY
MS OFFICE 2000 PRO ACADEMIC MSOL "B" 75+
LANdesk Client Manager Software

Keyboard
104 Key Keyboard

Mouse
Microsoft Intellimouse

Floppy Drive
3.5" 1.44 MB Floppy Diskette Drive

That came from gateway...if you need to know anything else please say so.

Title: Trouble Getting Started
Post by: Lephturn on January 10, 2001, 11:22:00 AM

What video resolution and color depth are you selecting?  DO NOT choose 32 bit color for that card.  I would try the absolute minimum resolution for now, and if that works try some others.  I don't expect you will get very good performance from that particular video card though.

Does ATI have video drivers out for your card that support DX8?

------------------
Lephturn - Chief Trainer
A member of The Flying Pigs  http://www.flyingpigs.com (http://www.flyingpigs.com)
 
"A pig is a jolly companion, Boar, sow, barrow, or gilt --
A pig is a pal, who'll boost your morale, Though mountains may topple and tilt.
When they've blackballed, bamboozled, and burned you, When they've turned on you, Tory and Whig,
Though you may be thrown over by Tabby and Rover, You'll never go wrong with a pig, a pig,
You'll never go wrong with a pig!" -- Thomas Pynchon, "Gravity's Rainbow"

Title: Trouble Getting Started
Post by: XPATX on January 10, 2001, 12:56:00 PM

Thanks for the advice about the driver!  That did the trick.  One thing though, I'm now having trouble with frame rates and being able to read the fonts on the manilla pages.

Title: Trouble Getting Started
Post by: bloom25 on January 11, 2001, 07:25:00 PM

I have an ATI card too, there is text bar "tearing" and text problems on all ATI cards I've seen.

As for the framerate, probably not too much you can do there.

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bloom25
THUNDERBIRDS