Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: WPerry1151 on April 15, 2007, 05:38:27 PM

Title: Unable to load AH
Post by: WPerry1151 on April 15, 2007, 05:38:27 PM
When I click on the AH icon, I get the black screen like its loading, then I get a message that says "aceshigh.exe has encountered a problem and needs to close, we are sorry for the inconvience".  When I click close, it closes the program, and will not load?

Anybody have any suggestions.  I uploaded the new version (patch, whatever it was) yeterday, and played all day without any problems.


Thanks for any help.

Wes
Title: Unable to load AH
Post by: The Fugitive on April 15, 2007, 06:30:30 PM
need a lot more info. Your computer specs, and the first third of a DxDiag read out. The more information you can give the better the answer can be.
Title: Unable to load AH
Post by: Skuzzy on April 15, 2007, 07:53:36 PM
This is typically video card or video card driver related.  Need the specific information about the video card, from the DXDIAG output.
Title: Unable to load AH
Post by: WPerry1151 on April 16, 2007, 05:31:54 AM
Okay, I'm leaving for the firehouse this morningfor 24 hours.  I'll get that info tommorow morning and post it.  Thanks.