Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: eamoses on April 09, 2007, 11:44:20 PM

Title: Film Viewer Problem
Post by: eamoses on April 09, 2007, 11:44:20 PM

I need help with the film viewer.
Everytime I try to watch a video, I only get a blank white screen and an error report that says it must shut down the program. Any advice?

Title: Film Viewer Problem
Post by: Skuzzy on April 10, 2007, 05:25:58 AM

Are you trying to watch an older film?
Did you happen to accidently move the film viewer from its default installation folder?
Are you using a desktop shortcut to the film viewer which could possibly be linked to an older film version?

Short of that, could you email your DXDIAG output to me and I can check it out.

Title: Film Viewer Problem
Post by: eamoses on April 10, 2007, 09:34:03 AM

Hey thanks,

It just happen to be an older version. Somehow missed in the update.